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Self-directed work teams. Leadership & Management Development –MGT 500. Teams. Team - a small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable
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Self-directed work teams Leadership & Management Development –MGT 500
Teams • Team - a small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable • Effective teams are goal-centered, independent, open, supportive, and empowered (I.e. “vertical job enlargement”) MGT 500 SJC Dr. Coty Keller Slide 7.12
Types of Teams • Quality circles • Problem solving teams • Management teams • Work teams • Project teams • Virtual teams MGT 500 SJC Dr. Coty Keller Slide 7.13
Identify problems Implement solutions Select problem Identify Collect data Develop follow-up plan Solve Analyze Focus attention Pick best solution Find causes Develop solutions Functions of Teams MGT 500 SJC Dr. Coty Keller Slide 7.14
Empowered Plan, control, improve work processes Set own goals and inspect own work Schedule & review performance Prepare budgets & coordinate work Order materials, keep inventory, & deal with suppliers Acquire any needed training Hire replacements or discipline members Take responsibility for quality Self-Managed Teams MGT 500 SJC Dr. Coty Keller Slide 7.15
Ingredients for Successful Teams (1 of 2 ) • Clarity in team goals • Improvement plan • Clearly defined roles • Clear communication • Beneficial team behaviors MGT 500 SJC Dr. Coty Keller Slide 7.16
Ingredients for Successful Teams (2 of 2) • Well-defined decision procedures • Balanced participation • Established ground rules • Awareness of group process • Use of scientific approach • 360 feedback including peer evaluations MGT 500 SJC Dr. Coty Keller Slide 7.17
Most Important Ingredient for Sustaining Team Performance Recognize and reward team performance Email from top management: everyone on the team earned a bonus MGT 500 SJC Dr. Coty Keller
Team-building • Take a proactive approach • What can/should you do to increase likelihood of team success? MGT 500 SJC Dr. Coty Keller
MGT 500 learning style leadership style Emotional Intelligence People management abilities MGT 520 perceptions motivation leadership styles group dynamics conflict resolution managing stress org design Team-buildingGraduate Management Program insights MGT 500 SJC Dr. Coty Keller
Why develop team skills? • You need them this semester at SJC • Working in teams • Peer evaluations • You will need them in life • Most organizations are moving towards more teamwork MGT 500 SJC Dr. Coty Keller
Things to think about • What managerial abilities are “relevant” to your needs for team building? (SMAC) • Discuss the power, pros and cons of self-directed work teams. Use examples from your job (exam?) MGT 500 SJC Dr. Coty Keller