Implementing a Safe and Welcoming Environment

1. Hockey Canada Implementing a Safe and Welcoming Environment Todd Jackson Director, Insurance and Risk Management tjackson@hockeycanada.ca May 3, 2019

2. Bullying, Harassment and Abuse Policies It is the policy of Hockey Canada that harassment and bullying in all its forms will not be tolerated during the course of any Hockey Canada activity or program. Accordingly, all Hockey Canada personnel (staff, volunteers, team or on-ice officials) and partners (parents, guardians) are responsible for making every reasonable effort to uphold this commitment. It is the policy of Hockey Canada that there shall be no abuse and neglect, whether physical, emotional or sexual of any participant in any of its programs. Hockey Canada expects every parent, volunteer and staff member to take all reasonable steps to safeguard the welfare of its participants and protect them from any form of maltreatment 2

3. The Goals for Todays Presentation • Framing Today’s Sport Expectations • Emerging Threats to Youth Sports • Hockey Canada’s Approach to Safe Sport • Lessons Learned • Understanding Risk Assessment 3

4. Framing Today’s Sport Expectations Coaches Expect • Tools to assist them to meet parent/participant expectations • Governing body support with concerns and complaints • Assistance in delivering effective programming Parents Expect • Safety for their child • A fun environment • Development of their child’s skills – knowledgeable coaches • An environment free of bullying, harassment and abuse • Competitive competition • An overall due diligence 4

5. Framing Today’s Sport Expectations Players Expect • To have fun • To make friends • To win games • To be safe Governments Expect • Due diligence - organizations • Responsible Coaching • An environment free of abuse, harassment and discrimination • Concussion management 5

6. Framing Today’s Sport Expectations Sport Canada Workgroup • Creating Protocol • Canadian Concussion Guidelines • Dissemination of Resources • Surveillance • Creating expectation of sport governing bodies, coaches, parents, Provinces/Territories, schools and health care • Harmonized approach

7. Framing Today’s Sport Expectations • Rowans Law (Ontario) • March 2018 – Legislation Passed • Regulations being framed • Concussion code of conduct • Education of parents and players • Education of coaches • Removal from sport protocols • Return to play/return to school protocols

8. Framing Today’s Sport Expectations Safe Sport – Bullying Harassment and Abuse CBC INVESTIGATES “Sex offences against minors: Investigation reveals more than 200 Canadian coaches convicted in last 20 years” CBC INVESTIGATES “Local sports clubs say they're left on their own to protect young athletes from abuse” CBC INVESTIGATES “It isn't up to children to protect themselves” How to keep kids safe from sexual abuse in sports? 8

9. Framing Today’s Sport Expectations Minister Kirsty Duncan has identified various requirements in fostering healthy and safe workplace environments. • Take all necessary measures to create a workplace free from harassment, abuse or discrimination of any kind. • Disclose any incident of harassment, abuse or discrimination that could compromise the project or programming to the Minister of Sport and Persons with Disabilities. • Access to an independent third party to address harassment and abuse cases. • Mandatory training on harassment and abuse to their members by April 1, 2020 9

10. Past, Present and Future Emerging Threats 10

11. What sport must offer . . . • a safe and welcomingenvironment • accessibility • healthy competition • opportunity to learn positive life skills • equal opportunities • skill development 11

12. Steeped in tradition: Barriers to Change • Denial • ‘Not a Problem’ • Protecting the tradition • Lack of Policies and Guidelines • Unclear Responsibilities • Lack of Support 12

13. Bullying, Harassment and Abuse in Sport “Those who do not learn from history are doomed to repeat it" • In the late 1990’s issues in the sporting world around bullying, harassment and abuse became public. • The Hockey Canada Board of Directors created and implemented the Speak Out Program. • The program although stressing steps for disclosures truly was a PREVENTION based movement. 13

14. Hockey Canada Speak Out Program Hitting the Issue Head On - Key Components 14

15. Addressing safety in sport 15

16. Hockey Canada’s Early Lessons • Long-term commitment required to effect change • Fight fear and ignorance with knowledge and education • Opportunity to change the game's culture and fulfil mission statement • Issues will always be present • Improved response • Surprising acceptance and encouragement 16

17. Hockey Canada Further Realized…. • If we are not experts in an area, consult with those who are, • Deliver education with the needs of the volunteer in mind, • Involve all levels of governance responsible for delivery, • Programs should be low in administration but rich in effectiveness, • Create policies that are realistic, achievable and worthwhile. 17

18. Grassroots sports in the 21st century • NCCP Coach certification & training • Continuing education • Rules & regulations • Policies • Parent education and messaging • Collaborate with medical and research professionals 18

19. Risk Assessment – What is the impact if we don’t act? • Occurrence of bullying, harassment and abuse or an unsafe environment can increase risk exposure in many ways . . . • Organizations reputation • Safety of participants • Liability risk • Financial impact • Human Resource 19

20. Thank You Todd Jackson, Director Insurance and Risk Management