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SPMI. SOS Fergus Falls Community Dental Clinic. 5 SOS Dental Clinics. SOS Fergus Falls Dental Clinic. Our team:. Dr. Jason Bjerketvedt, DDS Dr. Jayme Mace, DMD Amber Wulff, RDH Becky Collom, RDH. Trish McClelland, Office Manager Sandy Johnson, LDA Lynette Rohloff, LDA
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SPMI SOS Fergus Falls Community Dental Clinic
Our team: • Dr. Jason Bjerketvedt, DDS • Dr. Jayme Mace, DMD • Amber Wulff, RDH • Becky Collom, RDH • Trish McClelland, Office Manager • Sandy Johnson, LDA • Lynette Rohloff, LDA • Rosemary Wiese, LDA
What our Program is: SOS Fergus Falls Community Dental Clinic Our state operated dental clinic provides preventative, restorative, and hospital dentistry specifically for consumers onMN Healthcare with: -Developmental Disabilities -Traumatic Brain Injury -Mental Health Disabilities -Chemical Dependency
How do people access our Dental Services? SOS Fergus Falls Community Dental Clinic Clinic Phone Number Toll Free: 1-800-663-6713 Direct: (218) 739-7254 Office Manager: Trish McClelland (218) 739-7444 Clinic Address: 1121 Pebble Lake Road Fergus Falls, MN 56537
Fergus Falls Hours of Operation: SOS Fergus Falls Community Dental Clinic • Clinic Hours: • Monday – Thursday: 7:00 am- 4:15 pm • (Opportunity to be open on Fridays, if patient capacity provides.) • Comprehensive Hospital Dentistry: • Wednesdays, Fergus Falls Lake Region Hospital • Performed by either Dr. Jason Bjerketvedt, DDS • or Dr. Jayme Mace, DMD.
Comprehensive Hospital Dentistry • When adequate care cannot be completed in the office setting: • General sedation • Comprehensive care: • Restorative • Preventative • X-rays • Extractions
How will services provided get paid? SOS Fergus Falls Community Dental Clinic • Our clinic is reimbursed by all MN Healthcare programs, including: • Medical Assistance • Managed Care: Blue Plus • Primewest • Doral • Medica • Financial obligation to consumer may occur if insurance does not cover • treatment plan: • The bill will be mailed directly to the consumer/guardian. • *Proudly, our main focus is to provide quality patient care, not cost.
Fergus Falls Community Dental Clinic process and procedures: • For SPMI consumers to be seen at our clinic: • The referral must come from: • - county case worker • - residential/foster care/assisted living staff member • Be on a MN Healthcare program • SPMI diagnosis • After the appointment has been made: • You will receive new patient paperwork to be completed • by appointment.
SOS Fergus Falls Community Dental Clinic Our expectations:
Consumer reliability: • Attend all appointments • Follow recommended dental treatment, and home care • Collaboration with 1 designated contact person to: • Support consumer with dental care • Discuss/Determine treatment plan • Follow up on treatment plan, home care, etc.
Comprehensive care is our priority -doctor exam-hard tissue charting-full mouth periodontal probes-full mouth set of x-rays-cleaning/scaling and root planning-fluoride treatment
If the consumer chooses not to comply with comprehensive care, the consumer can elect emergency care only.
Fergus Falls Dental Clinic Values= Person-centered service throughout all dental treatment
In order to guide patient care it would be helpful to know:
Who is responsible for making/ cancelling/rescheduling appointments? Legal Guardian AND/OR Case Worker/Staff/Consumer
Who does the dental clinic contact for treatment options? Legal Guardian OR Case Worker/Staff *We request the guardian/case worker be present at the 1st comprehensive appointment. Many treatment options will be discussed, and informed consent is essential.
Who can we rely on for consumer follow through with treatment plans? Legal Guardian OR Case Worker/Staff/Consumer
Information we need from you:
Required: Consumer information Referral information Name Title County Phone # Fax/Email • Full Name • Date of Birth • Medical Assistance # • Phone # • Primary Medical Diagnosis
Has the consumer had recent dental care, and are there records to be transferred to our office? • MA only pays for certain treatment 1 x/year • We must have the current x-rays, cleaning, and exam information, or there will be fees assessed
Are there any behaviors/characteristics we should know so we can provide the best dental care possible for the consumer? • Hostility • Anxiety • Phobia • Triggers
Who can we rely on to help the consumer with their recommended treatment plan? • Home care • Diet/Nutrition • Managing appointments
How this all works: • Telephone call from case worker to our clinic • Make appointment • Gather all information to include records being transferred to our clinic • First appointment • X-rays, cleaning and comprehensive exam • Appointment for dental work • Preventative care appointments set up
Our specialized dental clinic is a challenging yet very rewarding environment. We thank you for the opportunity to meet consumer’s dental needs!