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Developing a return to work system. Insert your company details and logo here. Why develop a return to work system?. Employer most influential stakeholder in return to work Minimise potential for poor outcomes (AFOM Study) Effective management = lower costs
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Insert your company details and logo here Why develop a return to work system? • Employer most influential stakeholder in return to work • Minimise potential for poor outcomes (AFOM Study) • Effective management = lower costs • Improve morale and commitment of your people
Insert your company details and logo here Key stages in return to work
Insert your company details and logo here Stage 1 – Return to work culture • Visible commitment from CEO and management: • Policy and procedures • Responsibility for return to work performance • Ongoing education and awareness • Return to work is a normal practice • Early reporting of injuries • Prevention of further injury or re-injury • Benefits of building a return to work culture
Insert your company details and logo here Stage 2 - Immediately after the injury • How you act in the first few hours is crucial • Avoid blaming the worker • You need objective evidence to dispute a claim • Take steps to prevent the same injury to others and let the worker know you have done so • Start thinking about suitable duties
Insert your company details and logo here Stage 3 – The injury recovery stage • Time away from work while the worker’s injury heals • Effective management at this stage is important to prevent feelings of isolation • Regular, non-intrusive contact with the worker is crucial • A physically and mentally challenging time for the worker • A time to identify potential barriers to return to work
Insert your company details and logo here Stage 4 – Return to work planning • Take a leadership role – start planning early • Include the worker and their co-workers • Have a written plan • Provide copies of plans to all parties • Regularly monitor the worker’s progress • Regular suitable duties plan reviews essential
Insert your company details and logo here Stage 5 – Actual return to work • Assess worker support needs for return to work • Recap goals and suitable duties plan • Meet the worker on the first day - monitor • Review/revise goals if necessary • Encourage/praise progress, monitor pain levels • Keep WorkCover informed
Insert your company details and logo here Stage 6 – Improvement planning • Take action to improve the process • What worked? • What was difficult? • Update policies and procedures • Can I benchmark my RTW performance? statistics? • Self assessment checklist • Improvement action plan
Insert your company details and logo here Useful contacts • Claim information and support: • WorkCover Queensland phone 1300 362 128 • WorkCover website www.workcoverqld.com.au • Education and advisory services: • Q-COMP phone 1300 361 235 • Q-COMP website www.qcomp.com.au • Division of Workplace Health and Safety: • phone 1300 369 915 • website www.deir/qld/gov/au