Welcome to AB140

1. Welcome to AB140 Unit 8 Seminar Ethics and Social Responsibility Introduction to Management

2. Agenda • General Questions and Announcements • Unit 7 Questions • Review of what is due in Unit 8 • Discuss process of making ethical decisions. / Questions and Answers • Corporate Social Responsibility / Questions and Answers • Recognize the components of a diversified workforce/ Questions and Answers • Define and discuss sexual harassment/ Questions and Answers • Recap • Conclusion of Seminar

3. Unit 7 RECAP • Traditional vs. team environment • Benefits of team membership • To the organization • To the team member • Types of teams • Team Development

4. Unit 7 Questions

5. Assignment Questions and Answers There are three graded assignments in Unit 8: • Discussion and Participation-40 points • Dropbox Assignment- 40 Points • Review- 20 Points Reading: Chapter 3 and Chapter 8

6. Unit 8 Discussion • One Sandwich Blitz location is near a public assistance housing complex, which is populated by a large segment of displaced natural disaster victims, many of whom are of various ethnic minority groups. While sales are still good, this location has been the target of two armed robberies over the past year. Some employees have voiced their concern over working at this particular location. Local community leaders have urged Dalman and Lei to keep this location open and told them about a local neighborhood improvement initiative designed to make this neighborhood safer and more attractive. Sandwich Blitz has one more year left on a five-year lease agreement.

7. Unit 8 Discussion-con’t • Refer to textbook; then discuss the concept of corporate social responsibility as it  applies to this scenario. Make sure to discuss the following: Based on your reading on Corporate Social Responsibility what should Lei and Dalman do in this situation? In your response make sure to refer to textbook material. • Post by Saturday! • Must be at least 100 words!

8. Unit 8 Assignment • This week's Assignment consists of viewing a scenario about Sandwich Blitz, Inc., reading an article about integrity in leadership, and writing a two-page double-spaced paper. • Each Sandwich Blitz location is situated on very small parcels of land. This original strategy has contributed to somewhat lower operating expenses for the business and both Dalman and Lei view this as a competitive advantage. Based on new local health codes, new laws have been issued requiring trash dumpsters be a minimum distance of 30 feet (9.144 meters) from the rear entrance of the building. New land-use laws require that all out buildings be at least 6 feet (1.8288 meters) from the property lines. The enclosure that houses the trash dumpster is 5 feet (1.524 meters) from the property lines, which is in violation of those laws. The government inspector has told the unit manager that he would be willing to approve this if Sandwich Blitz provides the food for his department's holiday party. The location manager has conveyed this information to Dalman.

9. Unit 8 Assignment-con’t • “The integrity of a business organization and its leaders is a universally accepted component of business ethics. In his ‘Eight Steps toward Integrity’ Stratford Sherman outlines eight ways in which business leaders can manage a business organization with integrity. After reading the Sandwich Blitz scenario above, visit the Kaplan Library and read Sherman’s Eight Steps toward Integrity on page 45 of the following article: • Leader to Leader; Spring 2003, Volume 2003, Issue 28, pages 39-45. This can be found in the Business Source Complete Database. • After reviewing these Eight Steps, write a paper of at least two full double-spaced pages in length responding to the following: • Explain which of these eight steps apply to Dalman and the Location Manager in this particular situation and why.

10. Unit 8 Assignment-con’t • Critical Elements for this assignment: • Write your original response in Standard English, paying special attention to grammar, style and mechanics. • Respond to the question in a thorough manner, providing specific examples of which of the eight steps apply to the situation and why you believe this is the case. • Ensure that your viewpoint and purpose are clearly stated. • Demonstrate logical and appropriate transitions from one idea to another. • Your paper should be highly organized, logical and focused.

11. Unit 8 Review • Complete readings before attempting the review • May be completed during the Unit only! • Due Tuesday! • Review closes at midnight!

12. Unit 8 Questions

13. Unit 8 Key Concepts • Successful managers are aware of the ethical climate of the organization and strive to be an ethical leader within the organization. • Corporate social responsibility involves consideration of the impact of an organization’s actions on legal, economic, ethical, and societal good-will factors. • Managing diversity in the workplace is a critical issue, influenced by the increasing variety of differences characteristic of the modern worker.

