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JCO ( JCos Online) Menu

JCO ( JCos Online) Menu. PPS – Prepaid Services Create New (PPS-1) View All (PPS-3) Discrepencies Submit Payment Record Payment Closed Pre-Writes Create New (PW-1) View All (PW-3) Pending Closed Estimates Create New (E-1) View All (E-2) Pending Closed Follow-Up

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JCO ( JCos Online) Menu

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  1. JCO (JCos Online) Menu • PPS – Prepaid Services • Create New (PPS-1) • View All (PPS-3) • Discrepencies • Submit Payment • Record Payment • Closed • Pre-Writes • Create New (PW-1) • View All (PW-3) • Pending • Closed • Estimates • Create New (E-1) • View All (E-2) • Pending • Closed • Follow-Up • Service Denied • Estimate Accepted • ROs - Repair Orders • Create New (RO-1) • View All (RO-2) • Pending • Submit Payment • Record Customer Payment • Record Perillo Payment • Closed • Route Sheet (RO-3) • Log (Log-1) • POs - Purchase Orders • View All (PO-2) • Pending • Closed • Parts • Create New Estimate Request (P-5) • View All Estimate Requests (P-2) • Pending • Closed • Create New Order Request (P-5) • View All Order Requests (P-2) • Pending • Closed • Parts List and Prices – ADP? • North Branch Inventory (P-4) • Follow-Up • Create New (FU-1) • All (FU-3) • Pending • Closed • Customers • Create New (CH-1) • View Customer History (CH-2) • By Name • By VIN • Adminstration • Add New User (Admin-User) • Edit Drop-Down Boxes and Lists (Admin-DDB) • Delete / Refunds? • Access Logs • Alerts (Admin-A) • Recipients • Preferences • Business Intelligence Reports (Admin-Reports) • Sales of Prepaid services • Cost (use) of Prepaid policies • Sales of Jcos work • Cost (operations) reports • Accounting • Pending ROs – Repair Orders • Submit Payment • Record Payment • Pending PPS – Prepaid Services • Submit Payment • Record Payment • View All Closed • By Check # • By Type • By Amounts • By Date • By Discrepencies • Refunds

  2. Prepaid Services ADP is scraped at day’s end for a cross-check of all new 1) dealsand 2) new VINs with customer history Email/Text alert is sent with list of Discrepencies (slide PPS-2) Discrepency found Perillo salesperson sells policy to customer Inputs info into Prepaid Service screen (slide PPS-1) Discrepencies are fixed Email/Text alert is sent if report is not submitted to Accounting within 48 hrs (slide PPS-4) No Discrepency found If report is correct, the info is “submitted” to Perillo Accounting List of all Prepaid Service transactions (slide PPS-3) with email to Norma everyday? Record payment popup (PPS-3a) Email/Text alert sent if payments are not received/recorded within 7 days (slide PPS-6) Perillo Accounting sends payment to Norma / Shirley Business Intelligence: Weekly report sent to Joe, Jay, etc. with # of sales and amount (slide BI-8) Report is sent to Accounting (slide PPS-5) Norma/Shirley records payments on slide PPP-3

  3. Slide PPS-1: Create New Prepaid Service sale Prepaid Svcs Pre-Writes Estimates ROs POs Parts Follow-Up Customers Norma - Is stock # the same as deal #? Last Name First Name Tejesh – For Policy, lets have upto 10 subcategories allowed, and each one dynamically pops up for radio-button selectIon when the main category is selected Detail Package Bumper Guard Ding Guard Scratch Guard Wheel Guard Car type for x5, x6, x7 to prepopulate on bumper guard changes price, so preopulate differently 3 details 6 details Subcategory 1 Tejesh – prepopulate these fields with numbers I give you based on selections, but allow overriding. 36 mo 48 mo 60 mo 36 mo 48 mo 60 mo 36 mo 48 mo 60 mo 36 mo 48 mo 60 mo Tejesh – also allow “Lifetime” choice here for past sales (but we won’t show here) . Also assume 4 panels for Scratch Guard, but old ones had 8 panels, so allow storing for that also $499.00 Salesperson F&I Manager Stock # ^ VIN # Customer Name^ Prepaid Service Sales Amount Notes (REQUIRE OVERRIDNG INFO TO BE EXPLAINED) find out if notes field in ADP) Submit

