1 / 6

Crossroads for Women

Crossroads for Women Mission: Crossroads for Women addresses substance abuse and other behavioral health issues so that women and their families can live healthy and independent lives.

kairos
Download Presentation

Crossroads for Women

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Crossroads for Women • Mission: Crossroads for Women addresses substance abuse and other behavioral health issues so that women and their families can live healthy and independent lives. • Outpatient, Intensive Outpatient, Short- and Long- Term Residential Treatment, Children and Mothers Programs, DEEP evaluations and treatment, and services for affected others. • Crossroads offers gender-specific treatment services to women eighteen years and older in the State of Maine. • Funding FY06: 55% MaineCare, 37% OSA, 8% Other. 66 Pearl Street Suite 326  Portland, ME 04101  207.773.9931  www.crossroadsforwomen.org SAAS

  2. 66 Pearl Street Portland, ME Administrative Offices Outpatient Services Intake & Admissions 575 Forest Avenue Portland, ME Long-Term Residential Facility Long-Term Children & Mothers Program 114 Main Street Windham, ME Short-Term Residential Facility Children & Mothers Program (CAMP) 138 Varney Mill Rd. Windham, ME Transitional Housing Independent Living Transitional Apartments 120 Main Street Windham, ME Day Care Facility SAAS

  3. Performance Improvement Goal • Goal: Decrease time between initial contact and assessment for Outpatient and Intensive Outpatient clients. Change #1: Increase number of available assessment appointment times and send no phone screens to voice mail Decreased time between phone screen and assessment from 6.76 to 5.62 days Increased number of assessments from 23 to 45 Increased admission to IOP 6 SAAS

  4. Change #2: Walk-in appointments between 8 and 10 a.m. and 1 and 3 p.m. for all clients within catchment area (1 to 1.5 hr. drive to Portland) Decreased time between phone screen from catchment area and assessment from 4 to 2 days Increased number of assessments from catchment area from 4 to 18 Increased admissions to both IOP and OP by 3 SAAS

  5. Immediate Ramifications for Crossroads for Women Greater acuity of clients Increased revenues Increased diversification of staff responsibilities Increased need for case management, medical and psychiatric consultations SAAS

  6. Changes Incorporated Walk-in assessments and no phone screens to voice mail Limited double booking by staff Scheduled staff availability for phone screens and to assess walk-in Changes Anticipated Need for increased ability to offer IOP/OP services requiring more space and more clinicians Need for improved tools to provide more services more efficiently SAAS

More Related