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The Queen’s Medical Center

The Queen’s Medical Center. Honolulu, Hawai’i. Our Royal Heritage. Founded in 1859 by Queen Emma and King Kamehameha IV. “… to stay the wasting hand that is destroying our people.”. “… so long as sickness shall exist there will be a duty imposed upon us.”. Our Royal Heritage.

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The Queen’s Medical Center

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  1. The Queen’s Medical Center Honolulu, Hawai’i

  2. Our Royal Heritage Founded in 1859 by Queen Emma and King Kamehameha IV “… to stay the wasting hand that is destroying our people.” “… so long as sickness shall exist there will be a duty imposed upon us.”

  3. Our Royal Heritage The Queen’s Hospital 1860

  4. Our Mission The Queen's Medical Center is an `Ohana (Hawaiian for family) committed to leadership in preserving, protecting and perpetuating the health of all the people of Hawaii, recognizing the special health needs of Native Hawaiians. We shall accomplish this mission through education, research and the provision of quality health care. Our service is extended in the spirit of aloha as guided by the vision and ideals of our founders Queen Emma and King Kamehameha IV.

  5. Our Shared Values C ompassion guides our actions A loha inspires us in all that we do R espect and understanding are essential for the dignity of all E xcellence is our quest In the Footsteps of our Founders, we believe:

  6. Hawaii’s Healthcare Leader • Hawaii’s largest private hospital • 501 acute care beds • 28 sub-acute beds • JCAHO accredited • Residency programs • University affiliations Providing a comprehensive range of primary and specialized services

  7. Hawaii’s Healthcare Leader • Institutes • Cancer • Heart • Neuroscience • Centers of Excellence • Behavioral Health • ER & Trauma • Orthopedics • Strategic Opportunities • General Surgery • Geriatric Health • Women’s Health

  8. Hawaii’s Healthcare Leader • Surgery Department • 6,500 inpatient cases • 4,300 outpatient cases • 27,000 hours annually • Emergency Department • Level II Trauma Center • 52,000 visits yearly

  9. Hawaii’s Healthcare Leader • Our People • 5,100 employees • >1,000 nurses • 1,160 physicians on staff • Patient Volume • 24,900 admissions • 255,600 outpatient visits

  10. Hawaii’s Healthcare Leader • “Be ambitious and bold…” • Growth • Sustainability • Always guided by our Founders’ vision

  11. Journey to Caring ExcellenceMAGNET DESIGNATION - 2009 What the Forces Mean: 14 Forces of Magnetism • Define our culture • Describe our work • environment • Professional Practice • Model • What the Appraisers Said: • “All 14 Forces evident in your daily endeavors!”

  12. High Performance Professional Practice Must have a living/breathing Professional Practice Model

  13. Journey to Excellence

  14. Journey to Excellence Telling Our Story 600+ participants in 44 meetings Hundreds of staff in 38 unit visits 300+ people at the Open Forum All Disciplines – Telling our Story!

  15. New Model for Magnet Recognition Program High Performance - Results Driven Outcomes Exemplary Professional Practice New Knowledge, Innovations, & Improvements Structural Empowerment Transformational Leadership Empirical Outcomes

  16. The Queen’s Medical Center E Komo Mai

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