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Do you know the latest in innovation of Artificial intelligence in 2020? chatbots, AI customer services...
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10/26/2020 6 latest innovations in artificial intelligence in 2020 | by Kalyani Tangadpally | Oct, 2020 | Medium Open in app Kalyani Tangadpally About 6 latest innovations in artificial intelligence in 2020 Introduction to Artificial Intelligence Kalyani Tangadpally Just now · 8 min read Artificial Intelligence (AI) is undoubtedly the technical story of 2010, and the excitement does not seem to be starting a new decade. The last decade is the time when machines that can really be considered “intelligent” — capable of thinking like us, and learning — began to become a reality outside of science fiction. https://fugenx.medium.com/6-latest-innovations-in-artificial-intelligence-in-2020-f56848c745fe 1/12
10/26/2020 6 latest innovations in artificial intelligence in 2020 | by Kalyani Tangadpally | Oct, 2020 | Medium Image Source: mckinsey Although the prediction engine that could shape the course of AI in the next decade has not yet been built, we can be very sure about what will happen next year. The investigative, and expansive continent with investigators and debates about the most problematic societies in the world. Meanwhile, the incentives will be bigger only for those who are looking to introduce AI- based innovations into new fields of industry, fields of science and into our daily lives. What is the current most advanced AI https://fugenx.medium.com/6-latest-innovations-in-artificial-intelligence-in-2020-f56848c745fe 2/12
10/26/2020 6 latest innovations in artificial intelligence in 2020 | by Kalyani Tangadpally | Oct, 2020 | Medium Image source: Robots.ieee Sofia, AI. As a unique combination of science, engineering, and art, Sofia simultaneously portrays a man-made sci-fi character that describes the future of AI and robotics, and a platform for advanced robotics and AI research. The character of Sophia captures the ination of a global audience. She is the world’s first robotic citizen and the United Nations Development Program’s first robotics innovation ambassador. Do you Know? Sofia has traveled to 25 countries He met many celebrities, including Sophia Smith and Jimmy Fallon Hanson Robotics Sophia describes a human-crafted sci-fi character, where AI and robotics headlines In 2017, the Saudi Arabian government granted Sofia Honorary citizenship, a statement that completely shocked Hanson Robotics. Sofia was named the “Innovation Champion” in 2017 by the United Nations Development Program. The first non-human. Latest Technology in AI- AI-discovered molecules The universe of molecules that can turn life-saving drugs into drugs is mind-boggling: researchers estimate this number at around 1060. It offers more than all the molecules in the solar system, virtually unlimited chemical possibilities — only chemists can find valuable ones. https://fugenx.medium.com/6-latest-innovations-in-artificial-intelligence-in-2020-f56848c745fe 3/12
10/26/2020 6 latest innovations in artificial intelligence in 2020 | by Kalyani Tangadpally | Oct, 2020 | Medium Now machine-learning tools can explore large databases of existing molecules and their properties, using information to create new possibilities. Finding new drug candidates makes it faster and cheaper. In September, a team of researchers at the University of Hong Kong-based Insilico Medicine and the University of Toronto took a credible step toward showing that the strategy works by synthesizing several drug drugs discovered by AI algorithms. Source: technology review https://fugenx.medium.com/6-latest-innovations-in-artificial-intelligence-in-2020-f56848c745fe 4/12
10/26/2020 6 latest innovations in artificial intelligence in 2020 | by Kalyani Tangadpally | Oct, 2020 | Medium Using techniques such as in-depth practice and productive prototypes that allowed the computer to defeat the world champion in Go’s ancient game, the researchers identified 30,000 novel molecules with the desired characteristics. They selected six for synthesis and testing. One is particularly agile and has proven promising in animal tests. Chemists in drug discovery often dream of new molecules — this art is revered with years of experience and, among the best drug hunters, great insight. Now these scientists have a new tool to expand their .hall. #1. AI Customer Support and Assistance Better Call center support with AI. Keep in mind that AI is not here to replace customer support teams, but to make them more effective. AI can compile information quickly but is struggling to replace or reflect real human relationships. The use of AI for support teams helps to work more strategically and intelligently. Artificial Intelligence (AI) is fundamentally