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Wondering how to use market intelligence to give your organization an advantage? Planning & market intelligence tools are just the start.
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Get updates Back How to use market intelligence to stay ahead of the competition IN Market Intelligence by blogadmin• July 13, 2021 Market Intelligence, Market Intelligence Program, Market Research Tool Is your company seeking to sharpen its competitive edge, maybe gain a bit of information or insight that will enable you to improve your strategies and get a larger share of the market? Winning in business isn’t simply about reaching the finish line first (does one even exist?)—it’s about gaining and maintaining your lead, being confident you won’t be suddenly overtaken by a competitor or displaced by market trends and innovations you failed to keep your eye on. For
these reasons and more, planning, strategy and market intelligence tools are essential to yourthese reasons and more, planning, strategy and market intelligence tools are essential to your success. What is market intelligence? First, let’s establish what we mean by “market intelligence.” Gartner defines market intelligence as “the information, processes and tools used to gather and analyze data to determine market opportunities, market penetration strategy and market development metrics.” Put another way, market intelligence refers to the collection and analysis of all the relevant research and information that can help you to develop market intelligence and insights and inform decisionmaking within your organization. It includes market research (data about your consumers, products, industry, etc.), internal data and knowledge (customer, finance and other data owned by your organization), and competitive intelligence (data related to your competitors’ businesses). A strategic approach to market intelligence considers a broader landscape The reality is that markets constantly change, and your organization needs a strategic approach that helps provide a fuller perspective. To achieve this, you must track the competition, understand the broader landscape, assess new developments and emerging trends, and monitor opportunities and threats in order to anticipate what’s coming. The aim is to stay ahead of the curve, collecting and using data proactively rather than reactively. Not surprisingly, a recent Deloitte report confirms that CEOs who make datadriven decisions are 77% more likely to reach their goals than those who don’t. So how can you continuously acquire information and develop and share the insights you need to inform a winning strategy? One of the primary means is by way of technology.
Technology and planning are key Twenty years ago, a conversation about market intelligence would have sounded much different than it does today. The sheer volume of data produced and shared online is overwhelming, and this volume multiplies dramatically on a daily basis. Thankfully, as the volume and velocity of information have increased, our access and ability to process that information and aggregate content have likewise improved due to advances in technology – including machine learning and artificial intelligence. But the best tools in the world can’t help you if you don’t begin with a plan or know how you intend to use the data gathered. Creating or expanding your market intelligence program doesn’t have to be overwhelming If you’ve never had a structured market intelligence program before but you want to create one, you may find the whole prospect formidable. And, if you start by thinking about all the content you CAN collect, it’s frankly too much and quite paralyzing. It’s sort of a doubleedged sword really: on one hand there’s a massive universe of data from which to glean insight, but on the other hand, it’s fair to say that 98% of that data isn’t significant to you. That is why one element of your market intelligence program needs to include employing the right technology to filter out the noise. Finding and filtering is only one facet of secondary market research, though. You also need to organize, collaborate, and make sense of the relevant data you find. It’s no wonder most companies turn to smart technology tools to help them sort through the mountains of data. In fact, in 2020 the market for intelligence (including tools and services) was estimated at $23.1 billion, and it’s projected to reach $33.3 billion by 2025. Start with the end in mind A far better approach to planning your market intelligence program is by first defining the
organizational goals that can be supported by data. For starters, consider focusing your initialorganizational goals that can be supported by data. For starters, consider focusing your initial market research efforts on gaining a competitive advantage and positioning yourself advantageously within your industry. Countless other internal decisions are impacted by your position in the market, so starting with consumer trends and competitive intelligence just makes sense. The body of data you collect here can help your company more effectively focus resources and position your brand and products in ways that support the ability to gain market share, enter new markets and launch new products. Market intelligence takes you beyond SWOT Remember traditional SWOT analysis tables and sales playbooks? These help to map out each competitor’s Strengths, Weaknesses, Opportunities, and Threats and lead to a better understanding of how you can win against the competition. You’ve likely already begun analyzing your primary competitors, and have probably collected a good amount of information for your teams to leverage including your competitors’ product features, services and addons, pricing, partnerships and integrations, messaging and positioning, and so on. As your competition and market evolve, monitoring and updating this information is vital. An AIpowered, allinone market intelligence platform like Cronycle works for you 24/7/365 to scour available sources including the more than 30 million pieces of content created and shared by top experts and influencers in the field each day. You’ll have the ability to aggregate content from the most trusted, relevant and emerging sources online and combine them with other information you’ve gathered to continually update and evolve your team’s understanding; giving you the clearest and most current picture of the market. Get a 360-degree perspective Understanding that you’re not on a race track but in a dynamic, and sometimes complex arena, you’ll want to structure your market intelligence program so it does more for you. What you’ll need is a 360degree view including the latest developments and emerging trends.
Consider this short list of categories to monitor: Direct competitors, brands, and products and their marketing, social media posts and videos, blogs and podcasts, newsletters press releases, product launches, partnerships, and so on Indirect competitors who serve an overlapping or adjacent customer and prospect base and their marketing, news, and so on Current customers and their marketing, news, etc. Targeted prospects and their marketing, news, etc. Partners, distributors, agents, providers, suppliers and similar players upstream and downstream of your current and prospective target markets Trends and developments as reported by industry experts, consultants, journalists, industry associations, and other influencers in your Primary market Adjacent markets that could impact your primary market Prospective markets with potential growth and expansion opportunities Broader potential impact markets, both local and global (think medicine, science, engineering, politics, etc.) This list is by no means exhaustive, but it offers a starting point for your market intelligence and research efforts. There’s truly no limit to the scope of insights you can produce, but when combined with your defined focus, you’ll be able to develop truly actionable and pertinent insights. Keep the big picture in mind when choosing your toolset As you begin to aggregate content and collect intelligence, make sure you have a good system for organizing, making sense of and sharing the insights you surface. A single platform for discovery, harvesting and sharing information can save your team massive time and headaches (while helping to prevent knowledge silos across your organization). Since distributing and publishing insights is often the point of collection, it’s essential that the platform is fully integrated into the internal systems used by other departments within your organization. Establishing these integrations to share intelligence and aggregated content within the flow of
work will allow your gotomarket teams to quickly and easily distribute information acrosswork will allow your gotomarket teams to quickly and easily distribute information across various channels for use in decision making. With a thoughtful plan and the right technology, you’ll create a market intelligence program for your company that will garner valuable intelligence that can be leveraged by teams across your organization and you’ll help your organization make decisions from a place of deep insight, enhancing its ability to succeed in the marketplace. Discover the power of Cronycle for Teams Meet with us What to read next Best practices for creating a secondary source strategy that works Dawn Hoefferle May 11, 2022 5 common mistakes when creating a secondary source strategy Dawn Hoefferle May 3, 2022 Secondary source strategies: use cases for M&CI and GTM teams Dawn Hoefferle April 21, 2022 The bene몭ts of an inclusive source strategy Dawn Hoefferle April 14, 2022