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HJ Heinz NDC

HJ Heinz NDC. Benefits of Excellence. Agenda. Wincanton Heinz NDC Values & Commitments Operational Excellence Benefits of Excellence 2012 Q&A. Welcome to Wincanton.

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HJ Heinz NDC

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  1. HJ Heinz NDC

  2. Benefits of Excellence

  3. Agenda • Wincanton • Heinz NDC • Values & Commitments • Operational Excellence • Benefits of Excellence • 2012 • Q&A

  4. Welcome to Wincanton WINCANTON IS A LEADING PROVIDER OF SUPPLY CHAIN SOLUTIONS. DELIVERING BEST IN CLASS SOLUTIONS AND FINDING NEW AND BETTER WAYS OF DOING BUSINESS 6000 vehicles 19,500 employees 285 locations 1.8 million m2 warehousing

  5. Andy Henderson, HJ Heinz UK & Ireland Logistics Director said: “Wincanton is a proven-quality service provider which offers flexible, secure and strategic solutions to our warehouse and distribution requirements. During the contract renewal process they demonstrated a clear understanding of H.J. Heinz’s business and the extremely high standards we set.” HJ Heinz NDC, Wigan Scale Capability 38 acres 150 Loads per day 79k pallets 50 ex factory 350k sq ft Case/ layers/ pallet Serve UK&I 500 employer

  6. Our values • Show INTEGRITY at all times • Share MUTUAL TRUST • Have pride and PASSION in our work • Be ACCOUNTABLE for our words and actions • Sustain personal COMMITMENT • Support relationships through TEAMWORK WE BUILD OUR CULTURE ON A SIMPLE SET OF BEHAVIOURS

  7. Our commitment to Health & Safety WE SAFEGUARD EACH OTHER AND THOSE WHO WORK WITH US BY OPERATING AN INJURY FREE AND HEALTHY WORKPLACE, PROTECTING THE SAFETY OF OTHERS • In partnership with our customers • Through communication and engagement • Striving for continual improvement • Across all levels and functions • Award winning SHELA campaign

  8. Our commitment to the environment OUR FIVE YEAR ENVIRONMENTAL STRATEGY LAUNCHED IN 2008, FOCUSES ON DELIVERING PROGRESSAGAINST FIVE KEY RESULTS AREAS • Governance and management • Performance measurement • Energy use and climate change • Waste and recycling • Progressive product leadership

  9. The Wincanton promise TO HELP OUR CUSTOMERS COMPETE WITH CONFIDENCE Our business is built on four pillars… CUSTOMER INTIMACY VALUE OPERATIONAL EXCELLENCE PRODUCT LEADERSHIP

  10. Operational Excellence

  11. Business Benefits of Excellence • How do we ensure our Operational Excellence System is benchmarked? • How do we clearly identify the areas for improvement that we should prioritise? • How do we support our efforts to continuously improve Customer Service? • How do we engage with HJ Heinz to promote and celebrate achievements? • How do we promote Wincanton to potential clients?North of England Excellence Answered all these questions

  12. The Answers • There was marginal variation between our self assessment and the scores in the first year, though our perception of where we had got to in HR was adjusted. • Strength : Customer Results (Special Award 2009) • AFI: Society Results • Focused on these AFIs we achieve the standard in 2010. • Since winning Customer & Customer Results in 2009 we have made many improvements and are continually reviewing this area. • Both Awards Ceremonies were attended by both Heinz & Wincanton. • We incorporate the logo into presentations to potential clients. • It is essentially a continuous improvement strategy embedded into our business cycle

  13. 2011/12 • We did not submit in 2011, but this was not a fallow year. • Key Actions: • Renewed both Warehouse and Distribution Contracts • Developed a Northern Regional Transport Centre • Embedded or Lean Sigma approach to CI • Developed our Joint Business Plan with HJ Heinz • Evolved our Golden Circle Relationship • We will turn to North of England Excellence again in the New Year by entering the Special Category Awards in Lean & Customer Service to independently assess the progress we have made and get pointers for improvement • Involvement as an Assessor is invaluable

  14. QUESTIONS ?

  15. Thank you.

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