changing the way we work in different industries. Customer service has been part of those sectors for many years, where retail, finance, manufacturing, or law. In the coming years, experts hope that we will reach a point where it is impossible to tell the difference between a human and an AI agent. AI-based solutions such as FuGenX are becoming the norm for contact center management as businesses look to streamline operations. It allows supporting human beings through technology in a cost-effective manner that promotes the best customer experience. Increased investment in the sector from large tech companies such as Google, Microsoft, and Facebook has accelerated the customer service revolution. AI’s early applications in customer service have shown the potential to reduce costs, improve staff retention and loyalty, increase revenue, and increase customer https://fugenx.medium.com/6-latest-innovations-in-artificial-intelligence-in-2020-f56848c745fe 5/12
10/26/2020 6 latest innovations in artificial intelligence in 2020 | by Kalyani Tangadpally | Oct, 2020 | Medium satisfaction. Given all of those amazing benefits, it is almost inevitable that technology will be fully adopted across the industry. #2. Data Access Enabling Ubiquity Data makes Artificial Intelligence more versatile. Ubiquitous data access at recent Artificial Intelligence innovations this year. Reliable and accurate information can help businesses make AI-powered automated decision making. It has reduced operating costs, streamlined processes, and improved the research capabilities of many organizations. For example, autonomous car software developers can access a lot of driving data without driving vehicles. Soon, there will be a tremendous increase in the application of Artificial Intelligence in real-world simulations. As AI becomes more sophisticated, it becomes more costly, and vital data becomes more widely available. #3. Predictive Analytics Predictive Analytics powered by AI can take your existing data and unlock enormous value from it. AI-powered analytics can tell you what’s right and wrong on your website, which can lead to scores as potential customers, superficial insights into your competitors and what your target audience wants to buy and use. https://fugenx.medium.com/6-latest-innovations-in-artificial-intelligence-in-2020-f56848c745fe 6/12
10/26/2020 6 latest innovations in artificial intelligence in 2020 | by Kalyani Tangadpally | Oct, 2020 | Medium Image Source: FuGenX Use cases for AI in predictive analytics *Discover insights: Human analysts can do a good job of eliciting insights from analytics platforms. But they can’t do it consistently and level. However, AI is great at locating potters from large datasets. It also often identifies patterns that humans lose. These insights give marketers competitiveness. *Make predictions: AI-powered analytics systems that can analyze competitors online Work. Contains data on everything from product and price changes to staff advertising to content strategy. These systems predict which competitors will move you and your business. This kind of competitive intelligence is crucial for marketing companies trying to help their brands gain market share. *Unify your data: Some AI tools can integrate data from different first-party sources into channels in a single integrated customer view, so you have everything in one place. From there, these tools apply machine learning to this unified data, allowing anyone to become a customer and create more sophisticated core units. AI is also being used in call tracking and analytics to link call center sales to marketing activities. It involves the use of AI for everything from closing loops in channels’ attribution to dynamically routing calls between reps and teams. #4 Enhanced Customization Predictive personalization uses profiling and data analysis tools to tailor content in real- time to automatically optimize conversions. This allows for much more complex customization driven by machine learning algorithms. For example, a travel company could use customer data on previously booked flights and hotels, browsing history, and social media activity to predict locations that are likely https://fugenx.medium.com/6-latest-innovations-in-artificial-intelligence-in-2020-f56848c745fe 7/12