  4. Slide PPS-2: Discrepency Report for MisMatched Prepaid Service Sales (email) Alert! The list of Prepaid Service sales does not match between Perillo ADP and JCos Online, as follows: View online report Alert has been sent to: Diaz, Jay – Monday, April 16, 2009 9:00 AM Diaz Jay – Tuesday, April 17, 2009 Perillo, Joe – Wednesday, April 18, 2009 View online report Tejesh – show differences or unmatching fields in red so user can quickly see what the problems are. If stock #s match, then show just the data that doesn’t match in red, if there is only one particular stock #, then highlight that field to show that the stock # doesn’t exist in the other system

  5. Slide PPS-2: Discrepency Report for MisMatched Prepaid Service Sales (text) Alert! The list of Prepaid Service sales does not match between Perillo ADP and JCos Online, as follows: Gupta, Preeti – Stock #987 Smith, Gary – Stock #943 Tejesh – if there is a duplicate name and stock #, just put it once

  6. Slide PPS-3: View List of Prepaid Service Sales Prepaid Svcs Pre-Writes Estimates ROs POs Parts Follow-Up Customers Hover-over: link to payment difference explanation and check # Run ADP Data Synch + Expand All - Condense All Submit for Payment Record Payment 1 2 3 4 5 …. 45 SEE POPUP ON NEXT SLIDE

  7. Slide PPS-3a: Popup for Record Payment Tejesh – if payment is different than sales amount, pop this up. Please fill in the following information to record your payment: Check Number / Credit Card Authorization * Payment Amount* The Payment Amount you are posting is different from the Sales Amount of ________. Please explain the reason:

  8. Slide PPS-4: Alert regarding submission of Prepaid Services sales for payment from Perillo Accounting Alert!The following Prepaid Service sales have not been approved for submission to Perillo Accounting. If you do not approve this list within 48 hours, it will automatically be approved and sent to Perillo Accounting for payment. (email) Submit for Payment Submit for Payment View online report Tejesh, do we just want to link to online report or also allow other functionality? I want to do it if we can show that they are logged in. Alert has been sent to: Diaz, Jay – Monday, April 16, 2009 Diaz Jay – Tuesday, April 17, 2009 Perillo, Joe – Wednesday, April 18, 2009

  9. Slide PPS-4: Alert regarding submission of Prepaid Services sales for payment from Perillo Accounting Alert!The following Prepaid Service sales have not been approved for submission to Perillo Accounting. If you do not approve this list within 48 hours, it will automatically be approved and sent to Perillo Accounting for payment. (text) Jello, Cosby - $1090

  10. Slide PPS-5: Email/Text to Perillo Accounting requesting payment of Prepaid Services sales. JCos is submitting the following sales of Prepaid Services for payment: View online report

  11. Slide PPS-6: Alert regarding nonpayment of JCos work from Perillo Accounting Alert! Payments have not been logged for the following Prepaid Services sales: (email) Record Payment Record Payment Record Payment Record Payment View online report

  12. Slide PPS-6: Alert regarding nonpayment of JCos work from Perillo Accounting Alert! Payments have not been logged for the following Prepaid Services sales: (text) Jello, Cosby - $1090

