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Maximize Your Training ROI: Taking Training Online. Diahana Barnes Citrix Online. Agenda. Training Trends.
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Maximize Your Training ROI: Taking Training Online Diahana Barnes Citrix Online
Agenda Citrix Company Confidential
Training Trends “Web collaboration technologies enable individuals and organizations to meet online, present information, share critical data and demonstrate products to increase productivity, decrease costs, expand reach and generate revenue.” Frost & Sullivan Whitepaper, November 2006 Citrix Company Confidential
Case Study – Move.com • Moved New Hire Training online • Saved over $26,000 in travel, printing and implementation costs (6 months) • New Sales team members are immediately productive and successful Citrix Company Confidential
Train for Less - Virtual Classroom A Synchronous Virtual Classroom (Webinar) is an online event designed tofacilitate communication between a trainer and a remoteaudience using the Internet From 1 to 1000 attendees Trainer Participants Citrix Company Confidential
How to Select a Web conference solution • How technical is the company and staff? • Who is the audience – firewall issues, antivirus software or limits on what can be downloaded onto the participants are factors • How many participants will you have at one time? Some providers charge on a per seat basis and limit the number of attendees • Will you need a separate conference call feature? Some offer free conferencing others have an extra charge. Do you need VOIP • Do you want to be able to record and re-use content for self paced solutions? • Is latency and issue? Test how bandwidth is affected by the vendor’s compression technology as performance What is the budget? There are several low cost solutions Citrix Company Confidential
How to Keep Them Engaged • PowerPoint. Keep the presentation simple, insert a graphic to make a point or use animation for visual interest. • Use your tools. Utilize the highlighter, pointer, underlining, and freestyle drawing during the presentation to keep interest. • Toggle. Practice toggling between the PowerPoint presentation and going live to a desktop application or website. • Collaborate. Give keyboard and mouse control to someone else. This means to turn the control over keyboard and mouse actions over to someone else that is participating and let them be in charge of what is on the screen. This is a great way to keep them engaged and allow participants to take turns. Citrix Company Confidential
ChangePresenter How to Share Online Content Share Any Document, File, or Application Running on Your PC Citrix Company Confidential
ChangePresenter How to Share Online Content Share Any Document, File, or Application Running on Your PC Citrix Company Confidential
ChangePresenter How to Share Online Content Share Any Document, File, or Application Running on Your PC Citrix Company Confidential
How to Keep Them Engaged • Play a video • E-cards. They are a great way to welcome people and help them with the initial online set up as well. www.hallmark.comwww.americangreetings.comwww.freeze.com • Animations. There are several free sites: http://www.animationfactory.com/en/http://www.animationlibrary.com/http://www.gifanimations.com • Games. A great way to break the ice! www.gamescraze.comwww.flashadvisor.com Email me if you would like to receive a free PowerPoint template of Jeopardy at diahana.barnes@citrix.com Citrix Company Confidential
End-to-End Online Training Cycles Plan Present Meet Citrix Company Confidential
Save Time and Measure Success with Surveys Collect structured feedback with tests & surveys • Verify trainee understanding • Invite open comments Citrix Company Confidential
ROI Real-time Collaboration Benefits • Increased productivity • Increased global reach • Reduced travel • Reduced costs • Faster decision making • More knowledgeableworkers Citrix Company Confidential
Start Training Online Today Questions? Diahana BarnesSales Training & Development MangerCitrix Online 805-690-7911 Diahana.barnes@citrix.com Online Meetings and Web Events Made Easy Citrix Company Confidential