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Root Cause Analysis: Addressing School Issues Effectively

Learn about Root Cause Analysis, a problem-solving method, its importance, examples, tools, and implementation in your school for continuous improvement. Join us with Pear Deck for interactive sessions.

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Root Cause Analysis: Addressing School Issues Effectively

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  1. Root Cause Analysis 101: What Everyone Ought to Know before Addressing Root Causes at their School Nathan Williamson Director of Title Grants and Support Gina Romano Senior Data Coach Specialist @EducateIN @ntwilliamson @GinaGRomano

  2. Outline • Background/Importance • Introduction to RCA • Process • Examples • Tools • We will be using Pear Deck to interact with you (you’ll need a Google account) www.peardeck.com/join @EducateIN @ntwilliamson @GinaGRomano

  3. Office of Title Grants and Support @EducateIN @ntwilliamson @GinaGRomano

  4. Data Coaching Services @EducateIN @ntwilliamson @GinaGRomano

  5. What words do you think of when you hear Root Cause Analysis? @EducateIN @ntwilliamson @GinaGRomano

  6. Root Cause Analysis • Root cause analysis is a method of problem solving where the root cause is found after several iterations of asking why a particular phenomenon exists • A root cause is an underlying issue that activates the cause-and-effect response that leads to the visible problem • After the cause is found, continuous improvement methods are used to eliminate/mitigate the root cause @EducateIN @ntwilliamson @GinaGRomano

  7. Background/Importance • Requirement vs. Best Practice • Continuous improvement • Component of a larger problem-solving effort for quality improvement @EducateIN @ntwilliamson @GinaGRomano

  8. CNA/SIPReviews @EducateIN @ntwilliamson @GinaGRomano

  9. Overall Improvement Process @EducateIN @ntwilliamson @GinaGRomano

  10. So What Can We Change? • We are looking at things that can be changed by education • Instruction, professional development, supports, policies • Not immutable things like: • Poverty • Parenting • Community in which students live • Oher background characteristics: EL, Special Education, etc. • Think beyond accepting the status quo. What can you change to improve outcomes? @EducateIN @ntwilliamson @GinaGRomano

  11. Root Causes: Organizing Your Thinking • Failure to Effectively X (root cause) because of…Y(sub-cause) • When thinking of causes, categorize them into the following: • Academic • Environmental • Operational • You should have causes in each of these three • Next: What flexibilities and barriers exist that prevent school turnaround to occur? @EducateIN @ntwilliamson @GinaGRomano

  12. Including these Categories in all Areas of Improvement @EducateIN @ntwilliamson @GinaGRomano

  13. Data Dive: What are you going to pull? @EducateIN @ntwilliamson @GinaGRomano

  14. Root Cause Analysis: Categorize the Causes @EducateIN @ntwilliamson @GinaGRomano

  15. (Corrective) Action Plan @EducateIN @ntwilliamson @GinaGRomano

  16. Process @EducateIN @ntwilliamson @GinaGRomano

  17. Process • Formulating the problem statement • What types of why questions are you asking? • Are they applicable to the original problem you are investigating? • When do you stop asking “why”? • Reaching the root cause when the answer to your series of why questions result in a policy, process or person • Does knowing the root cause help you address the problem? • Contingent on group work: • Outcome generally is better when a group of people work together • Individuals responsible for removing the identified root causes mustbe prominent members of the team @EducateIN @ntwilliamson @GinaGRomano

  18. Problem 1: Late to Work @EducateIN @ntwilliamson @GinaGRomano

  19. Problem 1: Late to Work @EducateIN @ntwilliamson @GinaGRomano

  20. Problem 2: Referrals to Office @EducateIN @ntwilliamson @GinaGRomano

  21. Problem 2: Referrals to Office @EducateIN @ntwilliamson @GinaGRomano

  22. Next Steps • What policy/process changes would need to occur for the action plan to be implemented? • Who would need to take responsibility? • Group consensus • Importance of continuous improvement @EducateIN @ntwilliamson @GinaGRomano

  23. Resources/Tools https://tinyurl.com/Root-Cause-Resources @EducateIN @ntwilliamson @GinaGRomano

  24. Links to Resources and Data Intake Form https://tinyurl.com/EdDataResources tinyurl.com/IDOEDataCoaching @EducateIN @ntwilliamson @GinaGRomano

  25. Thank You! Nathan Williamson, Director of Title Grants and Support nwilliamson@doe.in.gov | 317-232-6671 Gina Romano, Senior Data Coach Specialist gromano@doe.in.gov | 317-234-4746 Please remember to fill out the data survey https://tinyurl.com/EdDataSurvey @EducateIN @ntwilliamson @GinaGRomano

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