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TALKING GOVERNANCE A Knowledge-Base Project Management Guideline. Adil Abdalla, Dubai, 2008. EVOLUTION SOLUTIONS. GENERAL PRINCIPLES. Governance is Concerned with Accountability and Responsibilities; It Describes how the Organization is Directed and Controlled.
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TALKING GOVERNANCE A Knowledge-Base Project Management Guideline Adil Abdalla, Dubai, 2008 EVOLUTION SOLUTIONS Talking Governance
GENERAL PRINCIPLES Talking Governance
Governance is Concerned with Accountability and Responsibilities; It Describes how the Organization is Directed and Controlled Talking Governance
Principles: Governance Framework the organizational units and structures, groupings, and coordinating mechanisms (such as steering groups) established within the organization and in partnership with external bodies, for the management of change the roles and responsibilities established to manage business change and operational services, and the scope of the power and authority which they exercise the frameworks and boundaries established for making decisions about investment in business change, and the context and constraints within which decisions are taken. Organization Management Policies Talking Governance
Principles: Global Corporate Cycle Acute Demands for Funds & Investments Astronomical Monetary Reserves Criteria for Global Corporate Partnership Share Returns on Global Investments Talking Governance
Principles: Elements of Governance Accounts & Operations Transparency Corporate Governance Protection of Stakeholders’ Rights Board Critical Functions Building Customers’ Confidence Talking Governance
Principles: Golden Roles The Client Legal Frame Planning Execution Control Close-out Requirements Acceptance Pay Project Manager Scope/TOR Terms of Payment Verification Baselines Take over Service Provider Award Close out Proposal Work or Effort $$$ Conditions of Contract Product Identification Chain of Acceptance Lessons Learned Talking Governance
Principles: Communications Cycle The Client/Developer Progress Issues Change Issues Request Accept Instruct Report Business Level Project Manager Request Accept Instruct Report Project Level Consultant Request Accept Instruct Report Technical Level Contractor Talking Governance
MASTERING THE BUSINESS Talking Governance
1. Business Cycle Engineering Regulatory Technical Model Exit 2 Exit 3 Constructability Architecture Construction Managing Model Conceptual Model Delivery Exit 1 Opportunity Business Model Feasibility Talking Governance
2. Scope/WBS Cycle Company Audit Strategy The Client (Board) Ownership 1 Business Audit Main Tasks Liaison officer Ownership 1.1 Organization Audit Sub Tasks Project Management 1.1.1 Quality Audit Main Processes Project Manager To Client (Liaison Officer) 1.1.1.1 Project Audit Sub Processes Contractor/Consultants To Project Manager 1.1.1.1.1 Technical Audit Detailed Field Operations Contractor To Consultants 1.1.1.1.1.1 Financial Audit Talking Governance
3. Legal Cycle Procurement Technical Model Planning Execution ACT (Consortium Formation) MEASURE (Appraisal Review) Stakeholding KPIs Conceptual Model Managing Model PLAN (Official Launch) REVISE (Contract Sign off) Business Model Initiation Close out Talking Governance
4. Consortium Formation Client’s Liaison Officer Quantity Surveyor Project Manager Facilities Manager The Engineer Associated Consultants Architect Contractors Suppliers Talking Governance
5. RRM Cycle The Engineer Cost Consultant Value Engineering Specs Rates ACT MEASURE Area Cost Optimization A C Earned Value B D Business Duration PLAN REVISE Delivery Perform Key Performance Indicators Liaison Officer Project Manager Talking Governance
6. Project Cycle PROJECTIZATION REGULATORY OPERATION PLANNING SLA & Baseline PP 1.0 & Initiation Design Competition ALIGNING PP 2.0 & Award Design Development PP 3.0 & Tender PP 4.0 & Award DELIVERING PP 5.0 & Change Construction S Testing & Commissioning VERIFYING Taking Over Final Accounts LL Close Out Handing Over Talking Governance
