120 likes | 205 Views
Organization. A formally structured collection of individuals working toward common goals. A social entity that is goal directed, designed as deliberately structured and coordinated activity systems , and linked to the external environment. Organizational Behavior.
E N D
Organization • A formally structured collection of individuals working toward common goals. • A social entity that is goal directed, designed as deliberately structured and coordinated activity systems, and linked to the external environment.
Organizational Behavior • The study of individual and group dynamics in organizational settings.
ORGANIZATIONAL BEHAVIOR -------------------------------------- Individual Team Department Plant Division Organization ------------------------------------- ORGANIZATIONAL THEORY
Goals in studying Organizational Behavior • Enhancing Performance • Productivity, Profit, ROI, etc. • Promoting Member Well-being • Job Satisfaction, Physical Health, Mental Health
Behavioral Sciences Influencing OB • Psychology • Personality, Motivation, Leadership, Stress • Sociology • Norms, Roles, Status, Power, Conflict • Anthropology • Organizational Culture, Cross-Cultural Analysis • Political Science • Organizational Politics, Power, Conflict
Classical Perspective (1900+) • Emphasized a rational, scientific approach to study of management and sought to make workers and organizationslike efficiently operating machines
Classic. Perspective Categories • Scientific Management • Bureaucratic Organizations (rational) • Administrative Principles (rational)
Summary of Classical Management ScientificBureaucraticAdministrative Focus Workers Focus Whole organization Focus Managers Emphases Rules Rationality Emphases Management functions Chain of Command Emphases Training routines Financial motivation Benefits Clear structure Guiding Principles Efficiency Benefits Productivity Efficiency Benefits Fairness Efficiency Drawbacks Overlooks social needs Drawbacks Rigidity Slowness Drawbacks Oversimplified, doesn’t consider environment
Shift in Management Thinking Following the Hawthorne Studies From To Classical Management Human Relations/Resources - Rationality - Efficiency - Standardization Recognition of importance of workers’ Social Environment
Human Relations Movement • Emphasized satisfaction of employees’ social/psychological needs as the key to increased worker productivity. • Implication: Be nice to employees.
Human Resources Perspective • Jobs should be designed to allow workers to use their full potential • People will accept responsibility • People have intellect that can be applied to reaching organizational goals • Implication: allow active participation
Other General Viewpoints in OB • Systems Theory • How the parts fit together • How the org. interacts with its environment • Contingency View • Integrates many of the other viewpoints • “No one best way to manage - the best way depends on the situation”