Cloud Computing 101- Part 2

1. Cloud Computing 101- Part 2

2. Agenda • Traditional environment • Server • Desktop • Virtualization and Cloud Computing • What is Virtualization and Cloud Computing? • Virtualizing Servers • Virtualizing Desktops • How to get Started? • Top 5 Qualifying Questions • How to use the Qualification Guide • Evolve IP Partner Knowledge Base

3. Traditional Computing Environment

4. What’s in the data room? Businesses maintain groups of servers on-site to fulfill various business needs including: • Network Servers / Domain Controllers • File Storage • Application Servers (CRM, ERP, Databases, Billing) • Web Servers (Hosting of web sites and applications) These servers consume the same resources that any on-site IT resource consumes: • Space, Power, Cooling, Administrative time, Maintenance Fees, Capex

5. What’s missing from the data room? These on-site servers generally need, but do not always get: • Fire Suppression • Backup Power • Failover / Redundant equipment • Monitoring • 24x7 support

6. Traditional Server Environments Today’s server hardware is designed to run a single operating system. Today’s operating systems (Windows, Linux) are generally designed to have complete control over the hardware on which they run. Most server applications are designed to run discretely on an individual server This leaves most machines vastly underutilized as they are generally utilized for a specific application or purpose like: • A File Server • A Web Server • A Mail Server

7. Server Virtualization Pictorial Virtual Machine:ONE server, Multiple Applications Typical Model: One Server, One O/S, One Application

8. Traditional Desktop Environments Each employee uses a desktop or laptop that IT must maintain. Ability to run software is based on the equipment on which it is installed. Local disk stores OS, applications and data. Upgrades and software are deployed on a one to one basis.

9. The problem with Desktop Environments Mobility equals risk • Remote generally means you can’t secure, maintain and upgrade the desktop cleanly Resource requirements increase with time • The more you need to do, the more powerful a device you need. • Often times a device it too slow before it fails Single Point of Failure • One user’s productivity is generally tied to one device Expensive • 70% of the Total Cost of Ownership of a desktop is spent in desk side support. Management Nightmare • Hard Drives, Memory, Processor, Networking Cards, Mother boards are dedicated PER device and regularly fail

10. Virtualization and Cloud Computing

11. What is Virtualization? Virtualization lets you run multiple “virtual machines” on a single physical machine, sharing the resources of that single computer across the virtual servers. Virtualizing your IT infrastructure lets you reduce IT costs while increasing the efficiency, utilization, and flexibility of your existing assets. Virtual Machine:ONE server, Multiple Applications Typical Model: One Server, One Application

12. What is Cloud Computing? • Cloud computing is a style of computing in which scalable and often virtualized resources are provided as-a-service over the Internet. • The term cloud is used as a metaphor for the Internet, based on how the Internet is depicted in computer network diagrams.

13. What makes something a “Cloud” service? • The Yankee Group defines Cloud Computing as follows: • Scalable • The cloud service has the ability to add or remove resources on demand. • Virtualized • Cloud is always Virtualized but Virtualized is not always Cloud. • Internet-powered • The service is delivered over IP and is accessible via the Internet or a private IP connection. • 4. Multi-tenant capable • The resources (e.g., network, storage, and computing power) can be shared among multiple enterprise clients, thereby lowering overall expense. • 5. Service-level Assured • The cloud service provider ensures a specific guaranteed server uptime, server reboot, network performance, security control and response time • 6. Usage Priced • There is no up-front cost to the user. The cloud service provider assumes all capital costs. Services are billed on a subscription basis per user, per month

14. Virtualizing Servers

15. Server Virtualization Pictorial Virtual Machine:ONE server, Multiple Applications Typical Model: One Server, One Application Virtual Infrastructure: Multiple Servers, Multiple and REDUNDANT Applications

16. High-Level Benefits of Cloud Computing • Lower Total Cost of Ownership (TCO) • Reduced hardware footprint • Improved performance and reliability • Built-in Disaster Recovery / Business Continuity • Lower hardware and software maintenance • Instant software updates, accessibility • Pay only for what is used • Agile; make changes on demand • Its easy being GREEN; energy efficient

17. Virtualizing Desktops

18. Desktop Virtualization Pictorial Typical Desktop: One Desktop, One OS, One Employee Virtual Desktop: Access to a single desktop, from any device

19. Desktop Virtualization Pictorial AND . . .

20. How does Virtual Desktop Work? Client Manages Evolve IP Delivers Active Directory, Users, Permissions, And policies Virtual Desktop Pools & Licensing Stable & Secure Virtual Infrastructure Endpoints and Devices Consumable Resources (CPU, RAM, Disk) Network

21. Top Reasons to Consider Desktop Virtualization Economics – Reduce the total cost of desktop ownership by almost 70% through remote troubleshooting, ease of deployment, and extended life of older equipment. Productivity – Users can gain access to their desktop from any location on any device, while administrators can support and deploy from a centralized location. Scalability – Meet new requirements by adding additional resources to the “virtual” PC rather than upgrading equipment Performance – Immediately rectify PC problems by remotely restarting, or reimaging the desktop saving IT time and putting employees back to work immediately. Security – Provide external users with secure access to company apps and data. Enforce end-to-end security, consistently, across all users, regardless of device.

22. Getting Started: Identifying and Qualifying Cloud Opportunity

23. Evolve IP Partner Knowledge Base support.evolveip.net – contact Lindsey Hoagland for access- lhoagland@evolveip.net

24. F.L.O.A.T. Qualification guide

25. Top Qualifying Questions • HELP IDENTIFY THE RIGHT TIME TO ENGAGE A PROSPECT OR CUSTOMER • Describe your goals for Cloud - sourcing and what do you expect to get out of this strategy? • 2. Are there any physical facility adds, moves, or changes in the next 24 months? • 3. Have you had any issues with the following that impacted the availability of your IT services: • - Power • - HVAC • - Network • Hardware Failures • 4. How do you currently support your Desktop/Laptop users? Help Desk, Outsourced IT, IT On Staff? • 5. Are there any IT projects planned, or projects that you have not been able to begin due to time/resources/funding? • 6. Do you have a desktop refresh plan, and how old are your current desktops? • 7. Do you have a server refresh plan, and how old are your current servers?

26. Thank You