  13. Customer Direct Order (PROCESS) 1) Perillo Service Advisor makes an appointment (PW-A-1 or PW-2, 3, 4) Parts records info into Parts screen (P-2) View Parts Log (P-5) View Pre-Write (PW-4) View All Pre-Writes (PW-3) Alert sent to request Parts Estimate (P-1) Customer brings car to dealership ADP is scraped for matching 3) Perillo RO info &Customer History Alert sent to Jcos that Estimate is ready ( P-7) Creates or revises a Pre-Write (slide PW-1) 2) Only Perillo Service Advisor meets customer in person Automated – Jcos requests info on Price and Arrival Date for 4) Parts (or ADP is scraped?) Alert sent to JCos about new Pre-Write (PW-2) View Estimate (E-3) View Estimate (P-6) Jcos Creates an Estimate (E-1) 3) Jcos Advisor meets customer in person Manual– Jcos requests info on Price and Arrival Date for Parts View All Estimates (E-2) North Branch – Jcos sees that Part is in NB inventory, calls over there to confirm (P-4) Logged in when Part arrives at North Branch (P-5) Alert sent to Jcos for pickup and delivery to North Branch ( P-9) Parts records when Part arrives into Parts Log (P-5) Alert sent to request Parts Order (P-3) Customer is called about estimate and step is logged in (Log) JCOS closes out Estimate (E-1, Tab 4) RO is created, see next page Estimate Accepted (E-1, Tab 4) Estimate Draft Saved – Note is made as “Pending” and auto logged into View Estimates list (E-1, Tab 4 and E-2) View Pre-Write (FU-4) View All Pre-Writes (FU-3) Service Denied – Note is made and auto logged into View Estimates list (E-1, Tab 4 and E-2) Follow-up Created (E-1, Tab 4 and FU-1) Alert sent for Follow-Up, customer called (FU-2)

  14. Customer Direct Order (PROCESS) View Route Sheet (RO-3) View RO for JCOS or North Branch or Customer (RO-1, TABS 2, 3, and 4) View All ROs (RO-2) View all POs (PO-2) Alert sent with auto-created PO (PO-1) RO is based off a Perillo PO RO is created (either New or pre-populated w Estimate info, (RO-1, TAB 1) Parts approves PO (PO-3) RO is based off a Customer PO Mixed Order - Work being done in Service When done in Service, SA logs it in (LOG) Alert sent if # of cars before due date is more than an average of 10 per day (slide O-8) Pat sent notice of incoming job with estimated date and time once a day (RO-4) Pat receives and updates Due Date if incorrect (RO-3) When car is dropped off, Pat or Victor log it in (LOG) Victor, Jay, Pat, etc. sent an alert to pickup (A-3) Jcos job only Jay/Earl log in call to customer to confirm Jcos work starting (LOG) Alert sent 24 hours before Promise Date/Due Date, Pat should update again if any change (A-7) Alert sent if car is due for delivery but not marked as completed (A-8) Alert sent when car is ready for pickup from North Branch (A-9) Alert sent if Due Date different from Promise Date (A-4) Victor logs in when arrives (LOG) JCOs logs call to customer that car is ready (LOG) Earl or Jay close out RO and PO for printing and sending to Cashiers, Only prints for certain job types (RO-2) Alert sent if car not yet picked up (A-12) Cashier logs in amount when customer pays, if different from original, kicks out notice to Earl, Jay, and Chris in parts (change if needed?) (A-13) Alert sent if RO/PO not approved (A-11) Alert sent if customer not called (A-10) Alert sent if payment not received (A-1) Perillo Accounting gets list of PO/ROs for payment (A-2) Norma / Shirley log in payment (slide O-27)

  15. Service Advisor Slide PW-A-1: Create Appointment Prepaid Svcs Pre-Writes Estimates ROs POs Parts Follow-Up Customers Welcome to J Cosmetics! Please fill out the Pre-Write: Tejesh – Pop this up if the person selects “Prepaid Service” as the payment. Mo Day Yr Appointment Date: Payment? Prepaid Service Customer Pay Is the customer getting Perillo work done as well? Explain the reason you are requesting an override of the Prepaid Service contract. Yes No Customer First Name Last Name Customer VIN Car Details Make Model Year Color Insurance Claim Repeat Job Customer Urgency Priority Qualifications Target Delivery Date Mo Day Yr Notes Submit

