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Student Maintenance Process (SMP) For Tutors / Partner Institutions

Student Maintenance Process (SMP) For Tutors / Partner Institutions. Background. Student Maintenance Process (SMP) is used to send electronic requests to the Admissions and Records team regarding the maintenance of student records

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Student Maintenance Process (SMP) For Tutors / Partner Institutions

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  1. Student Maintenance Process (SMP)For Tutors / Partner Institutions

  2. Background • Student Maintenance Process (SMP) is used to send electronic requests to the Admissions and Records team regarding the maintenance of student records • This encompasses requests for:- Withdrawals- Transfers- Suspensions- Resume- Repeat • It improves the speed of response for the student • It provides an audit trail and ensures all maintenance is handles consistently throughout the University and its partner institutions

  3. Accessing SMP - Tutors 1. Log in to MyStudents then select Home from the column on the left hand side 2. In the Find Students box, select My Students – list by course 3. Click List to see the students for that course 4. Click on the Details link to view the relevant student record 5. Click on the Request status change link to start the SMP process

  4. Accessing SMP - Partners Log in to MyStudents 2. In the Institution Course List box, click on the Studentslink in the Mode column 3. Click on the Change status link in the Request Change column

  5. Initiating the Student Maintenance Process In Student Maintenance Processes (SMP) ensure that the SPR Code is correct & click Proceed If the SPR code is not known, enter the student code followed by * (1234567*) & click List to bring up all records for that student Select the correct enrolment record & click Proceed If in any doubt, contact the ARO team on x3969

  6. Completing the Student Maintenance Process Select the appropriate change Complete the required fields of information & click Proceed The information required will be different, depending on the option/change selected If the details are correct, click Confirm. If not, click Amend details to alter them The request is now sent directly to the school admin team for them to review and process

  7. What? Why? • Questions relating to the transfer process? • Contact your school administration team • How? • Technical or system questions? • Email “ASIS support”

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