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Congestion Charges Birger Höök, Project Director Swedish Road Administration

Congestion Charges Birger Höök, Project Director Swedish Road Administration. City of Stockholm. Transport of Stockholm. Swedish Road Administration. Three parts of the Stockholm trial. Ministry of Finance. Ministry of Industry …. Transport of Stockholm. City of Stockholm. Swedish Road

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Congestion Charges Birger Höök, Project Director Swedish Road Administration

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  1. Congestion ChargesBirgerHöök, Project DirectorSwedish Road Administration

  2. City of Stockholm Transport of Stockholm Swedish Road Administration Three parts of the Stockholm trial

  3. Ministry of Finance Ministry of Industry … Transport of Stockholm City of Stockholm Swedish Road Adminstration IBM Tax Authority Enforcement SAP NOFA Riz IT eWork Q-Free Connecta Manpower Bravida Stokab Focus Neon Nordea Posten Courts Sweco VBB AB Elan IT Resource FORTUM DISTRIBUTION AB VÄGVERKET PRODUKTION VÄGBELYSNING I SVERIGE AB Reitan Servicehandel Sverige AB

  4. 18 control points a charge is made when entering/ exiting the centre of Stockholm

  5. Weekdays 06.30 am – 06.29 pm • SEK 10, 15 or 20/passage on weekdays • No congestion charges on evenings, nights and weekends • Maximum charge SEK 60 per day and vehicle • Lidingö – free passage through the city centre to/from Lidingö within 30 minutes

  6. Laser Camera Antenna No barriers, no stops, no roadside payments • Amount due for payment shown at the control point • Automatic identification. License plates are photographed • A limited part of the car is shown on photograph – people and objects inside the car cannot be seen

  7. Web portal • ”My tax decisions” • Order transponder • Company service • Intranet: call-centre, SRA, SKV Traffic registryDaily up-dates of vehicle information Swedish National Tax Board (SKV) • Pre-processor • Off line OCR • MCR by call-centre • Transponder  license.no • Scanning pictures • Excludes exempted vehicles • Creates daily tax decisions • SAP • Accounting • Payment • CRM • Reports • Swedish Postal • Services • Scanning • Printing • Distribution The Enforcement Service(KFM) Payment Nordea SRA accounts BGC Autogiro Direct DebitOther banks Payment • Pressbyrån/7-Eleven • Payments • Order transponder • Returning transponder System Architecture • Control point • Two photos of • license plates • Type of vehicle • Input from • transponder • Time & place

  8. 24 Hours Operational Cycle Expectations VS reality

  9. Two direct communication channels with the general public Joint website in “Stockholmsförsöket” www.stockholmsforsoket.se Call Centrephone 0771-29 29 29open Monday-Friday 07.00 am – 09.00 pm

  10. Information at the central station December 6 -8

  11. 100.0 90.0 80.0 Family with car 70.0 60.0 Per cent of all polled in the City and county of Stockholm 50.0 40.0 30.0 20.0 10.0 0.0 7 Nov 14 Nov 5 Dec 12 Dec 26 Dec 9 Jan Messages were adapted based on knowledge measurement among the public The diagram shows the proportion of the public that had 7-10 right out of 10 knowledge questions about congestion tax

  12. Media coverage December 2005 - March 2006

  13. Extensive media coverage

  14. Five months of operation

  15. 99,9 % uptime, Jan-May 2006 = Control point with lost charging time during the period 792 min

  16. Passages between 6 am – 7 pm 2005

  17. - 22% - 13% -21 % -23% -23% Traffic reduction in May 2006

  18. 30% of the passages are excempted * Andel lidingöpassager i februari och mars är uppskattade utifrån andel lidingöpassager i januari

  19. Essingeleden • free of charge • 8 lane motorway • main arterial for the • traffic north/south • 170’ vehicles/day

  20. Essingeleden

  21. Essingeleden, 2006 versus 2005

  22. Is the Stockholm trial a good idea?Inner city residentials

  23. Is the Stockholm trial a good idea? Suburbans

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