The Cloud and Higher Education

1. The Cloud and Higher Education Bob Gill

2. Moving Beyond Simply Turbo charging Through “Digitalization” • Not simply “the same, but faster or more efficiently”: • Analog leaders are executives who apply IT to create online versions of current institutional "business" models. • Digital leaders are technology-savvy executives who create new value and funding using digital technology to build new digital institutional "business" models that transform value, funding and performance Managing first-order effects Striving for second- and third-order effects

3. Sustaining / Digitizing vs. Disruption / Digitalization In Higher Education 2

4. IT Market Clock For Higher Education 3

5. expectations time Peak of Inflated Expectations Trough of Disillusionment Plateau of Productivity Technology Trigger Slope of Enlightenment Plateau will be reached in: obsolete before plateau less than 2 years 2 to 5 years 5 to 10 years more than 10 years IT Hype Cycle For Education Adaptive Learning Digital Preservation of Research Data BYOD Strategy Social Software Standards COBIT Gamification User-Centric IAM Learning Stack MOOC Mobile-Learning Low-Range/Midrange Handsets Student Enrollment CRM Wireless aaS Web-Based Office Productivity Suites Organization-Centric IAM Cloud HPC/CaaS Mashups Open-Source Middleware Suites Open-Source SIS Social Media in Education EA Frameworks Big Data Open-Source Financials E-Portfolios Social Learning Platform for Education Service-Oriented Architecture SIS International Data Interoperability Standards Mobile-Learning Smartphones 802.11n Self-Publishing Open-Source Portals Affective Computing ITIL Game Consoles as Media Hubs BPO Intellectual Property Rights and Royalties Management Software Campus App Store Unified Communications and Collaboration E-Textbook IT Infrastructure Utility Quantum Computing Enterprise Architecture Media Tablets Cloud Email for Staff and Faculty Emergency/Mass Notification Services SaaS Administration Applications Student Retention CRM Hosted Virtual Desktops Virtual Environments/Virtual Worlds As of July 2012 Open-Source Learning Repositories Lecture Capture and Retrieval Tools 4

6. The Cloud Deployment Conundrum Public Cloud • While networked virtualization has paved the way for private cloud, many business users and consumers have bypassed IT and proceeded directly to public cloud resources IT Distributed Virtualization Private Cloud Server Virtualization • Capital expense elimination • Increased flexibility (up and down) • Innovative application services • Consolidation • Capital expense • Flexibility and speed • Operational expense, automation • Less downtime • Self-serve agility • Standardization • IT as a business • Usage metering

7. vCloud How Can IT Remain Strategic? By Facilitating the Selection and Adoption of Internal and Externally-sourced Cloud Resources Cloud has a significant impact on every aspect of IT and how users access applications, information, and business services BPaaS Film Forecaster SaaS Providers are developing offerings across multiple segments, making market segments increasingly interconnected PaaS Business Proc. Serv. Information Services CloudService Broker (CSB)* Application Services Mgmt. and Security Cloud Brokerage IaaS App. Infrastructure Services System Infrastructure Services Cloud Enablement

8. Which _aaS Model Is Most Attractive? It Depends on Who You Are RoW Viewpoint Enterprise IT Viewpoint BPaaS BPaaS SaaS The rest of the world sees the cloud as a consumer service platform Enterprise IT sees the cloud as an extension of its technology strategy Platform as a Service Public Cloud SaaS Public Cloud Private Cloud Infrastructure as a Service Platform as a Service Private Cloud Infrastructure as a Service

9. Public Cloud • No capital cost • Total usage flexibility • Low barrier to entry Why Are Hybrid Clouds the Inevitable Future? Hybrid Cloud Private Cloud • Blend of capital and operational cost • Control • Economics • Architectural flexibility • Self-service • Service standardization • IT as a business • Usage-based metering

10. Stage 1: Server Virtualization Stage 2: Distributed Virtualization Stage 3: Private Cloud Stage 4: Public Cloud • Consolidation • Capital expense • Flexibility and speed • Operational expense, automation • Less downtime • Self-serve agility • Standardization • IT as a business • Usage metering • Capital expense elimination • Increased flexibility (up and down) Hybrid Cloud Adoption May Progress From the Inside Out … Stage 5: Hybrid Cloud • Cost for steady-state loads • Flexibility for peak loads

11. … Or From the Outside In Stage 2: In-house data center, colocation, managed services, and so on. • Stage 1: • Public • IaaS Business Seeks to leverage existing IT assets! Inter- connection

12. Public Cloud Is Not ALWAYS the Most Cost-effective Option Public IaaS Capacity Meets Demand Opportunity Cost Or Opportunity Lost! Monthly Cost Private IaaS Wasted CapEx Cost is Capped but so is the Capacity! Work Being Done

13. Economics May Favor Private Cloud For Inelastic Predictable Loads, So … "Buy the Base, Rent the Spike …" Intermittent Peaks Don't Warrant Overbuilding Economics Favor Fixed Capacity … Which Favors a Hybrid Model!

14. Will You Be Able to Leverage the Expanding Choices in the Education Ecosystem? Does your organization have a documented IT sourcing strategy? Don't know 7% Yes 22% No 71% N = 119 Base: Organization currently uses internal IT sourcing

15. Recommendations: Delivering on The Institutional Mission • How do you strategize when your competition goes from analog to digital? • Acquire a language for change that enables you to communicate the value of IT • Through visualizing the impact of Digitalizationand Disruptive Innovation on the education ecosystem in general and your institutional business model in particular. • How do you execute when every commitment ties down resources? • Build Flexibility For The Future • Through a sourcing strategy based on leveraging your Service catalogue and the Exostructure Digitalization Disruptive Innovation Exostructure Services

16. Recommended Gartner Research • The Expanding Education Ecosystem: A World of ChoiceJan-MartinLowendahl, Bill Rust (G001931515) • Digitalizing the Business Mark P. McDonald Andy Rowsell-Jones (G00233511) • Predicts 2012: Technology Fuels Education on the Move Bill Rust and others (G00227430) • Agenda for Higher Education, 2012 Jan-Martin Lowendahl, others (G00228835) • Cool Vendors in Education, 2012 Jan-Martin Lowendahl, others (G00232015) • Higher Education Sourcing Survey, 2012: Increasing Interest in OSS and CloudJan-Martin Lowendahl (G00233976) For more information, stop by Gartner Solution Central or email us at solutioncentral@gartner.com.