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When to ask for help: Evaluating Projects for Crowdsourcing. Peter Organisciak University of Illinois at Urbana-Champaign. Is it a task that befits a crowd?. How do you entice that crowd to care?.
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When to ask for help:Evaluating Projects for Crowdsourcing Peter Organisciak University of Illinois at Urbana-Champaign
“We know crowdsourcing exists because we've observed it in the wild. However, it's proven difficult to breed in captivity.” Jeff Howe, 2008
SAMPLING 300 sites top labeled ‘crowdsourcing’ links
encoding creation idea exchange knowledge aggregation opinion aggregation skills aggregation
financial platform gaming group power whimsy
Encoding Perception-based tasks Utilizing human capacities for abstraction and reasoning
Transcribe Bentham, http://www.transcribe-bentham.da.ulcc.ac.uk
Knowledge aggregation Projects that utilize what people know, whether facts or experiences.
Primary motivators • interest in the topic • ease of entry and of participation • altruism and meaningful contribution • sincerity • appeal to knowledge • money
Interest in the Topic “Interest precedes creativity. You want to participate in this community, then you’ll end up contributing.” – Interview participant on Star Wars Uncut, a crowdsourced refilming of Star Wars
Altruism and Meaningful Contribution “We appear to have tapped into the Web community’s altruistic substratum by asking people for help. … People wanted to participate and liked being asked to contribute.” –On Flickr Commons. (Springer, et al. 2008)
Appeal to Knowledge / Opinions “Wanting things to be right! It’s part of the editor brain I have. When you’re reading a newspaper and you see a mistake you can’t fix it… Here you can. “ - Interview participant explaining their participation in Wikipedia Sincerity Not dependent on the product, but rather on the managers
Secondary motivators • Indicators of progress and reputation (“cred”) • Utility • Fun • System feedback • Social networking • Fixed windows
THANK YOU Acknowledgements Lisa Given Geoffrey Rockwell Stan Ruecker