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Understanding Emotional Competence Workshop

Understanding Emotional Competence Workshop. MGT 620. Workshop Goals. Increase your understanding of Emotional Intelligence. Understand your own strengths and areas for improvement. Set goals and make a plan for improving your Emotional Intelligence. Agenda. Introduction Tue 9/15

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Understanding Emotional Competence Workshop

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  1. Understanding Emotional Competence Workshop MGT 620

  2. Workshop Goals • Increase your understanding of Emotional Intelligence. • Understand your own strengths and areas for improvement. • Set goals and make a plan for improving your Emotional Intelligence.

  3. Agenda • Introduction Tue 9/15 • Film Exercise Thur 9/17 • Career Goals 11:00 to 11:30 • Analyzing Differences 11:30 to 12:00 • Debrief Differences 1:00 to 1:30 • Strengths 1:30 to 2:15 • Areas for Development 2:15 to 3:00 • Development Plan 3:00 to 4:00 • Wrap-up

  4. Ground Rules • All participation is voluntary. • You do not have to share any of your scores. • Other people’s scores and self-assessments should be held in confidence • Focus of the workshop is on behavior at work and school. • Rick is available for follow-up discussion.

  5. Definition of EQ • “The capacity for recognizing our own feeling and those of others, for motivating ourselves, and for managing the emotions well in ourselves and in our relationships.”

  6. EQ is….. • Separate and distinct from cognitive intelligence. • Learned behavior. • Rooted in different (lower, older)parts of the brain from cognition.

  7. A Little Bit About Brain Structure • Amygdala: emotional center of the brain • Has our emotional memory • Matches stimulus to memory • Sends signals to rest of brain • Triggers flight or fight response • Can bypass cognitive reasoning part of the brain “amydala” hijack.

  8. Neocortex: thinking part of the brain • Applies rules and reason to make sense of stimulus. • Neocortex in the prefrontal lobes manage the emotional response generated by the amygdala. Stifles or controls the feeling to deal with it more effectively. • Slower process than the amygdala

  9. EQ Intellectual Roots • Competencies Studies Which separate “average” performers from “superstar” performers. • State Department • IT managers • Technical Competencies are threshold competencies to enter an occupation but don’t predict high performance. • Organizations with a “higher EQ” perform better.

  10. Goleman’s EQ Model for Work

  11. What are your career goals? • Next 12 months • Over 2-4 years? • Write them our as completely as possible. • Manage MOD project more effectively by developing MOD staff. • Develop international consulting opportunities in are area of training and economic development? • Share your goals with the group.

  12. Where are Your Competency Gaps? • Competencies where you rated your self one point or more differently from the raters? Note direction • Raters higher than me • Emotional Self Awareness • Accurate self assessment • Organizational awareness • Conflict Management • Self higher than raters • None

  13. Analyzing Your Differences • Identify areas where you rated your self higher than the raters. • Identify areas where you rated your self lower than the raters. • Write our (in full sentences) why you think these differences occurred. • Share the differences with the group. • Choose one to explore with the group.

  14. What are your strengths? • Competencies Raters rated over 4 • Accurate self assessment • Initiative • Service Orientation • Communication • Change Catalyst • Building Bonds • Identify your strengths. • Write-out (in full sentences) why you think you are strong is this area. • Share list with group and choose one area to explore with group.

  15. Areas for Development? • Where were you rated 3 or lower • Emotional self-control • Inspirational leadership • Influence • Conflict Management • Write our an explanation (in full sentences) of why you think people rated you low is this area. • Share your areas with your group. • Choose one area to explore with the group

  16. Select 3-4 Competencies You Want to Develop • Consider your goals, and your rating analysis • Inspirational Leadership • Emotional Self-control • Developing Others

  17. Developing Your Emotional Competencies • For the Competencies you selected review the selected “Developmental Tips” in the booklet. • For each competency: • Define what specific behaviors you would like to change to enhance these competencies. • Identify three methods for changing. • Share your plan with the group • Share your goals and plan for the group. • Choose one competency develop plan to discuss with group

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