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Developing Quality Vendors. Purchasing Academy November 2010. A Two Way Street. Role of the Purchasing Department. The Purchasing Dept has more contact with outside businesses than any other department within the District. It is the representative of the District in its business relations.
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Developing Quality Vendors Purchasing Academy November 2010
Role of the Purchasing Department • The Purchasing Dept has more contact with outside businesses than any other department within the District. • It is the representative of the District in its business relations. • Vendor relations are both an Opportunity and a Responsibility.
What is a policy of good will? • It means being fair and considerate in all business dealings. • All negotiations should be Win-Win. • Be honest and straightforward with vendors. • Never make assumptions.
Know With Whom You are Doing Business • Check references. • Check financial statements. • Ask for product samples.
Vendor Education • Explain to them what the District expects from its vendors. • Provide a map of the District. • Provide business hours of the District. • Never make assumptions that they know what you want or need.
Examples: On-Site Deliveries to Campuses with no loading dock availability. Full assembly for all items delivered. Hours for delivery of items.
Contract Awards • If a vendor has not been awarded a contract, let that salesperson or vendor representative know. • Salespeople make a living from the commissions of their sales, if you are a NO SALE, they need to move on to their next prospect.
So What if Things go WRONG? • Remember there are two sides to every story. • You may have to bring out your negotiation skills to satisfy both sides.
Treasure the Good Ones. • Remember it takes time to build good relationships. • Give weight to the criteria of prior business with the District in your evaluations.
Nothing astonishes men so much as common sense and plain dealing. • Ralph Waldo Emerson
Regina Stephenson, Director of Purchasing • Katy ISD • 281-396-6260 • reginamstephenson@katyisd.org