Transcend Compliance Best Practices in Accreditation

1. Transcend Compliance Best Practices in Accreditation

2. Webinar Objectives • This webinar is designed to challenge the way an institution thinks about, prepares for, and engages in accreditation; • This webinar is essentially a brainstorming session that puts for new ideas and concepts as a method to transcend basic compliance and focus on institutional effectiveness of high performing institutions; • This is a rapid fire session; • There will be an opportunity to answer questions at the end of the webinar; • The webinar will more than likely generate a lot of questions, and may not provide a lot of specific answers. • The goal is to get you to start thinking differently about compliance. • As a companion piece, ACCSC staff is available to answer any questions and to talk about any specific institutional initiatives.

3. Webinar Overview • There will be a slight pause between slide transitions to ensure that all participants are at pace with the webinar. • The slides will be made available at www.accsc.org under the Events, Webinar Section shortly after the webinar. • A recording of the webinar will also be made available at www.accsc.org under the Events, Webinar Section shortly after the webinar. • There will be a brief Q and A after the webinar. • Participants are encouraged to ask questions by typing them into the webinar system. • Given the timing constrictions, if your question is not answered during today’s session, staff will follow up via email. • You can always contact me with any specific questions you have at clambert@accsc.org

4. Compliance vs. Effectiveness

5. Compliance v. Effectiveness • What is the difference between “compliance” and “effectiveness”? • If an institution can demonstrate a 70% graduate employment rate for a particular program, they are in compliance with the established employment benchmark for ACCSC accredited institutions. • 70% is, based on ACCSC data, and the requirement is a standard deviation that is 12% below the “average” graduate employment rate (82%) demonstrated by ACCSC accredited institutions. • Is your goal to be below average, but in compliance? • Is your goal to demonstrate minimal compliance with established standards for the sake of satisfying the questions of an external onsite evaluation team? • Compliance, purely for the sake of compliance, is ripe with challenge • How can you transcend compliance and focus on institutional effectiveness? • How can you ensure that you are serving your students in the best possible fashion? • How can you ensure that you are maximizing every opportunity you have to show institutional success?

6. Transcend Compliance Institutional Assessment and Improvement Planning

7. Best Practices: Establish and Maintain a Realistic Strategic Plan • Basic Compliance: • Ensure that all required accreditation areas are incorporated into the strategic plan. Benchmarks, Timelines, Goals. • You have a plan. You can document that the plan is being implemented in a systematic fashion throughout the term of accreditation. • Institutional Effectiveness: • Ask the following questions: • Are you a different school than you were 10 years ago? 5 years ago? • Do you offer different programs? • Do you now offer degree programs? • Did you branch or add location? • Did you launch a distance education initiative? • The question becomes, fundamentally, how did you plan for all of the successes that you have experienced as an institution?

8. Best Practices: Establish and Maintain a Realistic Strategic Plan • Best Practices of High Performing Institutions • Greater Involvement of All School Departments in Creating the Strategic Vision for the Institution. • Not just a plan handed down from the corporate office/corner office, but one that involved the leadership team of the school. • Establish buy in and participation from your leadership team • Establish of a Realistic Budget to Ensure that Goals Identified Have the Necessary Fiscal Support • This Strategic Plan is a “Living Document” and should be Updated/Revised/Adapted as needed • Not simplyfor accreditation purposes. • Significant and OnGoing – Not Just Once Every Five Years • Fundamentally, how are you going to measure and demonstrate your success if you don’t have a plan?

9. Transcend Compliance Curriculum

10. Accreditation Requirement: Curriculum • Compliance: • Does the school have an established, written, comprehensive curriculum for all program offerings? • Institutional Effectiveness: • Is the program sufficient in length? • What is the graduation rate for the program? • How is that data trending? • What does the retention data show? • Are students dropping out at a particular point in the program? • What is the pass rate on any certification/licensure exam?

11. Accreditation Requirement: Curriculum • Institutional Effectiveness: • What are members of the Program Advisory Committee saying? • Do you implement new initiatives based on these suggestions, or rather, simply go through the motions of having a PAC meeting to satisfy an accreditation requirement? • Is there an opportunity for faculty to provide feedback on the delivery of the curriculum in the classroom? • Do you survey current students? • Particularly those student on externship. • Do they feel prepared to enter the workforce based on practical experience during externship? • Do they need more time on externship? • Do you survey graduates? • Is there any area of focus they wish they had more time studying/training/practicing? • Did they feel prepared to enter the workforce?

