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How to Show Shop Management. The Silver Bullet. The Foundation of our Products. Prepared Presentation. When Showing Shop Management, think of it has a TOOL ! Choose a Customer and Vehicle that you can use for Presentation ! Be Consistent and always show same Presentation !
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How to Show Shop Management The Silver Bullet
Prepared Presentation When Showing Shop Management, think of it has a TOOL ! Choose a Customer and Vehicle that you can use for Presentation ! Be Consistent and always show same Presentation ! Retain Control of Demonstration ! Have Questions to ask “Ready and at the Right time”. Remember GOD Gave you 2 ears and 1 mouth for a reason.
Shop Management Live Presentation The Silver Bullet
Closing Always Ask 3 Closing YES Question’s Do You See How this Tool Will Save You TIME ? Do You See How this Tool Will Make You Money ? Do You See How this Tool Will PAY FOR ITSELF ? GREAT !!! Let me get your signature in 3 places with a voided check and we can schedule a time to start the Installation and TRAINING PROCESS. IF YOU CAN GIVE ME A FEW MORE MINUTES I WOULD LIKE TO SHARE SOME OTHER THINGS YOU MAY WANT TO START EITHER NOW OR SOMETIME IN THE FUTURE
ProPack Lube-Pro Automatically sets an appointment for next visit ! Automatically creates a recommendation ! Sends out Text message appointment reminder (Propack Bundle) ! Customer Retention Tool ! Custom Lube Stickers Print Key Tags has well !
ProPack Report-Pro Personalized Invoices with Logo Landscape or Portrait Invoices Job by Line Invoicing Affiliate Logo’s Social Media Logo’s Advanced Coupons Book and Confirm Appointments Live Hyper Links when emailed Custom Multi-Point Inspections
ProPack Report-Pro Personalized Invoices with Logo Job by Line Invoicing Affiliate Logo’s Social Media Logo’s Advanced Coupons Live Hyper Links when emailed Landscape or Portrait Invoices
ProPack Report-Pro Personalized MP Sheet with Logo Customer Information with Brand Logo Affiliate Logo’s Social Media Logo’s Tied to Service Category User Defined Intervals, Colors and Titles
ProPack Report-Pro Tech Worksheet with History & Recommendations Scheduled Work Orders W.I.P. Detailed Report Inventory Details Stale Tires And Many More …………….
ProPack Message-Pro Automatically sends Out Automatic Service Reminders Text Estimate Repair Approvals Shop Dedicated Text Number Text right from Desktop
10 Service Reminder Emails • Triggered by Mileage and OE Schedule • Brings them Back Sooner to Your Shop • Appointment Requests Generate Email to Your Shop • Configurable Appointment Request Window – Avoid Same Day Appointments
9 Target Market Promotions • Unlimited Campaigns • Great For Slow-Week/Month Plan • Increases Business NOW Using Short Expire Date • Your Support Agent Handles the Details For You!
8 Consumer Loyalty Site • All Consumer Emails Contain Link to Loyalty Site • Ties Consumer to Your Shop • Increases Brand Awareness Between Visits • Service History = Labor Description
7 Comprehensive Reporting • 10 Reports Emailed Weekly or Monthly • Monthly Sales Projection – Can be Your Trigger for Email Blast Campaign • Identify Mid-Month and Mid Year Trends in Order to Make Corrective Action
7 Comprehensive Reporting • Compare Your Shop’s Average Invoice Count • Compare Your Shop’s Average RO $ Value • Compare to State and National Averages • Industry Data From Third-Party Source
6 Social Media • Facebook Page Created / Updated at No Additional Charge • Relevant Consumer Content Push Once per Week • Consumer Reviews Facebook Application Installed at No Additional Charge
5 Shop Website Tools Tools for Your Website Available: • Review Page Badges/Links • Review Scrolling-Ticker Widget • Testimonial Page • Appointment Button/Page
4 Business Listing Syndication • Your Business Listing Distributed Monthly to Hundreds of : • Online Directories • Search Engines • Mobile Apps • Social Media Sites
3 Reputation Management • Review Page Created • Optimized for Search • Shop Contact Info • Appointment Link
3 Reputation Management • Your Review Dashboard • Manage Reviews • Respond to Reviews • Low Review Alert Emails • See Who Shared Positive Reviews • Only Positive Reviews Can be Shared
2 Service Reminder Appointment Page Review Page Mobile Friendly
1 Reputation Marketing • Positive Review = “Share to Win” Message >> • Consumer Shares Positive Review With Entire Friend Network
All Managed By… Your Personal Support Agent: • Agent Suggests and Creates Coupons • Agent Sets-up Facebook Page / Applications • Agent Creates Email Promotion Campaigns • Agent Explains Reports • Agent Suggests Tweaks For Improvement