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Os Valores do E R P. ERP was about Internal Integration Cost Reduction Internal Efficiency IT Savings / Maintenance. AR. Engineering. AP. Customer Services. Order Mgmt. Planning. Procurement. Distribution. Shared Services. Production. Customer Network. Supplier Network.
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Os Valores doE R P • ERP was about Internal Integration • Cost Reduction • Internal Efficiency • IT Savings / Maintenance AR Engineering AP Customer Services Order Mgmt Planning Procurement Distribution Shared Services Production Customer Network Supplier Network
Mudanças Hoje 90’s • ERPdesenvolvimento dos Processos de Negócios • ERPé o caminho dos processos • ERPé uma vantagem Competitiva • SCM / CRMé uma vantagem Competitiva • e-commercevai mudar tudo • ERPé a próxima onda • Business Process Review para eficiencia • Business Process Review para sobrevivier no mundo da internet
Novas Tendências Focused on Customer Value E-Commerce CRM SCM AR Engineering AP Customer Services Order Mgmt Planning Procurement Distribution Shared Services Production Supplier Network Customer Network Market Place
P r o d u c t D r i v e n Design Design Design Design Design Sell Sell Sell Sell Sell Sell Service Service Service Design Design Design Source Source Make Make Deliver Deliver Make Make Deliver Deliver Deliver Deliver Deliver Source Source Deliver Deliver Source Source Source Source Source Make Make Deliver Deliver Make Make Source Source Source Service Service Service Sell Sell Sell Design Design Design Design Design Design Customer Customer Customer Customer Your Your Company Company Your Your Company Company Supplier Supplier Supplier Supplier Suppliers’ Suppliers’ Customer’s Customer’s Suppliers’ Suppliers’ Customer’s Customer’s Customer Customer Customer Customer Supplier Supplier Supplier Supplier Internal or External Internal or External Internal or External Internal or External Internal or Internal or External External Internal or Internal or External External 0 Days 180 Yesterday´s Supply Chain
Sell Sell Sell Sell Sell Sell Source Your Your Company Company Your Your Company Company Today´s eValue Chain Deliver Deliver Source Source Make Deliver Deliver Make Make Deliver Configure Deliver Make Make Source Source Design Market Suppliers’ Supplier Supplier Customer Supplier Supplier Supplier Demand External <6 Days 0 Drivers: Information / Product / Cash Cycles Mandate: 0 Inventory / 100% Visibility Time
The Enterprise “ Ecosystem ” Internet Integration and Services Data Warehousing E-Commerce Business Intelligence E R P S C M C R M
? ? ? ? ? ? ? ? ? ? B2B? Site? ERP? ASP? Portal? B2C? Supply chain? MarketPlace? CRM? Loja online?