12. Accreditation Requirement: Curriculum • Institutional Effectiveness: • Does the curriculum reflect current occupational practices and trends? • Do employers have an opportunity to review and comment on the school’s curriculum? • How often? • Have employers identified any skill-gaps that can be remedied through a change in the curriculum? • Have employers identified any new occupational trends that should be considered as part of a revised curriculum? • How often is the curriculum updated? • ACCSC schools consistently state that one of their significant strengths is their ability to adapt, and to adapt quickly to the marketplace. • Those schools that don’t adapt, fall behind.

13. Transcend Compliance Admissions

14. Accreditation Requirement: Admissions • Compliance: • Ensure that all students enrolled in the school met the school’s published admissions criteria. • Have documentation available to demonstrate that students enrolled met the published admissions criteria. • Institutional Effectiveness: • Do you examine the reported rates of student graduation/retention in relation to your admission standards? • Who is dropping out? • Is it a particular “type” (e.g., ATB, GED, HS, low admission score)of student? • Do you enroll ATB Students? • Do the ATB Students graduate at a rate comparable to those students that earned a HS Diploma/GED?

15. Best Practices: Admissions • If you have an admissions test, did those students who just achieved the minimum passing score graduate? • At what rate did they graduate? • Is it comparable to the rest of students? • Are you using the “right” admissions test? • When was the last time you reviewed this test? • Do you survey students and inquire as to their thoughts on the admissions process? • Is there something they wish they would have known earlier in the admission process? • What type of feedback are you getting from your “customers”? • Do you get feedback from instructors about any perceived skills gaps? • When is the last time you examined your admission requirements? • Are you being selective?

16. Best Practices: Admissions • Do you talk about motivation? • Why did they pick a career college? • More specifically, what was it about YOUR institution, YOUR program offerings that attracted them? • Do you talk about any barriers to their success? • Transportation, Child Care, Job Responsibilities • Are these areas you can address through the delivery of your student services? • Admissions should, and must, be about enrolling those students who are capable of successfully completing the training offered. • Enrollment growth, purely for the sake of enrollment growth, can be incredibly challenging if an institution does not examine its existing infrastructure (e.g. facility space, equipment, externship opportunities, clinical sites, and most critically, job opportunities) to support that growth.

17. Transcend Compliance Equipment / Facilities

18. Accreditation Requirement: Equipment / Facilities • Compliance: • Does the school’s facility provide an environment conducive to learning? • Is the facility up to code with adequate lighting, heating, ventilation? • Is there sufficient equipment? • Institutional Effectiveness: • How is growth going to impact classroom / lab space and the availability of equipment for student practice? • Am I going to outgrow my facility, if not now, in 1 year? 2 years? 3 years? • What is my strategic plan for facility expansion? • Do I have the “right” equipment that reflects current occupational practice? • Do I have opportunities to engage with employers about the validity of my equipment? • Are there any new trends on the horizon? • Do I have a realistic budget to support the procurement of new equipment as needed?

19. Transcend Compliance Learning Resource System

20. Accreditation Requirement: Learning Resource System (Library) • Compliance: • Do you have a library? • Is it used by students? • Can you document that it is integrated into the curriculum? • Institutional Effectiveness: • Do you have a strategic plan for library improvements? • Do you have a realistic budget to support the identified areas of improvement in your library? • Are you examining how technology is impacting how you deliver learning resources? • Are you examining how technology is impacting they way your students learn?

21. Accreditation Requirement: Learning Resource System (Library) • Institutional Effectiveness: • Do you survey students about how they use the library? • Do you survey faculty inquiring as to what library resources they would like to use in the classroom? • Do you encourage students to use the library for study groups, as a place to do homework, or is it kept under lock and key? • What about evening students? • Do you conduct a usage study to determine what references are being utilized by students, and what references are not?

