Updates to the Career Readiness Initiative Tools Part I: CRI Overview

1. Please access audio using either your computer speakers/headphones OR conference call • Conference Call Info: • Call-In: (866) 714-3255 • Participant Code: 3114620 • Please MUTE your phone if you are on conference call • We will begin promptly at 10:00 am Updates to the Career Readiness Initiative ToolsPart I: CRI Overview Monday, November 6, 2017 12:30PM-3:00PM Thursday, November 9, 2017 10AM-12:30PM Monday, November 13, 2017 11AM-1:30PM Friday, November 17, 2017 2PM-4:30PM Executive Office of Labor & Workforce Development November 2017

2. Webinar Instructions • This webinar will be recorded • Please keep your phone on MUTE during the presentation • Use the CHAT BOX to communicate during the presentation. In general, send chats to EVERYONE • Moderators will be keeping track of the questions • You can UNMUTE phone lines during Q & A • You can directly speak to the presenters/audience • Use the RAISE HAND function to get the presenters/moderator’s attention • Please MUTE your phone if you are not speaking

3. Welcome! Please mute your phones.

4. Introductions • Pahola DeLeon, Program Coordinator at EOLWD • Allison McIntyre, Research Analyst at EOLWD • Cheryl Scott, Executive Director of the Massachusetts Workforce Development Board • Thank you to the workforce professionals and educators joining us for this discussion

5. Webinar Objectives • Updates to the Career Readiness Initiative • Part I: CRI Overview • Part II: Understanding & Accessing WorkKeys Curriculum • Support, goals, and follow-up for the next year • Questions? These slides will be sent to you in a follow-up email

6. Part I: CRI Overview Agenda • Updates to the Career Readiness Initiative • Identify and explain changes to the WorkKeys remediation and evaluation system • Recommendations for continued use of WorkKeys curriculum and exams • Timeline for ongoing updates • Answer questions about the CRI and tools

7. Career Readiness Initiative Update • ACT contract • CR101 extension through December 2018 • Number of free testing vouchers decreased • Sustainability planning • Capacity building • Furthering a regional approach

8. Which tools were updated? Career Ready 101*  ACT WorkKeys Curriculum • “New curriculum” • “WorkKeys preparation” • “New CR101” *CR101 will still be available to license holders through Aug 2018 WorkKeys WorkKeys 2.0 • Applied Mathematics  Applied Math • Reading for Information  Workplace Documents • Locating Information  Graphic Literacy

9. Terminology WorkKeys Curriculum = “new CR101” WorkKeys 2.0 = “new WorkKeys”

10. WorkKeys Curriculum

11. WorkKeys Curriculum Components Continued access to these learning modules and tools are available through using CR101

12. WorkKeys Curriculum Features • Each course includes…. • a placement screener to recommend starting points for each learner • linked modules for each level • end-of-level quizzes to check for mastery • Each level module contains multiple topics and opportunities for learners to practice skills via embedded, interactive components

13. Platform Tools & Capabilities Quizzes to simulate real testing environment Interactive study tools Embedded technology-enhanced items

14. Platform Tools & Capabilities cont’d Confidence-based self-evaluation Modern interface (mobile device accessible) Advanced, actionable performance data

15. Work Keys Curriculum Account Types(green bold indicates function that is unique to that account type) Institution Supervisor • Assign lessons to users • View/export user progress • View/export progress for groups of users • View/export progress for institution Instructor • Assign lessons to users • View/export user progress • View/export progress for groups of users Institution Admin • Create students • Create instructors • Create groups • Request additional Institution Admin accounts from ACT

16. *Only applies to the group to which the instructor is assigned Summary of Account Types

17. Why should participants use WorkKeys Curriculum? • Preparation and practice for WorkKeys 2.0 • Remediation for numeracy/literacy • High school equivalency practice • Screening tool for program/training placement • Baseline skills assessment of basic workplace competencies • Graphic Literacy • Workplace Documents • Applied Math • Replacement for TABE testing *NOT NRS approved* • Same uses as 3 core pre-tests of CR101

18. WorkKeys Curriculum: Our Analysis Pros • Robust data reporting • End-of-level quiz to test mastery • Tidier interface • Requires stronger computer literacy • Mobile device accessible Cons • Quiz question randomization will be released in late Nov. ‘17 • Limited instructor role – cannot create students • No immediate plans to incorporate additional CR101 functionality and features (e.g. soft skills suite, career explorer, etc.). Soft launch date of July 2018

19. WorkKeys Curriculum Functionality in Development • Development of at least 3 new courses (Applied Technology, Workplace Observation, Business Writing) (soft launch July ‘18) • Prioritizing Soft Skills Suite development (soft launch July ‘18) • Addition of new features/functionality • Question randomization within quizzes (late Nov ‘17) • Answer randomization within a question (late Nov ‘17) • Feature management at institution admin level • Limited admin role for instructors to be able to create students and groups • Ongoing: Enhancing existing features on the basis of EOLWD/other state feedback Stay tuned for a more detailed timeline from ACT

20. WorkKeys 2.0

21. Changes to Functionality of the WorkKeys Exam Accommodation requests for WorkKeys 2.0 are completed using the same processes as WorkKeys 1.0 CONNECT TO TAO

22. Changes to the NCRC • Printable by test taker • ACT will no longer print/mail paper NCRC

23. How were the WorkKeys assessment updates developed? • Feedback from workforce officials and education professionals across the US • Researching modern business practices • Surveying/interviewing employers, fortune 500 companies, and small businesses

