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ORGANIZATIONAL CUMMUNICATION

Sumbodo Prabowo. ORGANIZATIONAL CUMMUNICATION. Komunikasi adalah ….

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ORGANIZATIONAL CUMMUNICATION

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  1. SumbodoPrabowo ORGANIZATIONAL CUMMUNICATION

  2. Komunikasiadalah … • 1.Transmission of energy change from one place to another as in the nervous system or transmission of sound waves, sebuahperpindahanenergidarisatutempatketempat lain dalamsistemsyarafatautranmisigelombangsuara. • 2.Transmission or reception of signals or messages by organism, tranmisiataupenerimaansimbolataupesan yang dilakukanolehmakhlukhidup. • 3.Transmitted massages

  3. 4.The process whereby system influences another system through regulation of transmitted signals , prosesdimanasatusistemmempengaruhisistem yang lain melaluiperpindahansimbolatautanda. • 5.The influence of one personal region on another whereby a change in one results in correspondent change in other region – pengaruhseseorangkepada yang lain yang membawaperubahanakibatpengaruhtersebut.

  4. Communication process • Sender receiver massage feedback

  5. Fungsi komunikasi Scott & Mitchelmenyatakanbeberapafungsikomunikasi : • 1.Control – komunikatormengendalikanperilakukomunikan • 2.Information – dalamkomunikasiterjadiperalihaninformasi • 3.Motivation – komunikatordapatmemotivasikomunikandemikiansebaliknya • 4.Emotive – sebagaisaranamengekspresikanemosi

  6. Perankomunikasidalamtugas manager • Penelitianpada 178 manager (Luthans, Hodggets, A.Rosenkrantz, 1988) • 44% komunikasirutin • 26% human resources management. • 19% traditional management • 11% networking

  7. Fayol’s Contribution Gangplank concept

  8. Barnard’s contribution • Jalurkomnikasiorganisasijelas. • Setiapanggotaorganisasimempunyaijalurkomunikasi formal. • Jalurkomunikasiharuslangsungdansependekmungkin. • Orang yang berkomunikasiharuskompeten • Jalurkomunikasitidakdapatdinterupsipadasaatkondisi normal. • Setiapkomunikasidisusahakanautentik.

  9. Modern Perspective Humanistic interactor Informal formal Developer controller Mechanistic isolator

  10. Komunikasi yang digunakandalamorganisasi • Management Information System • Telecomunication Technology • Nonverbal communication • Interpersonal Communication

  11. Komunikasiatasan- bawahan • Downward communication • Subordinate – initiated communication • Interactive communication

  12. Downward communication • Job instruction • Prosedurorganisasi • Memberikaninformasi ‘rationale of the job’ • Memberikan feedback performance bawahan. • Mengindoktrinasitujuanorganisasi

  13. Upward communication • Laporantugas yang dikerjakan • Yang merekapikirkan yang harusdikerjakan. • Masalahmereka • Masalahdiunitnya • Review antarakebijakanperusahaandengankenyataan yang dilakukan

  14. INTERACTIVE COMMUNICATION • Task coordination • Problem solving • Information sharing • Conflict resolution

  15. SumberPustaka • Luthans, 1992, Organizational Behavior, New York : Mc Graw Hill, Inc. • Riggio, 2009, Introduction to Industrial/Organization Psychology, New Jersey: Pearson Education, Inc.

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