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Introduction to Hospice Pharmacia. TeletRN Nurse Educational Program 2003. Who is Hospice Pharmacia?. Medication Management Company Clinical, palliative care consultation Care plan oversight Medication access Founded in 1996 Focus on outcomes ECHO model of care
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Introduction to Hospice Pharmacia TeletRN Nurse Educational Program 2003
Who is Hospice Pharmacia? • Medication Management Company • Clinical, palliative care consultation • Care plan oversight • Medication access • Founded in 1996 • Focus on outcomes • ECHO model of care • Economic, Clinical, Humanistic Health Outcomes
Hospice Pharmacia • Palliative care trained pharmacists and certified technicians • Two contact centers • Philadelphia, Pennsylvania • Tempe, Arizona • Two pharmacy dispensing centers • Philadelphia, Pennsylvania • Memphis, Tennessee
The HP Tool Kit • Medication Use Guidelines (MUGs) • Evidence-based, standards of care • Contain medications that target end of life symptoms • Contain protocols/algorithms derived from palliative care literature
The HP Tool Kit • Per Diem • MUG medications related to a patient’s terminal diagnosis are included under the per diem • Medications not included on the MUGs are billed outside of the hospice per diem • Quick Guide to Services HP Pharmacists are able to assist you to create the most appropriate medication care regimen for your patients!
Medication Access • Routine medication • HP dispenses hospice medications 95% of the time • Urgent medication needs • Local Pharmacy Network is utilized for emergency medications • 4-day supply of MUG, diagnosis related medications • HP Prescription Card administered through Scrip Solutions (remains active as long as the patient is on HP’s service)
HP’s Automated Systems • Automated Refill & Discharge System—available via the HP toll-free phone number 1-877-882-7820 • Xeris--available via the HP website www.hospicepharmacia.com • These systems allow hospices to: • Admit patients • Access medication profiles • Perform refills • Track packages and patient assessments • Discharge patients and medications
Telephone Menu • Toll-Free Number: 1-877-882-7820 • Options • Admit a patient, establish a profile • Automated Refill/Discharge System, health outcome tracking • Prescription delivery questions • HP Prescription card questions • Pharmaceutical care planning • Voice mail box • Collaborative practice HP Hours of Operation M-F 8:30am-11:00pm EST S/S/Holiday 9:00am-8:00pm EST
Thank you for your partnership! For questions, please email info@excellerx.com or contact Heather Omlor, PharmD, VP Client Development at 215.282.1654 www.hospicepharmacia.com