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Unit 8 Food and Beverage

Unit 8 Food and Beverage. Topic 1: Table Reservation. Background Information.

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Unit 8 Food and Beverage

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  1. Unit 8 Food and Beverage

  2. Topic 1: Table Reservation Background Information QUANJUDE, a famous brand of China, was established in 1864 (the third year of Tongzhi of Qing dynasty). During the 136 years, QUANJUDE has experienced business vicissitudes and survived the arduous ordeal of time. Throughout the years, QUANJUDE dishes have been greatly enriched due to development and innovation.

  3. Topic 1: Table Reservation Background Information With its long history, QUANJUDE roast duck enjoys a high reputation among domestic and overseas consumers for the peculiar roast technique and outstanding quality. The well-known All-Duck Banquet is headed by QUANJUDE roast duck and supported by over 400 dishes with QUANJUDE characteristic flavor.

  4. Topic 1: Table Reservation Situational Dialogue Mr. White is making a table reservation in QUANJUDE for their dinner on the phone. (A: Receptionist B: Mr. White) A:Good afternoon, this is “QUANJUDE ”, what can I do for you? B:What time do you open this evening? A:We open at 7:30 p.m. sir, and we take last orders at 4:30 p.m. B:Good, I’d like to reserve a table for 4. A:Yes, sir. When would you like your table?

  5. Topic 1: Table Reservation Situational Dialogue B:I’m not sure…maybe around 8:00 p.m. A:Fine. I’ll reserve a table for 4 at 8:00, sir. May I have your name, please? B:White, Henry White. A:Thank you, Mr. White. B:Oh, is there any chance of a table by the window? My wife and children love Beijing night view. A:I see. We have already received many bookings and though I cannot guarantee anything, please be assured that we will try our best, Mr. White. I hope you’ll understand.

  6. Topic 1: Table Reservation Situational Dialogue B:Yes, I do. But I would appreciate it if you could arrange it. A:I’ll try my best. We look forward to having you tonight, Mr. White. Thanks for your calling. B:Bye. A:Good-bye and have a nice day.

  7. Topic 1: Table Reservation Vocabulary All-Duck Banquet 全鸭宴 appreciate 感谢，感激 arduous 艰巨的，费力的，困难的 assure 使……放心，使……确信 characteristic 独特的，特有的 enrich 使……丰富 flavor 气味，香味 guarantee 保证，担保 innovation 革新，创新 open 开业，经营

  8. Topic 1: Table Reservation Vocabulary order 订单，订购 outstanding 杰出的，与众不同的 peculiar 独特的，新奇的 survive 幸存，存活 vicissitudes 变迁，世事变化

  9. Topic 1: Table Reservation Notes 1.I’d like to reserve a table for…/I want to book a table for… 我要预订餐位…… 2.Is there any chance to/of… 有望…… 3.assure…that/…can be assured that 使……放心，使……确信 4.would appreciate it if…/It would be highly appreciated if… 很感激……

  10. Topic 1: Table Reservation Useful Sentences For a receptionist 1.May I have your name, please? 请问您贵姓？ 2.How many in your party, please? 请问几个人用餐？ 3.What time would you like your table? 您什么时候需要(用餐)？ 4.We will make a reservation for you. 我们会给您准备好的。 5.We are fully booked tonight. 我们今天的座位都已经订满了。

  11. Topic 1: Table Reservation Useful Sentences 6.There aren’t any table left for 8:00p.m. 今晚8点的餐位已经没有了。 7.Well, a table for 5 at 8:00 o’clock in the evening. 好，今晚8点，五人餐桌。 For a client 1.I’d like to book a table for 3. 我想订一张三人餐桌。 2.Can you arrange a table overlooking the river, please? We’d like to enjoy the evening view. 能给我们安排可以看到河的位置吗？我们想欣赏夜景。

  12. Topic 1: Table Reservation Exercises 1. Complete the following dialogue according to the Chinese in brackets and then read it in roles. Stephen Nobel and his wife are in a restaurant. (A: Receptionist B: Mr. Nobel) A:Good morning, sir. _________________________(请问您有预订吗？) B:No, we haven’t. Just we two. A:_______________________________________________________(对不起，现在餐厅客满，您愿意等一下吗？) B:How long do you think we’ll have to wait?

  13. Topic 1: Table Reservation Exercises A:______________________________________________(大概15分钟｡) B:Oh, that’ll be all right. We are not hungry. A:______________________________________________(请问您贵姓？) B:Stephen Nobel. A:Thank you, Mr. Nobel. ______________________(请到那边坐一下，稍等片刻。一有空桌子我们就会请您入座｡) B:Thank you.