10/26/2020 6 latest innovations in artificial intelligence in 2020 | by Kalyani Tangadpally | Oct, 2020 | Medium to appeal to each individual and the types of activities in which they might. be interested (adventure activities, spas, family outings) and send personalized marketing messages based on this data. Image Source: marketing magazine This type of customization goes beyond even very specific “micro-segmentation” to achieve a unique offering optimized for each individual. The real-time power of AI also means that automated marketing messages can be tailored and activated in a way that has never been possible before. For example, geo location services now mean that in addition to knowing a customer’s demographics and where they live, you can also know exactly where they are at any time. This data can be used to trigger location and urgent marketing alerts, such as a one-day special when they are near a particular store. The future of AI in personalization This rapidly progressing field is being used for new and innovative applications all the time and we can only guess what the changing face of marketing will look like a few years from now. https://fugenx.medium.com/6-latest-innovations-in-artificial-intelligence-in-2020-f56848c745fe 8/12
10/26/2020 6 latest innovations in artificial intelligence in 2020 | by Kalyani Tangadpally | Oct, 2020 | Medium Some companies are already using artificial intelligence to drive custom product development, such as supplement company Nutrigene, which will ship you liquid vitamins tailored to your lifestyle and DNA. If Nutrigenics sounds a bit of a stretch, this type of customization also has applications in less technical products, like this bot that automatically generates product pages for phone cases (although in this example it is clear that the technology still needs some refinements). Algorithm-based design tools can also be used to personalize and personalize the user experience automatically, working with human designers to optimize a design and customize the UX, which not only makes it easier for each individual to use, but which is also more likely to convert. #5. Real-Time Marketing Activities Artificially intelligent systems operate continuously in the context of popular products and services such as Netflix, Amazon, and naturally Google. Over the past few years, AI has delved deeper into marketing, helping brands to improve every step of the way in customer travel. Also, the tools previously available to enterprise-level companies are affordable and available to medium and small-sized businesses. https://fugenx.medium.com/6-latest-innovations-in-artificial-intelligence-in-2020-f56848c745fe 9/12
10/26/2020 6 latest innovations in artificial intelligence in 2020 | by Kalyani Tangadpally | Oct, 2020 | Medium Image source: Reliable counter Here the eight ways to influence AI to beat (or at least compete) your content marketing competition. i) AI-enhanced PPC Ad ii) Highly personalized website experience and good CRO iii) AI-powered content creation iv) Content-creation chat bots v) Intelligent email content curation vi) Churn Prediction and Smart Customer Engagement vii) AI-powered customer insights viii) Automated Image Recognition #6. AI-Powered Chat bots A chatbot is a specialized computer program that uses Artificial Intelligence (AI) to communicate with people via audio or text input. Programmers created chatbots to realistically simulate how humans speak as conversation partners. Many companies are using chatbots to communicate with their customers and market their products. https://fugenx.medium.com/6-latest-innovations-in-artificial-intelligence-in-2020-f56848c745fe 10/12
10/26/2020 6 latest innovations in artificial intelligence in 2020 | by Kalyani Tangadpally | Oct, 2020 | Medium Variety of AI chatbot platforms are available to help develop brands suitable chatbots to attract and retain customers. These AI chatbot platforms generally have tools to help you develop and customize chatbots that are appropriate for your customer base. chatbots guide customers through the marketing funnel, engage them after sales while adding personality to the company brand, AI chatbots add new value to brand content marketing. These chatbots create a more personalized experience for customers by tailoring companies ‘responses to customers’ questions and interests, which helps maintain reputation. They are also cheap and can work around the clock without the need for human intervention. According to Research, by 2025 the global chatbot economy will total 25 1.25 billion. In a 2016 survey by Oracle, 80% of business decision-makers said they had already used chatbots or planned to use them by 2020. Chatbots lists more than 1,350 chatbots and virtual agents in use worldwide. Many big brands have created fascinating bots with our customers and their target population. Most people already know or use chatbots, such as Siri, Alexa, Cortana, and Google Assistant. Know more https://fugenx.medium.com/6-latest-innovations-in-artificial-intelligence-in-2020-f56848c745fe 11/12
10/26/2020 6 latest innovations in artificial intelligence in 2020 | by Kalyani Tangadpally | Oct, 2020 | Medium Artificial Intelligence AI Trends In Ai Innovation In Ai Technology About Help Legal Get the Medium app https://fugenx.medium.com/6-latest-innovations-in-artificial-intelligence-in-2020-f56848c745fe 12/12