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Money Advice Service

Money Advice Service. Lee Phillips Friday 10 th February 2012. Who we are. Independent of government Funded by FSA levy Focused on action. What we do. Face to face Phone Online In partnership. A new approach. “ One size doesn ’ t fit all ”. Attitudes are key.

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Money Advice Service

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  1. Money Advice Service Lee Phillips Friday 10th February 2012

  2. Who we are • Independent of government • Funded by FSA levy • Focused on action

  3. What we do • Face to face • Phone • Online • In partnership

  4. A new approach

  5. “One size doesn’t fit all”

  6. Attitudes are key Stressed; disorganised; decisions difficult (13%) Unworried; fairly organised; no risks (19%) Unworried; disorganised live for today (10%) Worried; well organised; not impulsive (17%) Coping; fairly organised; live for today (15%) Confident; enjoys being organised; prepared to take risks (26%)

  7. Life Events

  8. Debt advice Our vision“People in financial difficulties know where and how to access an effective, multi-channel debt advice service that delivers consistent and fair outcomes for them and their creditors”

  9. lee.phillips@moneyadviceservice.org.uk

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