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Webmail Service Gibtelecom’s IP Services Network

Webmail Service Gibtelecom’s IP Services Network. Webmail Service Introduction .

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Webmail Service Gibtelecom’s IP Services Network

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  1. Webmail Service Gibtelecom’s IP Services Network

  2. Webmail ServiceIntroduction • Gibtelecom has been offering a Webmail service for approximately 10 years. The current webmail service, been a free offering, is widely used by our valued customers and additionally used as a diagnostic tool for NOC Tier 1 and Tier 2 agents. • The current webmail product is no longer supported by Sendmailand also the aesthetics of the product feels out of date. During team meetings, it has been mentioned that a project to replace webmail was needed, but no time frame was officially set. • My proposal is for Gibtelecom to launch a new webmail product by the 4th Quarter of 2011. 2

  3. Webmail ServiceCurrent Webmail Service Issues • Has limitations, e.g. cannot send more that 1 attachment. • No preview pane available to view messages. • Message deletion on some occasions fails • Colour scheme doesn’t match company’s website • Contacts in address book are not sorted. 3

  4. Webmail ServiceProposal Replacement Webmail Product • Product Name : (http://roundcube.net/) • Roundcubemailfirst stable release was announced in early 2008. Roundcube is a web-based IMAP email client which is written in PHP. • Product is designed to run on standard web servers, such as Apache, in conjunction with a relational database engine, such as MySQL. • The user interface is rendered in XHTML and CSS, which are fully customizable. 4

  5. Webmail ServiceAdvantages Of Roundcubemail (Company Perspective) • Product is free of charge • Open Source • Meets standard requirements with current servers, i.e. Red Hat 6 and MySQL • ISP Server Team knowledgeable on all products which are used by Roundcubemail (PHP, MySQL, CSS and Red Hat) + 5

  6. Webmail ServiceOverview Of Roundcubemail • Message preview pane • Mailbox quota displayed • GUI more user friendly • Personal settings available • Address book sorted by display name • Ability to attach more that 1 file. (Maximum allowed to be sent 25M) • Colour scheme more standard to current company’s website. 6

  7. Webmail ServiceProposal Timeline For Launch (4th Quarter 2011) • Migration of contacts from old to new Webmail • - Currently Been Undertaken, Should Be By Ready September 2011 • Staff training • - Arrange With NOC Manager • Customer documentation • - PDF Document To Be Included On Email. Might require assistance from Customer Services Manager and / or Sales And Marketing Manager • Customer notification • - Mass Email To Be Sent To All Customers • Internal notification 7

  8. Webmail ServiceProposed New Gibtelecom Webmail Service • Presently, there is a full functional version of this product, integrated with our mail server. Feel free to use the product and I would welcome your feedback on this product. • http://trialweb.gibtelecom.net • Thanking You In Anticipation • NikiNuñez 8

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