Project Basic Data Scope Statement Schedule & Milestones Cost & Budget Constraints & Assumptions SWOT Analysis Procurement Plan Quality Plan Management of Risk Configuration Plan 7. Project Plan The Project is Identified Baseline PP 0.0 Launch Project Charter The Project is Constructible PP 1.0 Competition Baseline Update The Project meets Constraints PP 2.0 Design PM’s Assessment The Project meets Standards PP 3.0 Tender Design Close-out The Project is Confirmed Feasible PP 4.0 Award PM’s Assessment Meeting business or technical changes PP 5.0 Progress Change Talking Governance
IMPLEMENTATIONS Talking Governance
Management Cycle Corporate MANAGE ASSESS Resources Standards VISUALIZE CHANGE Opportunity Dynamics Delivery Talking Governance
Mind/Report Mapping: Example F SC1 Y SC3 F Y Q Q F Y N C C S Q N N N SC5 F SC2 Q F C C Y SC4 F Talking Governance
Continuous Improvement Provider Client Process Step 1 Process Step 2 Process Step 3 Recommendations Record Defects Lessons Learned Define Measure Control Tools Analyze Data Improve Processing Talking Governance
Reporting By Project Manager By Consultant Status Report Project Plans Progress Report Project Directory By Contractor Scope Tacking Negative Reporting Schedule Tracking Daily Progress Cost Tracking Daily Safety Report Procurement Plan Payments Status Risk Mgt Log Labor Daily Report Positive Reporting Quality Log Eqpt Daily Report Communication Log Test Reports Change Log Cash Flow Updates Safety Log Instructions Log Submittal Rqst Log Acceptance Log Inspection Rqst Log Inspection Log Submittal Log Info Request Log Talking Governance
Measures: Example Progress Change Scope Risk Audit Logged Activities 100% Variance is no more than 5% 50% 25% Activities No of Reports No of Timely Instructs No of Request. No of Timely Approvals No of Tech Request. No of Timely Approvals No of Risk Events No of Timely Responses No of Violations No of Timely Responses Talking Governance
Quality Measures: Examples Applications Defects ISO Total Daily 6σ Schedule Control Failure to Meet Milestones -3 % 150 0.3 3.50 The Project Manager 5,000 Events In 20 Months Budget Control Failure to Meet Planned Budget -3 % 150 0.3 3.50 Performance Control Failure to Satisfy The Client -3 % 150 0.3 3.50 Technical Control Failure to Satisfy Peers -3 % 600 1 3.50 The Consultant 20,000 Events In 20 Months Cost Control Failure to Minimize Variations -5 % 1,000 2 3.15 Performance Control Failure to Satisfy The PM -7 % 1,400 3 3.00 Technical Control Failure to Satisfy Consultant -10 % 10,000 24 2.80 The Contractor !00,000 Events In 16 Months Safety Control Failure to Meet the Code -3 % 3,000 7 3.50 Performance Control Failure to Satisfy The Consultant -10 % 10,000 24 2.80 Talking Governance
Quality Cycle MANAGE ASSESS ACT IMPROVE MEASURE ANALYZE VISUALIZE CHANGE PLAN DEFINE REVISE CONTOL Talking Governance
Strategy Control Contractor Consultant Project Manager Liaison Officer The Board Business Level Viability P/R A Contractual Level Planning & Controlling P S/R/A A Project Level Design Activities P S/R/A S/R/A A Technical Level Site Activities P S/R/A S/R/A S/R/A A Perform Supervise Recommend Approve Talking Governance
Progress Control Contractor Consultant Project Manager Liaison Officer The Board Business Level Viability P/R A Contractual Level Planning & Controlling P S/R/A A Project Level Design Activities P S/R/A A Technical Level Site Activities P S/R/A S/R/A A Perform Supervise Recommend Approve Talking Governance
Operations Control Contractor Consultant Project Manager Liaison Officer The Board Business Level Viability P/R A Contractual Level Planning & Controlling P/R A Project Level Design Activities P/R A Technical Level Site Activities P S/R/A A Perform Supervise Recommend Approve Talking Governance
Technical Control Contractor Consultant Project Manager Liaison Officer The Board Business Level Viability P/R A Contractual Level Planning & Controlling P/R A Project Level Design Activities P/R S A Technical Level Site Activities P/R A Perform Supervise Recommend Approve Talking Governance
Recommendations Corporate Framework Alignment to Corporate Governance as sole route for Business Excellence Organizational Structure Processes & Operations Business Proposition Segregation between Roles of Project Management , Lead Consultancy & Sub Consultants Legal Standardization Roles & Responsibilities Matrix Operational Manuals Adherence to Continuous Improvement as Baseline for Quality Performance Resources & Skills Techniques & Tools Talking Governance