22. Transcend Compliance Faculty Development Planning

23. Accreditation Requirement: Faculty Professional Development • Compliance: • Do you have a faculty development plan? • Can you document that faculty engaged in professional development activities in a systematic fashion? • Institutional Effectiveness: • Have you established a realistic budget to support the implementation of the faculty development plan? • Do you customize the plan to meet the individual needs of faculty? • A tenured faculty member will have different professional development needs than a brand new instructor. • Do you tie performance evaluations to professional development? • What did the faculty member do to learn more about the profession of teaching or to increase their area of expertise?

24. Institutional Effectiveness: Faculty Development • Are you building your bench? • How are you identifying/recruiting future instructors? • Are you reactive? • Do you find yourself making a “bad” hiring decision out of necessity? • Do you have a pool of qualified substitute teachers? • Do you provide leadership opportunities for high performing instructors? • How do you monitor/evaluate the effectiveness of teachers in the classroom? • Do you have a mentoring/shadowing program? • Are you a learning organization where your faculty and staff are provided with the opportunities and support to grow and develop in their positions?

25. Transcend Compliance Externships

26. Accreditation Requirement: Externships • Compliance: • Does the school have a written externship plan? • Does the school have a designated, qualified staff person to supervise and manage the externship plan? • Institutional Effectiveness: • How is growth going to impact the availability of externships? • How is the school going to avoid a lag-time in externship assignments to students? • Does the school formally seek out new externship sites on a proactive basis? • Do you survey students about the effectiveness and appropriateness of the externship experience? • Do you survey recent graduates employed in the field about any skills gap that needs to be addressed via the externship?

27. Transcend Compliance Student Services

28. Accreditation Requirement: Student Services • Compliance: • Ensure that all students have access to the school’s student services. • Document advising/tutoring sessions. • Institutional Effectiveness: • What type of student services do you offer? • Do you survey students to gain a better understanding of how they use , or if they use these services? • Do you survey employers to gain a better understanding of the skill gaps that might exist? • Do you survey graduates to gain a better understanding of any areas of weakness they had coming out of the school?

29. Best Practices: Student Services • How are you delivering your services? • Have you examined how technology has changed the way student services are delivered? • Have you examined how changes among a new generation of learners has impacted how student services are delivered (technology)? • Have you examined how you communicate with your students? • Are you experiencing enrollment growth or do you anticipate enrollment growth? • Have you made an investment into your student services to meet the growing demand as the student population increases? • Do you have a realistic budget in place to support student service initiatives?

30. Transcend Compliance Career Services

31. Accreditation Requirement: Career Services • Compliance: • The school has a career services department (part of student services) • The school can demonstrate successful student achievement through the reported rates of graduate employment. • Institutional Effectiveness: • How has this economy impacted your graduates ability to get a job? • How has enrollment growth impacted your students’ ability to get a job? • Is there potential for an over-saturation of the local job market due to enrollment growth or increased competition (community colleges)? • More Students + Greater Competition + Less Jobs = • Challenge for Career Services

32. Best Practices: Career Services • Institutional Effectiveness: • What are you employers saying? • Do you regularly meet with employers to get a better understanding of job market trends? • What can they tell you about the graduates they hire? • How is career services wielding technology to meet the changing needs of students? • How are you communicating with students, graduates, employers? • How often are you communicating with students, graduates, employers? • When are you talking with your students about career services? • Conversations with students on the availability of career services should start on day 1 of orientation.

33. Accreditation Requirement: Career Services • Institutional Effectiveness: • What does the data say? • Retention Data • Student Satisfaction Data • Graduate Employment Data • Employer Satisfaction Data • Use the data to gain a better understanding of student/graduate performance.

34. Transcend Compliance Community Involvement

35. Accreditation Requirement: Community Involvement • Compliance: • There is no standard that requires an institution to be active in their local community. • Institutional Effectiveness: • Do you have a presence in your community? • Do you participate in community improvement activities like blood drives, clothing drives, food drives, and other charitable activities? • Are you a leader in your community? • All of these activities will increase the visibility of the school within your local community. • Most career college students are “local” and stay local after graduation. • Doesn’t it make sense to put forth the effort to contribute to the betterment of your local community while at the same time boosting your presence?

36. A Holistic Approach to Quality Assessment

37. Transcend Compliance Questions and Answers

38. Transcend Compliance Best Practices in Accreditation