  16. Service Advisor Slide PW-1: Create Pre-Write Prepaid Svcs Pre-Writes Estimates POs Parts Follow-Up Customers Welcome to J Cosmetics! Please fill out the Pre-Write: Tejesh – Pop this up if the person selects “Prepaid Service” as the payment. Payment? Prepaid Service Customer Pay Explain the reason you are requesting an override if this customer does not have an Appointment. Associated with Appointment: Customer First Name Last Name Customer VIN Tag Number Perillo RO # Car Details Make Model Year Color Insurance Claim Repeat Job Customer Urgency Priority Qualifications Target Delivery Date Mo Day Yr Notes Submit

  17. Slide PW-2: Email Alert for new Pre-Write (email) Alert! There is a new Pre-write (Appointment) by Perillo. Monday, April 6, 2009, 9:05 AM Entered: Matt Diaz Service Advisor: Prepaid Service Customer Type: Smith, John Customer: Contact Info: Cell Phone: 312-234-9883, Home Phone: 708-233-9034, Email: Jdiaz@gmail.com Customer VIN: 3434333 Tag Number: 0087 Replace Tag # with Appointment depending on type of Pre-Write (i.e. PreWrite-Appointment or PreWrite-InShop), and eliminate Perillo RO field if it is an Appointment Perillo RO#: 998 BMW, X5, 2009, Black Car Details: No Loaner Car Priority Qualifications: Target Delivery Date: Tuesday, April 23, 2009 Customer really wants this by the delivery date. Notes: View online report Alert has been sent to: Diaz, Jay – Monday, April 16, 2009 Diaz Jay – Tuesday, April 17, 2009

  18. Alert! There is a new Pre-write (Appointment) by Perillo. Slide PW-2: Text Alert for new Pre-Write (text) Jello, Cosby - BMW, X5, 2000, Black – Tag # 343 (or Appointment Date: Tues, July 3, 2009)

  19. Slide PW-3: View List of pending Pre-Writes Tejesh: Need to populate Contact Info with info from Customer History 1 2 3 4 5 …. 45

  20. Slide PW-4: View Pre-Write (email) Alert! There is a new Pre-write (Appointment) by Perillo. Monday, April 6, 2009, 9:05 AM Entered: Matt Diaz Service Advisor: Prepaid Service Customer Type: Smith, John Customer: Contact Info: Cell Phone: 312-234-9883, Home Phone: 708-233-9034, Email: Jdiaz@gmail.com Customer VIN: 3434333 Replace Tag # with Appointment depending on type of Pre-Write (i.e. PreWrite-Appointment or PreWrite-InShop), and eliminate Perillo RO field if it is an Appointment Tag Number: 0087 Perillo RO#: 998 BMW, X5, 2009, Black Car Details: No Loaner Car Priority Qualifications: Target Delivery Date: Tuesday, April 23, 2009 Customer really wants this by the delivery date. Notes: View online report Create Estimate

  21. Slide E-1: Create Estimate (TAB 1) Mileage In / Out Prepaid Services for this Customer: • Detail Package • ---3 details (1 left) +Wheels • Ding Guard • --36 mo (exp 5/11) • Scratch Guard • ---4 panels (2 left) Mo Day Yr Time Priority: No Loaner Car Insurance Claim Repeat Job Customer Urgency Service Parts General Close Out Prepaid Services for this Customer: • Detail Package • ---3 details (exp 5/11, 1 left) • Scratch Guard • ---4 panels (exp 5/11, 2 left) • Ding Guard • --36 mo (exp 5/11) Service Parts General Close Out Description Service Price Front Bumper, Drivers Door IELRO, Ding Guard, Scratch Guard, IPOL + Add another service Save Edit Edit Order

