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Session Number 9. User Provisioning (Gmail at Chabot-Las Positas) presented by Eric Stricklen Senior Programmer Analyst. Gmail at Chabot-Las Positas. Luminis portal project initiated Fall 2006 Naming the portal “The Zone”
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Session Number 9 User Provisioning(Gmail at Chabot-Las Positas)presented byEric StricklenSenior Programmer Analyst
Gmail at Chabot-Las Positas • Luminis portal project initiated Fall 2006 • Naming the portal “The Zone” • Installation started with support services Spring 2007 – target Summer/Fall 2008 • Started to use Sun email • Decision to switch to Google Apps Education Edition (Gmail) in February 2008
Gmail at Chabot-Las Positas Goals for “The Zone” • Reorganize web information for individual users (as recommended by audit report) • Collapse information from several of our Chabot & Las Positas college websites • Provide student email accounts • Use “The Zone” to improve communication between groups
Gmail at Chabot-Las Positas Why Google over other products? • API and adapter available to tie in with Luminis portal • Free • Students familiarity with Google • Minimum maintenance for CLPCCD staff
Gmail at Chabot-Las Positas Key Points • Choose third-party name (which becomes the students email address) • Apply third-party naming policy to goktpty.F_Generate_External_User • Choose domain name for Google to use (we went with zonemail.clpccd.edu) • Work with distance ed (Blackboard) group to figure out how to make “The Zone” work with Course Management System (CMS)
Gmail at Chabot-Las Positas Key Points (continued) • Pick an email code for GOREMAL (LUMN) • Make sure the Banner “INTEGMGR” user has SELECT, UPDATE and INSERT on GOREMAL and SELECT on GOBTPAC • Decided NOT to allow students to update the email in Self-Service Banner (SSB)
Gmail at Chabot-Las Positas Key Points (continued) • Using only single domain for district, instead of separate domains (one for each college) • Decided to only start with students 1-year back • Only providing this service for students (no staff, faculty or administrators)
Gmail at Chabot-Las Positas Installing the Gmail Adapter • Went with SunGard support services (Paul Feighan & Makarand Kulkarni) • You have to initiate a request with Google http://www.google.com/a/help/intl/en/edu/index.html • You can request both a test domain and one you will use for production (30k is default starting max)
Gmail at Chabot-Las Positas Installing the Gmail Adapter (continued) • Took approximately 2 weeks to install • Still had some post procedures to work out • Did pilot testing in Fall 2008 • Went full bore in Spring 2009
Change in Person Info Basic Flow for Creating Google Email Accounts LDI_PERSON Event Create Google Email Zonemail.clpccd.edu Banner Table (GOREMAL) Create/Update Event Queue Adapter 2.x For Google Google API 2.x LMB Create/Update Topic Entry Google Banner Luminis
Gmail at Chabot-Las Positas Gotchas using Gmail • Was using only zonemail accounts for Blackboard – changed to allow students to enter new Blackboard email via SSB • Google did not allow both direct logins and SSO – chose to NOT use SSO until Google allows for both • Many files involved in configuration for version 1x of adapter – version 2x of adapter was not as bad
Gmail at Chabot-Las Positas Gotchas using Gmail (continued) • Need way to let students know what their email was – copied “Update Email” link in SSB and added it to both “The Zone” and to SSB • Surprised by 2.0 API change on Google side in August – upgraded to version 2.0.4 of the adapter from Sungard in September
Gmail at Chabot-Las Positas Gotchas using Gmail (continued) • Needed better way to communicate/market changes for student email to students and faculty
Gmail at Chabot-Las Positas Banner Tables & Processes ICGORODM – used to resync data via LMB ICGORLDI – used to build XML files for batch GTVEMAL – setup email code (LUMN) GORRSQL – build rule for defining STUDENT role in “The Zone” GOREQNM – set what events to process (needs LDIPERSON active)
Gmail at Chabot-Las Positas Banner Tables & Processes (continued) GOAEQRM – Event queue status GOATPAC – used to reset PIN GOATPAD – also holds source ID and email address GORICCR – rules for Luminis (mainly need to review ELEARNING:ACTIVE_TERM) GORIROL – stores Luminis roles
Gmail at Chabot-Las Positas Banner Tables & Processes (continued) GORPAUD – stores Third-Party ID (for GORPAUD_CHG_IND = ‘I’) GOBSRID – stores the source IDs GURIROL – resyncs Luminis roles and source IDs GOAEMAL – Email form GOREMAL – stores emails
Gmail at Chabot-Las Positas Screen Shots
Gmail at Chabot-Las Positas Other ITS staff involved Jeannine Methe – CTO Cathy Gould – Senior Programmer Analyst Rachel Ugale – Admin Analyst Katherine Tollefsen – Help Desk Amanda Pisani – Help Desk
Gmail at Chabot-Las Positas Questions???
Gmail at Chabot-Las Positas Contact info: Eric Stricklen Senior Programmer Analyst - ITS Dept (510) 723-6602 estricklen@clpccd.edu