24. How will staff be trained to understand and implement WorkKeys Curriculum and WorkKeys 2.0?

25. Training for Staff

26. CRI Timeline

27. Studying Outcomes of the Career Readiness Initiative • Case studies identifying methods and models which provide positive outcomes for different populations • Spotlighting most successful programing and identifying their key components • Using data sets from CR101, RegiSTAR, and MOSES

28. Opportunities for Feedback • Questions/suggestions to pass along to ACT • Use of CR101 (basing future support on this!) • Ideas for training, guidance, meetings, & CRI events, especially as ACT is building out new software • Request for materials/training/conversations

29. Next Steps for CRI Sites • Meet with frontline staff to debrief them about the updates to the CRI • Confirm that your organization can login to WorkKeys Curriculum, and if your org is a testing site, that your org can login to WorkKeys 2.0 • Designate staff to coordinate the inclusion of WorkKeys Curriculum into existing programming alongside CR101

30. Where do I go to access WorkKeys Curriculum? https://workkeyscurriculum.act.org/

31. Support & Q/A Allison McIntyre and Pahola DeLeon careerreadiness@state.ma.us (617) 626-7109 EOLWD Career Readiness Initiative Website • http://www.mass.gov/massworkforce/careerready/ ACT support • WorkKeys Curriculum Manual http://www.act.org/content/dam/act/unsecured/documents/WorkKeysCurriculumAdmin-UserGuide.pdf • WorkKeys 2.0 training resources http://www.act.org/content/act/en/products-and-services/workkeys-for-educators/assessments/administration/training.html • CR101 webinar training http://www.keytrain.com/training.asp

32. Please access audio using either your computer speakers/headphones OR conference call • Conference Call Info: • Call-In: (866) 714-3255 • Participant Code: 3114620 • Please MUTE your phone if you are on conference call • We will begin promptly at 11:00 am Updates to the Career Readiness Initiative ToolsPart II: Understanding & Accessing WorkKeys Curriculum Monday, November 6, 2017 12:30PM-3:00PM Thursday, November 9, 2017 10AM-12:30PM Monday, November 13, 2017 11AM-1:30PM Friday, November 17, 2017 2PM-4:30PM Executive Office of Labor & Workforce Development November 2017

33. Webinar Instructions • This webinar will be recorded • Please keep your phone on MUTE during the presentation • Use the CHAT BOX to communicate during the presentation. In general, send chats to EVERYONE • Moderators will be keeping track of the questions • You can UNMUTE phone lines during Q & A • You can directly speak to the presenters/audience • Use the RAISE HAND function to get the presenters/moderator’s attention • Please MUTE your phone if you are not speaking

34. Part II: Understanding & Accessing WorkKeys Curriculum

35. Agenda and Objectives • Logging in for the first time • Assigning lessons, creating student accounts and instructor accounts • Student interface tutorial • Understanding how to use the reporting function These slides will be sent to you in a follow-up email

36. Which tools were updated? Career Ready 101*  ACT WorkKeys Curriculum • “New curriculum” • “WorkKeys preparation” • “New CR101” *CR101 will still be available to license holders through Aug 2018 WorkKeys WorkKeys 2.0 • Applied Mathematics  Applied Math • Reading for Information  Workplace Documents • Locating Information  Graphic Literacy

37. WorkKeysTerms WorkKeys Curriculum = “new CR101” WorkKeys 2.0 = “new WorkKeys”

38. Comparing Terms in CR101 and WorkKeys Curriculum

39. WorkKeys Curriculum Terms • Group = a means of linking instructors to more than one student or more than one class of students. • e.g., “Class of 2019”, “HiSET Winter” • Class= a course in WorkKeys Curriculum • Course = a set of lessons in one of the subject areas • Task= things to do in a lesson • Core subjects = Applied Math, Workplace Documents, & Graphic Literacy • Placement quiz = initialassessment measuring an individual’s grasp of a subject. Does not automatically route a student into a level • Student = learner, participant, customer, etc • Instructor = assigns lessons and tracks progress of students & groups • Institutional Admin = creates students, instructors, & groups • Institutional Supervisor = assigns lessons and tracks progressof institution

40. Hierarchy of WorkKeys Curriculum Terms

41. Groups and Classes Group = combined students and instructors Example group: “NCRC Prep” 2 instructors and 14 students are assigned to “NCRC Prep” Classes don’t exist in WorkKeys Curriculum. ACT refers to the different subjects as “courses” and the different groupings of students and instructors as “groups.”

42. WorkKeys Curriculum Components Continued access to these learning modules and tools are available through using CR101

43. Work Keys Curriculum Account Types(green bold indicates function that is unique to that account type) Institution Supervisor • Assign lessons to users • View/export user progress • View/export progress for groups of users • View/export progress for institution Instructor • Assign lessons to users • View/export user progress • View/export progress for groups of users Institution Admin • Create students • Create instructors • Create groups • Request additional Institution Admin accounts from ACT

44. You CANNOT access WorkKeys Curriculum by logging into CR101 WorkKeys Curriculum and CR101 are totally separate systems located on totally separate platforms.

45. Therefore, logging into CR101 is NOT the correct way to access WorkKeys Curriculum. However…..

46. CR101 Notifies Users about the new system in the Announcements section What does this include?

49. Where do I go to access WorkKeys Curriculum? https://workkeyscurriculum.act.org/

50. Activating the Administrative Account The primary CRI liaison at your organization received an email from ACT with the subject line, “Activate your ACT WorkKeys Curriculum ______ account” *ONLY ACT HOLDS LOGIN INFORMATION. EOLWD DOES NOT*