  22. Slide E-1: Create Estimate (TAB 2) Mileage In / Out Prepaid Services for this Customer: • Detail Package • ---3 details (1 left) +Wheels • Ding Guard • --36 mo (exp 5/11) • Scratch Guard • ---4 panels (2 left) Mo Day Yr Time Priority: No Loaner Car Insurance Claim Repeat Job Customer Urgency Service Parts General Close Out • Detail Package • ---3 details (exp 5/11, 1 left) • Scratch Guard • ---4 panels (exp 5/11, 2 left) • Ding Guard • --36 mo (exp 5/11) Prepaid Services for this Customer: Service Parts General Close Out Availability Retail Price NOTES Part #: Description Est Arrival Date (if not in stock) Check North Branch inventory + Add another Part Would you like to request the Perillo Parts dept to confirm the Price, Availability, and Est Arrival Date for this part? Save Yes Edit Edit Order

  23. Slide E-1: Create Estimate (TAB 3) Mileage In / Out Prepaid Services for this Customer: • Detail Package • ---3 details (1 left) +Wheels • Ding Guard • --36 mo (exp 5/11) • Scratch Guard • ---4 panels (2 left) Mo Day Yr Time Priority: No Loaner Car Insurance Claim Repeat Job Customer Urgency Service Parts General Close Out Prepaid Services for this Customer: • Detail Package • ---3 details (exp 5/11, 1 left) • Scratch Guard • ---4 panels (exp 5/11, 2 left) • Ding Guard • --36 mo (exp 5/11) Service Parts General Close Out General Notes Edit Edit Order

  24. Slide E-1: Create Estimate (TAB 4) Mileage In / Out Prepaid Services for this Customer: • Detail Package • ---3 details (1 left) +Wheels • Ding Guard • --36 mo (exp 5/11) • Scratch Guard • ---4 panels (2 left) Mo Day Yr Time Priority: No Loaner Car Insurance Claim Repeat Job Customer Urgency Service Parts General Close Out • Detail Package • ---3 details (exp 5/11, 1 left) • Scratch Guard • ---4 panels (exp 5/11, 2 left) • Ding Guard • --36 mo (exp 5/11) Prepaid Services for this Customer: Service Parts General Close Save Estimate Service Denied, reason: Estimate accepted Transfer info to new RO Follow-up required Create Follow-Up Note Edit Edit Order

  25. Slide E-2: View List of pending Estimates Pending Service Accepted Service Denied All 1 2 3 4 5 …. 45

  26. Slide E-3: View Estimate Create Customer Tab for their Estimate preview Mileage In / Out Prepaid Services for this Customer: • Detail Package • ---3 details (1 left) +Wheels • Ding Guard • --36 mo (exp 5/11) • Scratch Guard • ---4 panels (2 left) Priority: Insurance Claim Service Parts General Close Out Prepaid Services for this Customer: • Detail Package • ---3 details (1 left) • Ding Guard • --36 mo (exp 5/11) Edit

  27. Slide FU-1: Create Follow-up (TAB 1) Follow-up Details Alert Preferences Pre-write, Estimate, RO, other (with other, put a free text box for number? Reference: Customer not yet reached: Left voicemail Left live message with ____________________ Follow-up Date Time?? Notes Pre-write-up 34324: Shah, Preeti General Follow-up Customer reached: Follow-up while in Service Follow-up after Service Mo Day Yr Add field for general recipient not already in system like customer or saleem

  28. Slide FU-1: Create Follow-up (TAB 2) Follow-up Details Alert Preferences Alert: Follow-up required for the following customer: Send to: By: Start Alert at: Alert creation After: Continue Sending: Every Between the Hrs of: to J. Diaz Jdiaz@Gmail.com 2 Hr 2 Hrs 8:00 AM 8:00 PM + Add another

  29. Slide FU-2: Email Alert for Follow-up (Email) Alert: Follow-up required for the following customer: View online report

  30. Slide FU-2: Email Alert for Follow-up (Text) Alert: Follow-up required for the following customer: Pre-Write #0097: Shah, Preeti

  31. Slide FU-3: View List of pending Follow-ups

  32. Slide FU-4: View Follow-up Reference: Status: Entered: Follow-up Date: Time: Notes:. Pre-Write #34324: Shah, Preeti Customer not yet reached: Left message with Vimal Shah, husband Tues, April 4, 2009 Mon, Aug 4, 2009 none specified? Seems likely to get service, try to push. Edit

