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By: Perez McDermott Nicholas Powell Neal McRae. The Trouble With Teamwork By: Patrick M. Lencioni. Vulnerability-Based Trust . Must establish trust (1) Comfortably and Quickly admit mistakes, weaknesses, failures, and needs (2) Recognize strengths of others Seems simple
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By: Perez McDermott Nicholas Powell Neal McRae The Trouble With TeamworkBy: Patrick M. Lencioni
Vulnerability-Based Trust • Must establish trust • (1) Comfortably and Quickly admit mistakes, weaknesses, failures, and needs • (2) Recognize strengths of others • Seems simple • But with accomplished, proud, talented staff members – it’s a challenge • Without, team will not/should not engage in unfiltered productive conflict
Let guard down • Risk loss of positional power • Admit frailties • Making it easier for others to follow suit • “No one was allowed to be smarter than him because he is CEO”
Leader MUST go first • Unnatural for most leaders • Taught Project strength and confidence • Evidence: • “I screwed up” • “I was wrong” • “I need help”
To Be or NOT To Be a Team • Can we keep our egos in check? • Are we capable of admitting mistakes, weaknesses, insufficient knowledge? • Can we speak up openly when we disagree? • Will we confront behavioral problems directly? • Can we put the success of team or organization over our own? • No? Then don’t declare yourselves a Team • Willingness is the key
Healthy Conflict • Fear of Conflict • See Conflict as a waste of time • Unresolved issues
Problems • Productive conflict • http://www.youtube.com/watch?v=9JhuOicPFZY
Unwavering Commitment • Group leaders must commit to decisions • Not always perfect information available • No natural consensus within group • Ability to commit is one of the most critical behaviors of a team • Can’t commit if they do not engage in productive unguarded conflict • Without conflict the leader can’t feel confident with the full benefit of the collective wisdom of the group
Team Cohesiveness • Teams that fail to disagree (argue) are teams that find themselves revisiting the same issues • Teams that seem dysfunctional can figure out and stick with a difficult decision • Commitment and conflict are not possible without trust • Also members concerned with protecting themselves from their peers will not be able to disagree or commit
The Trouble With Teamwork • Do Executives really believe in Teamwork? • Actually only a small priority of companies do. • 1 in 3 Fortune 500 declare it as a core value.
What is Teamwork • Strategic Choice • “What choice do I have? • Imagine an Executive saying, “teamwork really isn’t important here” • Preaching rather then Living • Empty Slogan • Confusing employees how to act in the best interest of the company
Collective Orientation to Results • Team Goal • Measuring Success • Tangible Outcomes • Problem • Individual or Departmental focused • Leaders • Zero Tolerance • Hard with highly motivated, strong willed individuals
Rewards of teamwork with highly motivated independently successful leaders is both rare and costly Dysfunctions-----Role of Leader Inattention to Results---Focus outcomes Avoidance of Accountability---Confront Diff. Iss. Lack of Commitment---Force clarity Fear of Conflict--- Demand debate Absence of Trust---Be Human