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Università degli Studi di Pavia. Corso di Laurea Magistrale Interfacoltà in Comunicazione Professionale e Multimedialità. Le applicazioni “mobile”, un’opportunità per promuovere il territorio. Tesi di Laurea di Piera Selis. Relatore Prof. Marco Porta. Correlatore Prof. Massimo Cellario.
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Università degli Studi di Pavia Corso di Laurea Magistrale Interfacoltà in Comunicazione Professionale e Multimedialità Le applicazioni “mobile”, un’opportunità per promuovere il territorio Tesi di Laurea di Piera Selis Relatore Prof. Marco Porta Correlatore Prof. Massimo Cellario Anno Accademico 2010/2011
Mobile Revolution Mobile telecommunications technological innovations Diffusion of increasingly new mobile devices More and more users connecting to the Internet with mobile devices Faster and faster broadband transmission Mobile-oriented content developed in the form of applications
Role of the mobile phone Mobile telephony is a constantly evolving technology Mediamorphosis process • from cumbersome apparatus for voice traffic to a network terminal compatible with IP Protocol
“Smart” mobile devices Smartphone and tablet: • new generation devices • devices with advanced functionalities • customizable tools • operating system • IT platforms
Mobile applications • additional functionalities • greater usefulness • customization
Mobile applications “native” applications web app • specific platform • optimized website • specific programming language • every device has a web browser • hardware characteristics of the device • standard web technologies • fruition (almost) similar to native apps • no access to hardware components
Tourism applications • guidebooks • “fellow passengers” planning routes and itineraries Tourism development potential and advantages of mobile initiatives related to a territory
Mobile tourism Different communication devices and information: • high interactivity and customization Tourism offers added value: • targeted information New needs of the “always on” tourist: • high informative context • new travel experience
Geolocation, Augmented Reality, QR Code Significant tourist information opportunities Geolocation It identifies the real position of a person using digital information processed by the Internet • extraordinary mobile devices functions location-based services: • extremely customized • specific information
Geolocation, Augmented Reality, QR Code Augmented Reality Virtual elements to the physical world “increase” the sensory perception of human beings • additional information • attractive visualization
Geolocation, Augmented Reality, QR Code QR Code Bidimensional code allowing fast interpretation of associated content • digital camera • specific software • Internet connection web page access multimedia content fruition
QR Code widespread technology rail stations, magazines, bus stops, product packaging Tourist industry • higher emotional impact • more immediate interaction
Tourist applications, some examples: Layar Augmented reality mobile applications • display digital information overlapped with real pictures • different levels Localization: display tourist information find close point of interest: bars, shops, monuments
Tourist applications, some examples: Wikitude Detailed information about the surrounding environment View the nearby points of interest • information about distance • about position • description of the place
i-Sola: a tourist application for Sardinia region Mobile technologies potentials: • new events and tourist services Promote places normally not considered by the tourist industry Additional features: • improve tourist promotion
i-Sola: a tourist application for Sardinia region Tourists: • cultural and landscape heritage • authentic travel experience, fun and educational • unique places • fascinating traditions • typical wine and food Inhabitants Tourist activities • museums, hotels, restaurants, handicraft products
Functionality and distinctive aspects • useful • intuitive • easy • original • amusing smartphone and tablet tour guide
Interface features • name of the application homepage: • logo • picture • icon • menu Next screen access specific categories
Interface features “Scopri”: • name and picture of the city • subcategories Updated information about location Available services in the surroundings General information
Interface features Same structure Picture related to place selection
Interface features “Dove mangiare”:
Interface features “Eventi”:
Interface features “Mappa”:
Interface features “Attività”:
Scenario of “Discover Sardinia” Game: • augmented reality • GPS • digital camera • magnetometer Digital camera activation Monument recognition Information level overlapped with reality possibility to read historical information
Scenario of “Discover Sardinia” Find the piece of a puzzle Indication of the next monument New piece Completion of the puzzle: • after visiting monuments • after reading historical informations the tourist finds the image of an event gain a prize
Scenario of “Discover Sardinia” Image: The game is not over • information about the event A message invites to continue the game • push the tourist to partecipate • The user reaches the event’s location • Takes a picture • Shares on Facebook Gains further prizes: • A minute of free connection for every “like” to the photos • After 20 “like” a 20% discount in an agritourism of the area
Scenario of “Discover Sardinia” Visiting particular places Shopping on sardinian shop Taking part in particular event Absorbed by the game: • default itinerary • alternative trip • useful and recreational components
A new approach for tourism communication “Intelligent” advertising board Tourism promotion for the internal regional area • QR Code and AR technologies characteristics inproving Sardinian territory • located in strategic places • event or places
A new approach for tourism communication • high interaction • more information • greater curiosity
Conclusions • once limited technologies (employed in specific fields) are now commonly used and can serve to relaunch the economic sectors • tourism can completely apply these technologies to create personalized events for an informed tourist