  33. Slide P-1: Parts Estimate Alert (Email) Alert: The following parts need an estimate: Monday, April 6, 2009, 9:05 AM Entered: Matt Diaz Service Advisor: Smith, John Customer: Customer VIN: 3434333 Replace Tag # with Appointment depending on type of Pre-Write (i.e. PreWrite-Appointment or PreWrite-InShop), and eliminate Perillo RO field if it is an Appointment Tag Number: 0087 Perillo RO#: 998 Car Details: BMW, X5, 2009, Black Target Delivery Date: Tuesday, April 23, 2009 Part: #353, Sensor Clip View online report

  34. Slide P-1: Parts Estimate Alert (Text) Alert: The following parts need an estimate: Jcos RO#: 2343 #43: Sensor Clip

  35. Slide P-2: Parts Estimate form Monday, April 6, 2009, 9:05 AM Entered: Matt Diaz Service Advisor: Smith, John Customer: Customer VIN: 3434333 Replace Tag # with Appointment depending on type of Pre-Write (i.e. PreWrite-Appointment or PreWrite-InShop), and eliminate Perillo RO field if it is an Appointment Tag Number: 0087 Perillo RO#: 998 Car Details: BMW, X5, 2009, Black Target Delivery Date: Tuesday, April 23, 2009 Part: #353, Sensor Clip Price: Availability: In Stock, Not in Stock Shipping Time and Price: Regular Shipping Days Regular Shipping Price Priority Shipping Days Priority Shipping Price Notes:

  36. Slide P-3: Order Parts Alert (Email) Alert: The following parts need to be ordered for: View online report

  37. Slide P-3: Order Parts Alert (Text) Alert: The following parts need to be ordered for: Jcos RO#: 2343 #43: Sensor Clip #53: Wheel

  38. Slide P-4: North Branch Inventory

  39. Slide P-5: Parts Log At North Branch Ordered - Regular Needs Estimate Needs to be Ordere Needs pickup 1 2 3 4 5 …. 45

  40. Slide P-6: Parts Estimate Monday, April 6, 2009, 9:05 AM Entered: Matt Diaz Service Advisor: Smith, John Customer: Customer VIN: 3434333 Replace Tag # with Appointment depending on type of Pre-Write (i.e. PreWrite-Appointment or PreWrite-InShop), and eliminate Perillo RO field if it is an Appointment Tag Number: 0087 Perillo RO#: 998 Car Details: BMW, X5, 2009, Black Target Delivery Date: Tuesday, April 23, 2009 Part: #353, Sensor Clip Price: $2322 Availability: Not in Stock Shipping Time and Price: Regular Shipping Days: 2 days Regular Shipping Price: $35 Priority Shipping Days 1 day Priority Shipping Price: $55 Notes:

  41. Slide P-7: Alert that Parts Estimate is ready (Email) Alert: The following Parts Estimate is ready: Monday, April 6, 2009, 9:05 AM Entered: Matt Diaz Service Advisor: Smith, John Customer: Customer VIN: 3434333 Replace Tag # with Appointment depending on type of Pre-Write (i.e. PreWrite-Appointment or PreWrite-InShop), and eliminate Perillo RO field if it is an Appointment Tag Number: 0087 Perillo RO#: 998 Car Details: BMW, X5, 2009, Black Target Delivery Date: Tuesday, April 23, 2009 Part: #353, Sensor Clip Price: $2322 Availability: Not in Stock Shipping Time and Price: Regular Shipping Days: 2 days Regular Shipping Price: $35 Priority Shipping Days 1 day Priority Shipping Price: $55 Notes: View online report (go to E-3, tab 2?)