  14. Topic 1: Table Reservation Exercises 2. Role Play. Make up a dialogue based on the following situation and role-play it to the class. Mrs. Smith, the secretary of ABC Company, wants to make a table reservation in the Beijing Hotel for a party of 12 for a welcome banquet. The banquet will be held at 7:30 tomorrow evening.

  15. Topic 1: Table Reservation Knowledge Links Etiquette of Western Tableware Knife is used for cutting food, and do not have to use the knife to deliver the food toward the mouth. You should always remember: the right hand takes the knife. If there are three kinds of different specifications knives when dining, the correct way is: the knife with small identical is used to slice meat; medium size is used for cutting the big piece vegetable into small pieces; and the exquisite one with round head is used to open the bread and let the jam or cream spread the bread.

  16. Topic 1: Table Reservation Knowledge Links You should take the folk with your left hand, and deliver the food to you mouth very lightly. Fork the appropriate food each time. When delivering the food into the mouth, you should only let the teeth touch the food, and mustn’t grip the fork, and don’t make any sound when forking. There are many kinds of spoons in the official situation. The small one is used for coffee and dessert; the flat one is used to spread the butter and separate cakes; the bigger one is used for drinking soup or holding small food.

  17. Topic 1: Table Reservation Knowledge Links According to the serving order, the tableware is placed from outside to inside. After some dishes are finished, some knives and forks will be removed. It is fastidious for putting the knives and forks in the direction and location. When the knives and forks are placed above the plate, the cutting edge is toward inside and the fork is downward, it means that you will continue to eat; if the cutting edge is toward outside and the fork is upward, it means that you don’t want to dine.

  18. Topic 2: Ordering Dishes Background Information The Representative Dishes of Quanjude: Beijing duck rolls 北京鸭卷 Brine duck liver 盐水鸭肝 Beijing roast duck 北京烤鸭 Deep-fried duck liver and gizzard 炸鸭胗肝 Duck foot webs with mustard 芥末鸭掌 Drilled duck heart 火燎鸭心 Egg custard with duck grease 油蛋羹

  19. Topic 2: Ordering Dishes Background Information Four delicacies from the duck in hot sauce 干烧四鲜 Fresh mushroom with duck slice 口蘑鸭丁包 Stewed duck liver and gizzard 卤鸭胗 Steamed duck 清蒸炉鸭 Stuffed dumpling with duck meat 鸭四喜饺 Three delicacies of duck in rice wine 白扒三珍

  20. Topic 2: Ordering Dishes Situational Dialogue Scene 1 At 8:00 o’clock, Mr. White and his family go to the Quanjude Roast Duck Restaurant. The waiter soon comes to them. (A: Waiter B: Mr. Henry white C: Mrs. White D: Jimmy E: Lily) A:Good evening. Welcome to our restaurant. Do you have a reservation? B:Good evening, sir. Yes, the name is Mr. White. I booked a table for 4 at 8:00 this evening. And we prefer a table by the window.

  21. Topic 2: Ordering Dishes Situational Dialogue A:Oh, that’s right. Could you come this way? Does the table suit you? B:It’s fine, what do you think, Linda? C:It couldn’t be any more pleasant. A:Very good. Would you please sit down, I’ll bring the menu for you. B:Thank you. A:Could you please have a look at it? I’m sorry. I’m rather busy at the moment, and I will come back later. B:Never mind. Thank you.

  22. Topic 2: Ordering Dishes Situational Dialogue Scene 2 The whole family begin to discuss the menu and dishes they want to order. B:Honey, what would you like to eat? C:I’d like to try their specialities, how about you two? D:All right, I would like have a try. Since it is exotic. E:So do I. B:OK, I guess we should see what the waiter recommends. (At the moment, the waiter comes here.) B:Would you like to order now, sir?

  23. Topic 2: Ordering Dishes Situational Dialogue C:What do you recommend? What are your specialties? B:All-duck banquet is our representative dish. This dish has long histories and is very popular both at home and abroad. It’s very delicious and its skin is really crispy. C:It sounds good, we’ll have it. A:We sell the roast duck by the gram. I think 1 000 gram is more than enough for you four. B:OK, madam. Would you like some cold dishes and traditional Chinese dished for the children?

  24. Topic 2: Ordering Dishes Situational Dialogue D:What do you have? B:Would you like to have marinated seaweed? It tastes good. A:OK. We’ll have a try.(Later, all-duck banquet is served.) C:Sir, would you show us how to eat this dish, please? B:Certainly. First, hold a pancake in your hand and paint a few splashes of bean sauce on the pancake with the scallion like this, and then place the scallion in the center of the pancake. And use your chopsticks to add some pieces of duck skins and then roll the pancake up and enjoy.

