Back to School Tips and Tools

1. Back to School Tips and Tools Best Practices, Ideas, Tips and Tools for Learning and Development Professionals presented by Greater Boston ASTD Members

2. Sharing the best stuff we’ve collected from industry thought leaders, conference speakers and experts in 2013 Opening Presenters: Tom Martin Patrice Lyon-Hollinger Nancy Giard (Intermission for Networking) Keynote: Mark Simon

3. My Friend SAM • Presented by Tom Martin • A conversation on creating training • Synopsis of ideas from a book by Michael Allen

4. Your Take-Away from This Conversation • Introduction (or re-acquaintance) to a training design approach • Another tool in your kit

5. Our Conversation • How many of you consider yourself: • A trainer? • An ID? • A facilitator? • How many of you create training material?

6. What techniques do you use to create training material? • ADDIE

7. What techniques do you use to create training material? • Dick and Carey

8. What techniques do you use to create training material? • SAM Successive Approximation Model

9. SAM is based on Agile • Agile is a software development process • http://www.agilealliance.org • Agile has a manifesto • Four values and twelve principles • One of its principles is to satisfy customers via early and continuous delivery of valuable software • The relevancy to training is rapid delivery • Rapid sounds great, but how?

10. Rapid = short iterations • Development cycles are broken into two-week sprints • Daily meetings are held • They are called scrums • They last 15 minutes • You “stand and deliver” • What did you do yesterday • What will you do today? • What impediments do you face?

11. Two weeks? • The point of sprints is to develop something quickly and put it into the customers hands • You’re looking for feedback • By delivering quickly you learn how close you are • It keeps you focused • I find greater accountability

12. Summary of Your Introduction to my Friend SAM • What did you learn? • SAM is a rapid design model • There are two-week sprints • There are daily scrums • The point is to deliver material rapidly • SAM is another tool in your kit

13. Our Brains – Patrice Hollinger • www.DrTerraCaudill.com • www.neuro-link.org

14. David Kelly's – “Curation Beyond the Buzz Word” • Presented by Nancy Giard • Overheard at ICE 2013, Dallas TX • Link to Session info & a wealth of Resources LnDDave@gmail.com Twitter.com/Endive http://davidkelly.me Performance consultant focused on social learning

15. David Kelly's – “Curation Beyond the Buzz Word” • What is curation? • What do you think it is? • Good curation includes feedback (user ratings) and analytics (behind the scenes selection of content and methods) • Can machines curate? • David says it requires humans • Who curates? David’s mom does. Do you? • Five primary types of curation 1. Aggregation 2. Filtering 3. Elevation 4. Mash Ups & Sharing 5. Timeline • “You filter for yourself, you curate on someone else’s behalf”

16. David Kelly's – “Curation Beyond the Buzz Word” • “You need to become part of, and not just listen as a member of these professional networks you participate in” • Why curation for learning? • It’s not instinctual for trainers, it’s a new skillset • Curation provides focus to the “fire hose” of internet information sprayed at learners • Curation leverages content • Curation adds value • How to curate? • Listen – conversations, social media, RSS, emails, data, newsletters, blogs, discovery, explore • Analyze – ideas, insights, context, culture, thoughts, comments, style • Share – links, timely, photos, questions, videos, articles, attribute your sources, filter • Closing Words • Do you have to be an expert to curate? Yes! • ScoopIt App

17. Dan Steer's “How to improve formal learning with Social Media” • Presented by Nancy Giard • Overheard at ICE 2013, Dallas TX • Link to resources About Dan Steer Trainer, L&D consultant, speaker and learning professional http://dansteer.wordpress.com/author/dansteer

18. Dan Steer's “How to improve formal learning with Social Media” • “Do in the classroom only what can’t be done outside of the classroom” • Don’t use social media if you don’t know all of the following • Social Objectives (what are we doing?) • Examples: share best practices, work across geographies, build relationships, reduce costs. • Know your “MED” (Minimal Effective Dose) • The smallest amount of the right stuff to get the desired outcome • Know your audience/customer

19. Dan Steer's “How to improve formal learning with Social Media” • Before Training – Using Social Media • For an upcoming class, Dan Steer did a video introduction of himself and sent to participants prior to them coming. The video included: • Quick review of course outline • Talked about his background • Gave an assignment to complete a survey monkey questionnaire with only 3 questions: • What’s your favorite book or movie? • What’s something interesting about you? • What are your expectations for this training?

20. Dan Steer's “How to improve formal learning with Social Media” • During Training • He started class by printing survey monkey answers. The facts get put onto separate sheets and a “cowboy roundup icebreaker” gets those back to their owners • Meanwhile, Dan puts expectations they reported onto flipchart paper and opens class with “here are your expectations” • Tools for collaborating during training • www.padlet.com “we give you a blank wall. You put anything you want on it, anywhere. Simple yet powerful” • www.Pearltrees.com (started in France) • www.Polldaddy.com

21. Dan Steer's “How to improve formal learning with Social Media” “You can require social media by putting it in people’s performance objectives, but that’s a little over-controlling”, Dan joked. • Overcoming Challenges • How do you manage resistance? • Identify Pioneers, start with them, don’t worry about late adopters and reluctant until later • Start with exiting tools • Go slowly • Give positive feedback

22. John McDermott’s "Getting and Keeping Attention: Lessons Learned from Marketers and Storytellers" • Presented by Nancy Giard • Overheard at ICE 2013, Dallas TX • Link to resources About John McDermott CPLP, results-focused learning & performance coach, mentor and speaker http://johnmcdermott.com

23. John McDermott’s "Getting and Keeping Attention: Lessons Learned from Marketers and Storytellers" • Are “trainers” like “marketers” ? More than ever before! • John used to do software training, he’d show them something cool in Word. They’d forget. Why? • Because he taught the FEATURE and didn’t focus on the BENEFITS “Marketing starts with selling the benefits. People need to know what to do with what we teach them”

24. John McDermott’s "Getting and Keeping Attention: Lessons Learned from Marketers and Storytellers" • Do eLearning Trailers for your trainings to market them • When you browse your LMS, what titles interest you? • Good Headlines • Are Specific: 7 Habits” vs “A Few Habits” • Create suspense: it lets people know what’s ahead Sample Titles to get you thinking: • For negotiation training: The Bold Ones Win • For business writing: Get Your Message Across • For computer networking/social media: Connect With Everyone, Anyone, or Just Who You Want • For public speaking: Big Audience, Zero Puking “All of marketing and all of training is to get people to make a change. Buy this instead of that, do it this way instead of that way.”

25. ASTD National - Resources • ASTD Connect (virtual networking) • T&D Magazine • Access to Career Center & Job Bank • Training Literature Database (20,000+ articles) • “The Buzz” Weekly email newsletter • WLP Scorecard (real-time benchmarking) • Annual State of Industry Report • Webcasts • ExecuBooks – free subscription & access to use

26. ASTD Local (GBASTD)- Resources • Professional Networking • Monthly Dinner Programs for $10 featuring • Tech Talk in depth showcase • Long Networking Break • National & Local Keynote Speakers • Discounted Bundled National ASTD Membership • Members only access on massastd.org • Members only LinkedIn Group • Volunteer locally to get more involved in your profession

27. Networking Break, then Keynote with Mark Simon • Visit www.massastd.org for a copy of this presentation and to continue learning and networking!