Public Safety Programs

1. Public Safety Programs Current and Future

2. Supporting the Mission “SEARCH is dedicated to improving the quality of justice and public safety through the use, management and exchange of information; application of new technologies; and responsible law and policy, while safeguarding security and privacy.”

3. Supporting the Mission SEARCH Public Safety Programs support the organization’s mission by preparing organizations and individuals to apply information technology in improving the quality of justice and public safety. Through training, publications, and direct technical assistance, technology and project managers are better prepared to support justice and public safety decisionmakers with accurate, timely information.

4. Supporting the Mission SEARCH Public Safety Programs support the organization’s mission by preparing organizations and individuals to apply information technology in improving the quality of justice and public safety. Through training, publications, and direct technical assistance, technology and project managers are better prepared to support justice and public safety decisionmakers with accurate, timely information.

5. Exercising the Beliefs • “Justice and public safety practitioners and policymakers at all levels and in all segments of the public safety enterprise with appropriate access rights should have timely access to complete, accurate, secure and good quality information. • “Justice and public safety information systems should incorporate nationwide, agreed-upon standards for information sharing. • “An enterprise approach to information sharing is essential to achieving the greatest success possible.”

6. Exercising the Beliefs • “Education, training and technical assistance are critical to the successful deployment of technology for justice and public safety purposes. • “To have a national impact, leadership must be provided by SEARCH and through collaborative efforts with other groups, including Federal, State, tribal and local agencies, associations and affiliated organizations. • “Adaptation to change is a prerequisite for the long term success of SEARCH.”

7. Program Goals • Prepare individuals and teams to manage information technology over its lifecycle through quality, timely, and useful training • Provide policy makers and practitioners with informative, practical publications for use in understanding, implementing, and managing technology • Serve agencies with their information technology initiatives and projects directly through in-house and on-site assistance efforts

8. Public Safety Programs SEARCH’s Technical Assistance Program improves public safety by: • Helping state, local and tribal justice and public safety agencies successfully implement technology solutions to important business problems • By providing assistance through products and services in the areas of integrated justice, interoperability, and systems and technology procurement and implementation

9. Public Safety Programs Technical Assistance methods: • Conferences, workshops, summits, and other facilitated training opportunities • Publications, including issue briefs, white papers, and guides offering in-depth analysis of technology issues and specific management recommendations • Onsite and in-house technical assistance on using best practices in technology project governance, planning and project management Training Publications TA

10. Public Safety Programs • Training Programs • Technology management training conferences • Critical success factors in technology projects • Advanced topic workshops • Moving to the next level on key topics • Summits • Bringing together key practitioners and subject matter experts to share lessons learned and build a knowledge base for future projects Training Publications TA

11. Public Safety Programs • COPS Interoperability Workshops - 2005 • Denver: April 11-12 • Columbus: June 1-2 • Charlotte: July 11-12 • Open to 2003 and 2004 ICTP grantees • 50 attendees, representing 20 agencies • 9 presenters Training Publications TA

12. Public Safety Programs • COPS Technology Conferences - 2005 • Charlotte: October 18-20 • San Diego: November 29 – December 1 • Open to 2005 COPS technology earmark grant agencies • 217 attendees, representing 141 agencies • 8 presenters at each Training Publications TA

13. Public Safety Programs • COPS Interoperability Conference - 2005 • Phoenix: November 15-17 • Open to 2005 COPS Interoperable Communications Technology Program (ICTP) grantees • 108 attendees • 23 presenters Training Publications TA

14. Public Safety Programs • DHS Interoperable Communications Technical Assistance Program Workshops - 2005 • Denver: April 13 • Columbus: June 3 • Charlotte: July 13 • Provided guidance on Tactical Interoperable Communications Plans • ~300 attendees Training Publications TA

15. Public Safety Programs • Training – 2006 • COPS ICTP Workshops • Potential training venue for new grantees • National Interoperability Summit • COPS Technology Conferences (2) • Potential • National Incident Management System (NIMS) Communications Unit Leader Training • Comm Unit Leader Summit Training Publications TA

16. Public Safety Programs • Publications - 2005 • The Law Enforcement Tech Guide is used throughout training programs and technical assistance projects • Companion guides include small and rural agencies and a large guide on interagency communications projects • DHS Interoperable Communications Technical Assistance Program (ICTAP) • White paper on communications in the Incident Command System Training Publications TA

17. Public Safety Programs • Publications - 2006 • COPS Interoperable Communications Technology Program (ICTP) • Issue Briefs (6) • Interactive Training DVD • Interoperability Portal • National Interoperability Summit Findings • Potential • National Incident Management System (NIMS) Incident Command System (ICS) Communications Unit Leader standard of training and curriculum Training Publications TA

18. Public Safety Programs Training Publications TA

19. Public Safety Programs • Technical Assistance Programs • COPS Technology Program • Projects of many types across 2003-2005 grantees (~950 grants) • COPS Interoperable Communications Technology Program (ICTP) • Interagency comm projects across 2003-2005 grantees (63 grants) • DHS Interoperable Communications Technical Assistance Program (ICTAP) • All DHS grantees are eligible; most assistance is going to tactical planning to meet FY05 requirements • BJA TA • For other projects Training Publications TA

20. Public Safety Programs Training Publications TA

21. Public Safety Programs Technical Assistance Products Training Publications TA

22. Public Safety Programs Tactical Interoperable Communications Plan Training Publications TA

23. Changing Business Needs • Communications Interoperability • Challenges • Solutions • Performance Measures

24. Interoperability – Challenges National Task Force on Interoperability • Incompatible and Aging Communications Equipment • Limited and Fragmented Funding • Limited and Fragmented Planning • Lack of Coordination and Cooperation • Limited and Fragmented Radio Spectrum

25. Interoperability – Challenges NTFI • Incompatible and Aging Communications Equipment NLETC (1998) – Direct correlation between system age and effectiveness. Local LE systems averaged 9 years, state 15 years. Fire and EMS systems averaging 10 years.