  25. Topic 2: Ordering Dishes Situational Dialogue E:Let me have a try. Is this right? B:Yes, perfect. E:So tender and crispy. I’ve never tasted things like this. How does it make? B:Well, the preparation is quiet complicated. The duck is first split open, dressed, scalded and dried. When roasting, it’s better to use fruit tree branches as firewood to lend more flavors to the duck. Besides, a steady temperature must be maintained in the oven and the duck must be rotated so that the duck is evenly roasted.

  26. Topic 2: Ordering Dishes Situational Dialogue D:How long does it take to roast the duck? B:About 50 minutes. When the skin turns crisp and golden brown, the duck is done. D:Very interesting. Thank you. B:You are welcome. Enjoy yourself please.

  27. Topic 2: Ordering Dishes Vocabulary banquet 宴会，宴席 bean sauce 豆酱 crispy 脆的 dressed 褪毛 exotic 异域风情的，异国特色的 flavor 香气 maintain 维持，保持 marinated 腌的，卤的 menu 菜单，菜谱 pleasant 令人愉快的，舒适的

  28. Topic 2: Ordering Dishes Vocabulary pancake 薄饼，烙饼 roll 卷，擀 rotate 旋转，转动 scallion 葱 scald 用沸水烫 seaweed 海蜇 specialty 特色菜 split 切开，分开 steady 持续的，稳定的 suit 合适

  29. Topic 2: Ordering Dishes Notes 1.Could/Would you come this way? 这边请。 2.suit 合适，适合 Eg. Do you think this coat suits me? 你觉得这件外套适合我吗？ 3.prefer doing sth. to sth./prefer sth.to sth. 喜欢……胜过…… Eg. I prefer the quiet county to the noisy city. 比起嘈杂的市区，我更喜欢安静的乡村。

  30. Topic 2: Ordering Dishes Notes 4.Would/Could you please have a look at it? 请看一下。 5.We sell the roast duck by the gram. 我们按克卖烤鸭。

  31. Topic 2: Ordering Dishes Useful Sentences 1.Would you please be seated? 您请坐。 2.Would you come with me? 请随我来。 3.Is this to your satisfaction? 您觉得满意吗? 4.Do you have a reservation? 请问您有预定吗？ 5.We mainly serve Cantonese cuisines. 我们主要提供粤菜。

  32. Topic 2: Ordering Dishes Useful Sentences 6.Would you like to start with an appetizer? 您要来点开胃小菜吗？ 7.Are you ready to order?/Would you like to order now? 请问可以点菜了吗？ 8.Would you like to sit by the window or further back? 您喜欢靠窗户坐还是往里坐？ 9.Would you mind sharing the table with others? 请问您介意和别的客人拼桌吗？

  33. Topic 2: Ordering Dishes Useful Sentences 10.Please wait a moment and a waiter will come to your order. 请稍等，待会服务员会来给您点餐的。 11.Chinese cookery puts great emphasis on three elements: color, aroma and flavor. The color of the dishes has to be satisfying to the eye, and the balance of the color is kept in mind during the preparation. 中国烹饪讲究色香味俱全。菜的色泽要赏心悦目，配菜的过程中就要注意颜色的搭配。

  34. Topic 2: Ordering Dishes Useful Sentences 12.Generally, Cantonese dishes are a bit light and clear, Sichuan dishes have strong and hot taste, while Shanghai dishes are oily and Beijing dishes are salty and spicy. 一般来讲，粤菜清淡，川菜麻辣，上海菜油重而北京菜咸鲜。 13.Could you tell me the different cuisines in your restaurant？ 能告诉我你们餐厅有哪些不同的菜系吗？

  35. Topic 2: Ordering Dishes Exercises 1. Complete the following dialogue according to the Chinese in brackets and then read it in roles. A diner is ordering his dishes. (A: Waiter B: Guest) A:Hello! Welcome to our restaurant. B:Hello. A:Would you like this table? B:_____________(不，我想要靠窗户的那张台子。) A:OK, please. B:Thank you.

  36. Topic 2: Ordering Dishes Exercises A:What would you like to start with? B:_________________________________________________ (先来杯菠萝汁，不，稍等一下，我看菜单上有谷类食物，你们有烘麦片之类的食物吗？) A:Yes, we have corn flakes, rice krispies, musli and porridge. B:______________________________________________ (那我就要脆米花。现在让我看一下，啊，这里有优质咸肉，香肠和鸡蛋。) A:What else?

  37. Topic 2: Ordering Dishes Exercises B:_________________________(两份煮鸡蛋，一份黄油土司和一杯红茶。) A:Good, but how would you like your eggs, soft boiled or hard boiled? B:_____________(请煮嫩点。) A:Yes, sir. By the way, do you like your tea weak or strong? B:_______________(喜欢淡茶。) A:Just a moment.

  38. Topic 2: Ordering Dishes Exercises 2. Role Play. Make up a dialogue based on the following situation and role-play it to the class. Mr. Blank, an American, has just arrived at Shanghai on a business trip and he is in a typical Shanghai Food Restaurant for a dinner. You and your parter should play the role of Mr. Blank and the waiter.

