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Direct Access Rule 22 Consumer Protection

Direct Access Rule 22 Consumer Protection. Demand Response Phase IV Workshop January 21, 2011. Why Use Rule 22?. Direct Participation (DP) Program Has Similar Consumer Protection Issues. Leverages Experience With Existing Direct Access Business Policies And Practices.

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Direct Access Rule 22 Consumer Protection

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  1. Direct Access Rule 22 Consumer Protection Demand Response Phase IV Workshop January 21, 2011

  2. Why Use Rule 22? • Direct Participation (DP) Program Has Similar Consumer Protection Issues. • Leverages Experience With Existing Direct Access Business Policies And Practices. • ISO Tariffs Focus On Relationships Between ISO And DRP, Ignores End-Use Customer Needs.

  3. Consumer Protection Measures Which Could Be Adopted • Demand Response Providers (DRPs) Would Register With The Commission • DRPs Would Execute A Service Agreement With The Utility, Establish Credit, and Complete Required System Testing • “DASR” Style Enrollment Process Could Facilitate Information Exchange. • Dispute Resolution Process For Consumers • Policies On The Release Of Customer Information

  4. Next Steps • Establish A Working Group To Draft A New “Rule 24” Applicable To DRP Service Roughly Based on Rule 22.

  5. Thank You Ronald Jang roj3@pge.com

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