26. Interoperability – Challenges NTFI • Limited and Fragmented Funding In 1998, state and local radio equipment was estimated to be worth $18.3B. In 2005, total system costs are estimated to be over $60B

27. Interoperability – Challenges NTFI • Lack of Coordination and Cooperation Needed changes were noted: • Patterns of isolated spending • Increased sharing of management and control Systems and parts of systems can be shared

28. Interoperability – Challenges NTFI • Limited and Fragmented Planning Technical planning has often been faulted …. … but operational planning is the key

29. Interoperability – Challenges NTFI • Limited and Fragmented Radio Spectrum

30. Interoperability – Challenges

31. Interoperability – Challenges McKinsey Report … [T]o be fully prepared to face the threats posed by terrorism and other major incidents, the city or state governments must establish a much broader, detailed and more formalized inter-agency planning and coordination process. … The process would include: Establishment of common command and control structures and terminology, and agreement on the roles and responsibilities of each agency for managing the response to any incident. Deployment of interoperable communications infrastructures and protocols to improve response coordination and exchange of information. Implementation of joint training exercises to ensure that agencies can and will cooperate effectively during incidents, e.g., by operating under a unified command and control structure. “Increasing FDNY’s Preparedness,” McKinsey & Company August 19, 2002, Executive Summary, p 21.

32. Interoperability – Challenges 9/11 Commission Report Command and Control within First Responder Agencies “For a unified incident management system to succeed, each participant must have command and control of its own units and adequate internal communications.”

33. Interoperability – Challenges Operability – Job #1 In terms of sheer volume, communications demands across all types of public safety response stack up like this: #1 Internal communications within individual local agencies #2 Interagency communications between like agencies from adjoining jurisdictions, such as between city police and county sheriff or between neighboring fire companies #3 Interagency communications between different types of responders, such as police and fire, in the same jurisdiction #4 Interagency communications between different types of responders in neighboring or distant jurisdictions

34. Interoperability – Solutions

35. Interoperability – Solutions Homeland Security Presidential Directive 8 (HSPD-8) • Issued December 17, 2003 • Required development of a national preparedness goal, to include: • Readiness metrics • Closely coordinated interagency grant process for first responder preparedness assistance • Preparedness assistance predicated on adoption of Statewide comprehensive all-hazards strategies

36. Interoperability – Solutions Interim National Preparedness Goal • Released March 31, 2005 • Establishes • Readiness targets • Priorities • Metrics • Three of Seven National Priorities relevant here: • Implementation of NIMS • Strengthening of information-sharing and collaboration capabilities • Strengthening communications interoperability

37. Interoperability – Solutions National Preparedness Goal Capabilities-Based Planning • National Planning Scenarios • Universal Task List • Target Capabilities List

38. Interoperability – Solutions Capabilities-Based Planning Scenarios The National Planning Scenarios highlight the scope, magnitude, and complexity of plausible catastrophic terrorist attacks, major disasters, and other emergencies Tasks The Universal Task List (UTL) provides a menu of tasks from all sources that may be performed in major events such as those illustrated by the National Planning Scenarios Capabilities The Target Capabilities List (TCL) provides guidance on specific capabilities and levels of capability that Federal, State, local, and tribal entities will be expected to develop and maintain One of the Target Capabilities common to all others is Interoperable Communications

39. Interoperability – Performance GAO Congressional Testimony “When the interoperability problem has been sufficiently defined and bounded, the next challenge will be to develop national interoperability performance goals and technical standards that balance consistency with the need for flexibility in adapting them to state and regional needs and circumstances.” U.S. General Accounting Office, Homeland Security: Challenges in Achieving Interoperable Communications for First Responders, GAO 04-231T (Washington, D.C.: Nov. 6, 2003)

40. Interoperability – Performance Target Capabilities – Performance Measures • A multi-agency and multi- jurisdictional governance structure is in place to improve communications interoperability planning and coordination. • Participating entities in the governance structure have developed and will update interoperability communications plans as needed. • Formal agreements exist among jurisdictions and disciplines. • Governance committees have developed a plan to acquire and influence sustained interoperability and systems maintenance funding. • A regional set of communications Standard Operating Procedures (SOPs) that conform to NIMS are in place and implemented and include operational and technical elements. • Command and control policies are in place to achieve interoperability as necessary.

41. Interoperability – Performance Target Capabilities – Performance Measures • Interoperability policies and procedures are in place to allow information sharing between levels of government and federal installations involved in the incident as necessary. • Individual agencies across the jurisdictions have operable communications systems in place. • Appropriate levels of redundant communication systems are available. • All personnel are trained to operate communications systems according to their role at an incident. • Plans, procedures, and use of interoperable communications equipment have been exercised. • Interoperability systems are used in pertinent everyday activities as well as emergency incidents to ensure users are familiar with the system and routinely work in concert with one another.

42. Interoperability – Performance Target Capabilities – Performance Measures • An assessment of standard communication capabilities for the PSAPs/Public Safety Communication Centers, and Emergency Operations Centers (EOC), has been completed to ensure an appropriate continuity of operations plan (COOP) is in place for public safety and service agencies’ communications. • A common operating picture (COP) for real time sharing of information with all the participating entities can be established as required.

43. The Future? • Funding shifts • Standardization • Performance management • ???