  42. Slide P-7: Alert that Parts Estimate is ready (Text) Alert: The following Parts Estimate is ready: Parts Estimate#: 353 Jcos RO#: 2343 #43: Sensor Clip

  43. Slide P-8: New Parts Estimate and New Parts Order 1) Pre-write, 2) Estimate, 3) RO, 4) Parts estimate, or 5) Other (with other, put a free text box for number? DO WE NEED THIS? Pre-write-up 34324: Shah, Preeti Associated with: Tejesh - If they associate with something, can we pre-populate fields on the bottom? Recommended Price Part #: Description Availability Est Arrival Date (if not in stock) Check North Branch inventory + Add another Part Would you like to request the Perillo Parts dept to confirm the Price, Availability, and Est Arrival Date for this part? Yes Save Edit Order

  44. Slide P-9: Alert for Parts Pickup (Email) Alert: The following parts are ready for pickup: View online report

  45. Slide P-9: Alert for Parts Pickup (Text) Alert: The following parts are ready for pickup: Jcos RO#: 2343 #43: Sensor Clip #53: Wheel

  46. Slide RO-1: Create and View RO Create Jcos RO North Branch RO Customer RO Edit | Print Preview Mileage In / Out Mo Day Yr Time Priority: No Loaner Car Insurance Claim Repeat Job Customer Urgency Is car going to Service first? If Yes, estimated date of arrival at North Branch Notes TT # Line Opp Code Options Classification: Rate Date done at Perillo? Do we get this written on Pre-write? Do we need Policy info here like we did for Estimates? Payment Ready

  47. Slide RO-1: Create and View RO Create Jcos RO North Branch RO Customer RO Edit | Print Preview Edit Edit Order Submit and create PO Save Draft LIMITED POWER OF ATTORNEY The undersigned does hereby give and empower to PERILLO BMW, Inc. the power and right to endorse by signing my name to any payment or proceeds payable to my order and received by them from any insurance carrier and atributable to the repair of the vehicle stated on this repair order provided that such proceeds are used towards payments of monies due PERILLO Inc. and/or PERILLO BMW, Inc. TERMS: STRICTLY CASH OR CREDIT CARD I hereby authorize the repair work hereinafter set forth to be done along with the necessary material and agree that you are not responsible for loss or damage to vehicle or articles left in vehicle in case of fire, theft or any other cause beyond your control or for any delays caused by unavailability of parts or delays in parts shipments by the supplier or transporter. I hereby grant you and/or your employees permission to operate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing and/or inspection. An express mechanic’s lien is hereby acknowledged on above vehicle to secure the amount of repairs thereto. All repairs are warranted for a period of 90 days or 4000 miles, whichever occurs first. City of Chicago License No. 66331 MOTOR VEHICLE REPAIR WORK – Required under Chapter 4-228 Municipal Code, City of Chicago YOU ARE ENTITLED TO A PRICE ESTIMATE FOR THE REPAIRS YOU HAVE AUTHORIZED. THE REPAIR PRICE MAY BE LESS THAN THE ESTIMATE, BUT WILL NOT EXCEED THE ESTIMATE BY MORE THAN 10% OR $15.00, WHICHEVER IS LESS, WITHOUT YOUR CONSENT. YOU MAY WAIVE YOUR RIGHT TO A WRITTEN ESTIMATE AND REQUIRE THAT YOU BE NOTIFIED IF THE PRICE EXCEEDS AN AMOUNT YOU HAVE SPECIFIED. You are entitled by law to the return of all parts replaced, except those which are too heavy or large, and those required to be sent back to the manufacturer or distributor because of warranty work or an exchange agreement. You are entitled to inspect the parts which cannot be returned to you. I REQUEST THE RETURN OF PARTS REPLACED I DO NOT WANT REPLACED PARTS RETURNED TO ME

  48. Slide RO-1: Create and View RO Create Jcos RO North Branch RO Customer RO Print Preview

  49. Slide RO-1: Create and View RO Jcos RO North Branch RO Customer RO Edit | Print Preview

  50. Slide RO-1: Create and View RO Jcos RO North Branch RO Customer RO Edit | Print Preview

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