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EUROCITIES Knowledge Society Forum - TeleCities

EUROCITIES Knowledge Society Forum - TeleCities. Cities Role in the Knowledge Society Herkalion 5 – 6 May 2006. Chris Newby Forum Chair and Councillor Liverpool City Council. EUROCITIES Knowledge Society Forum - TeleCities. WHAT IS TELECITIES? 140 Cities throughout Europe

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EUROCITIES Knowledge Society Forum - TeleCities

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  1. EUROCITIES Knowledge Society Forum - TeleCities Cities Role in the Knowledge Society Herkalion 5 – 6 May 2006 Chris Newby Forum Chair and Councillor Liverpool City Council

  2. EUROCITIES Knowledge Society Forum - TeleCities WHAT IS TELECITIES? • 140 Cities throughout Europe • Private Business Partners: Deloitte, IBM, BT, Sun Microsystems, Oracle and Cisco

  3. EUROCITIES Knowledge Society Forum - TeleCities WORK OF TELECITIES • Deloitte Benchmarking Report • Policy Formulation • Broadband • eCare • eCitizenship • eGovernment

  4. EUROCITIES Knowledge Society Forum - TeleCities ACHIEVEMENTS Working closely with the EU: Broadband • Exchange of good practice • Development of Broadband Manifesto • Dissemination of the manifesto • Contributions to many high level events (In collaboration with CISCO)

  5. EUROCITIES Knowledge Society Forum - TeleCities eRights • Finalisation of the charter • Launch of the charter • Dissemination and support 19 Cities signed: Amaroussion • Barcelona • Brno • Chemnitz • Frankfurt • Gdansk • Gijon • Glasgow • Liverpool • Lodz • Lyon • Manchester • Ostrava • Prague • Salerno • Siena • Stockholm • Terrassa • Zaragoza 26 Cities Interested: Berlin • Birmingham • Bologna • Bonn • Bratislava • Brno • Brussels • Cheshire County Council • Cologne • Helsinki • Leipzig • Lille Métropole • Leeds • Linköping • Lisbon • Modena • Munich • Nantes • Rome • Porto • Rotterdam • Tampere • The Hague • Turku • Vienna • Vilnius

  6. EUROCITIES Knowledge Society Forum - TeleCities • i2010 (Overarching Policy) • Review regulatory framework for electronic services • eGovernment action plan 2006 - 2011 • 7th Framework Programme (Research) • State aid (broadband and ICT service centres) And • Open Source and Open Standards (cost effectiveness and seamless international data transfer)

  7. EUROCITIES Knowledge Society Forum - TeleCities NETWORKING • World Bank - MENA – Cooperation Charter • Harvard University – Paper published 2005

  8. EUROCITIES Knowledge Society Forum - TeleCities 4 CITIES North, South, East and West: • Stockholm - Broadband • Barcelona – IRIS Project • Tallinn – X Project • Liverpool - TeleCare

  9. EUROCITIES Knowledge Society Forum - TeleCities LIVERPOOL IN 1998 - • Highest council tax in the UK • Officially one of the worst council services in the UK • Approximately over staffed by 5000 • ‘Can’t do’ council

  10. LIVERPOOL IN 1998 - EUROCITIES Knowledge Society Forum - TeleCities • Over 220 different computer systems • Over 500 different databases • Over 400 different reception points (buildings)

  11. EUROCITIES Knowledge Society Forum - TeleCities LIVERPOOL IN 1998 - • Streets not being swept • £25 million underspend on education • No credible relationship with police, fire service, health authority, etc.

  12. LIVERPOOL IN 2006 - EUROCITIES Knowledge Society Forum - TeleCities • Liverpool Direct Call Centre • 10 One Stop Shops • 5 interactive transactional on street kiosks with another 7 planned.

  13. EUROCITIES Knowledge Society Forum - TeleCities LIVERPOOL IN 2006 - • Joint venture company with BT • Responsible for: Call Centre ICT Payroll Human Resources Revenue & Benefits

  14. LIVERPOOL IN 2006 - EUROCITIES Knowledge Society Forum - TeleCities • Staff culture change (the Liverpool way) • TeleCare

  15. EUROCITIES Knowledge Society Forum - TeleCities EVENTS ‘KNOWLEDGE SOCIETY – SOCIAL RENEWAL IN ACTION’ GLASGOW 8-9 JUNE 2006 WEBSITES www.liverpool.gov.uk www.eurocities.org

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