  39. Topic 2: Ordering Dishes Knowledge Links Chinese Dishes Staples 八宝饭Eight Treasure Rice 白粥Plain Rice Porridge 鸡汤馄饨 Wonton in Chicken Soup 炸酱面Noodles with Bean Paste 菜盒子Stir-fried Crispy Cake Stuffed with Vegetable 菜肉大馄饨Pork and Vegetable Wonton 菜肉饺子Dumplings Stuffed with Minced Pork and Vegetable

  40. Topic 2: Ordering Dishes Knowledge Links 叉烧包Barbecued Pork Bun 炒面Sautéed Noodles with Vegetables 炒河粉Sautéed Rice Noodles 葱油饼Fried Chive Cake 葱油煎饼Pancake with Scallions 脆皮春卷rispy Spring Roll 担担面Sichuan Flavor Noodle 豆浆Soybean Milk 豆沙包Steamed Bun Stuffed with Red Bean Paste

  41. Topic 2: Ordering Dishes Knowledge Links Vegetables and Meats 京酱肉丝Sautéed Shredded Pork with Sweet-Bean Sauce 酱烧骨Braised Spare Ribs with Spicy Sauce 火爆腰花Stir-Fried Pork Kidney 红烧狮子Stewed Meatball with Brown Sauce 方竹笋炖肉Braised Pork with Bamboo Shoots

  42. Topic 2: Ordering Dishes Knowledge Links 干煸小猪腰Fried Pig’s Kidney with Onion 干豆角回锅肉Sautéed Spicy Pork with Dry Bean 姜汁炒时蔬Sautéed Seasonal Vegetables in Ginger 椒盐茄子丁Deep Fried Diced Eggplant with Spicy Salt 辣椒炝时蔬Sautéed Vegetables with Chili Pepper

  43. Topic 2: Ordering Dishes Knowledge Links Cookery Methods bake 烤，焙(面包) boil 煮(用开水煮) braise 炖，焖(油炸后用文火炖) deep-fry 油炸 fry 煎，炸 grill 烧，烤 roast 烤 sautéed 烧(法语词) scramble 翻炒

  44. Topic 2: Ordering Dishes Knowledge Links steam 蒸 stew 炖 toast 烘(面包) stir-fry 爆炒 Beverages Aperitif 开胃酒 Beer 啤酒 Black tea 红茶 (Oolong 乌龙茶) Brandy 白兰地

  45. Topic 2: Ordering Dishes Knowledge Links Chinese spirits 中国白酒(White spirit 白干，如 Maotai茅台) Coffee 咖啡 Cocktail 鸡尾酒 Gin 金酒 Green tea 绿茶(dragon well tea 龙井茶， Biluo Chun 碧螺春) Juice 果汁 Mixed Drinks 混合饮料 Rum 朗姆酒

  46. Topic 2: Ordering Dishes Knowledge Links Sake 清酒 Shaoxing rice wine 绍兴酒 Spring Water 矿泉水 Sodas 碳酸饮料 Tequila 龙舌兰 Whisky 威士忌 Wine   葡萄酒 Vodka 伏特加

  47. Topic 3: Bill Payment Background Information It’s difficult to divine what constitutes an appropriate tip in any country. In Japan, if you leave a couple of coins on the table, the waiter may chase after you to return your forgotten change. In New York,on the other hand, if you leave less than 15%, your reservation might not hold up next time. Asia, with its multiplicity of cultures and customs, is a particularly difficult terrain. To make your next trip a little easier, here’s a guide to tipping across the region：

  48. Topic 3: Bill Payment Background Information In general，the more Westernized the place is, the more likely you’ll be expected to leave a gratuity. Some top-end restaurants will add a 10% service charge to the bill. If not, waiters will appreciate you tacking on the 10% yourself. However, if you’re eating at a downscale restaurant, a tip is not necessary.

  49. Topic 3: Bill Payment Situational Dialogue Scene 1 Mr. White has finished his meal and he is paying the bill. (A: Mr. White B: Waiter) A:Waiter, the bill, please. B:OK, wait a moment, and I’ll be along in a moment. (A moment later) Here is your bill. It’s two hundred and thirty six altogether. A:Do you take checks? B:Certainly, sir. Just put your address back. Have you got any identification, please?

  50. Topic 3: Bill Payment Situational Dialogue A:Yes, here is my passport. B:Thank you, sir. Have a nice day. A:Thank you. Scene 2 While paying the bill, Mr. White is facing with some problems. B:Should I bring you anything else? A:No, thank you. I’ll take the bill now. B:Yes, sir. Would you like to sign for it? A:No, I’ll pay. B:How would you like to pay?

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