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Technical Writing Made Simple. Raj Neogy Argien Consulting www.argien.com. Agenda. Capturing Data Different Learning Styles Explain what you are going to do/say Design & Layout Examples Tools Social Media Q & A. Capturing Data. Photo – cell phone Video – cell phone
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Technical Writing Made Simple Raj Neogy Argien Consulting www.argien.com
Agenda • Capturing Data • Different Learning Styles • Explain what you are going to do/say • Design & Layout • Examples • Tools • Social Media • Q & A
Capturing Data • Photo – cell phone • Video – cell phone • Sounds bite (mp3, mp4, etc) - Camtasia • Image / graphic • Chart • Small group / group activities • Testing - surveys, forms, opinions, feedback
Explain what you are going to do/say • Tell them briefly what you’re going to do • About a paragraph or two • Tell them the URL • How to login / create password • Use step-by-step patterning • Hold their hand • Include as many non-text items as possible • Show screen capture with an arrow
Design & Layout • Table of contents • Page numbers • Headers • Label graphics/diagram • Consistent • Large enough font • Leave space for note-taking (if document)
Examples • Document • Video • Wiki: A Web site developed collaboratively by a community of users, allowing any user to add and edit content
Tools • Camtasia • Audio & Video / captures your screen • Free trial (mac & pc) • Snagit • Screen grabs • Free trial
Social Media • Facebook – Fan Page • Show them how to post • 1 post a week is digestible • YouTube • 10 minute limit • User Channel • Justin.tv – live streaming • Linkedin - company page • Followers • Post slideshows, papers, links to articles