14. Corporations and Conscience • It is truly enough said that a corporation has no conscience; but a corporation of conscientious men is a corporation with a conscience. Henry David Thoreau

15. Ethics-Definitions • Ethics • The system of rules that govern the ordering of values • Values • The principles of conduct such as caring, being honest, keeping promises, pursuing excellence, showing loyalty, being fair, acting with integrity, respecting others, and being a responsible citizen • Ethical Issue • Situation, problem, or opportunity in which an individual must choose among several actions that must be evaluated as morally right or wrong

16. Discuss the process of making ethical decisions

17. Moral Standards • Universalism • Egoism • Relativism • Virtue Ethics

18. Sarbanes-Oxley Act • SARBANES OXLEY ACT • Created a national Accounting Oversight Board • Audit records must be preserved • Requires auditor rotation (5 years) • CEO and CFO must certify the results of the audit • Imposes fines or imprisonment on anyone who defrauds shareholders

19. Unit 8 Questions

20. Corporate Social Responsibility • Defined by our text as • Obligation towards society assumed by business • A socially responsible business maximizes its positive effects on society and minimizes its negative effects.

21. CSR Examples • Starbucks • The foundation of everything we do at Starbucks is our Mission Statement and Guiding Principles. Although we haven’t always been perfect, we have always been dedicated to being the kind of company that is trustworthy and authentic. Being transparent and openly sharing our successes and challenges through our Corporate Social Responsibility Annual Report is an important part of our strategy. Another component is our support of the 10 universal principles of the United Nations Global Compact. • FedEx • At FedEx, we recognize that our impact is greater than the services we provide. We are committed to being a great place to work, a thoughtful steward of the environment and a caring citizen in the communities where we live and work. We are passionate about sustainably connecting people and places and improving the quality of life around the world. • Walt Disney Company • At The Walt Disney Company, we believe that being a good corporate citizen is not just the right thing to do; it also benefits our guests, our employees and our businesses. It makes the Company a desirable place to work, reinforces the attractiveness of our brands and products and strengthens our bonds with consumers and neighbors in communities the world over.

22. Unit 8 Questions

23. What is diversity? • Gender • Age • Religious affiliation • National Origin • Disability status • Military experience • Sexual orientation • Educational level

24. Managing Diversity • Involves recruiting, training, promoting, and utilizing to full advantage individuals with different backgrounds, beliefs, capabilities, and cultures. • Understanding and deeply valuing employee differences to build a more effective and profitable organization. • Valuing the connections that arise and develop between diverse employees.

25. EEOC • Equal Employment Opportunity Commission • Employers have a responsibility to promote diversity and discourage discrimination in the workplace • http://www.eeoc.gov/

26. Unit 8 Questions

27. What constitutes sexual harassment? • Who is involved? • Is it only verbal? • What other means of sexual harassment might be used?

28. What is sexual harassment? Sexual Harassment is… • Conduct of a sexual nature that has negative consequences for employment • Two categories • Quid pro quo: submission to or rejection of sexual conduct is used as a basis for employment decision. • Hostile environment: when unwelcome sexual conduct “has the purpose or effect of unreasonably interfering with job performance or creating an intimidating, hostile, or offensive working environment.”

29. Components of a Sexual Harassment Policy • Develop a comprehensive organization-wide policy on sexual harassment and present it to all current and new employees. • Hold training sessions with supervisors to explain Title VII requirements, their role in providing an environment free of sexual harassment, and proper investigative procedures when charges occur.

30. Components of a Sexual Harassment Policy, cont’d. • Establish a formal complaint procedure in which employees can discuss problems without fear of retaliation. • Act immediately when employees complain of sexual harassment. • When an investigation supports employee charges, discipline the offender at once. • Follow up on all cases to ensure a satisfactory resolution of the problem.

31. Unit 8 Questions

32. Federal Laws • Title VII of the Civil Rights Act of 1964 (Title VII), which prohibits employment discrimination based on race, color, religion, sex, or national origin; • The Equal Pay Act of 1963 (EPA), which protects men and women who perform substantially equal work in the same establishment from sex-based wage discrimination; • The Age Discrimination in Employment Act of 1967 (ADEA), which protects individuals who are 40 years of age or older • Title I and Title V of the Americans with Disabilities Act of 1990 (ADA), which prohibit employment discrimination against qualified individuals with disabilities in the private sector, and in state and local governments; • Sections 501 and 505 of the Rehabilitation Act of 1973, which prohibit discrimination against qualified individuals with disabilities who work in the federal government; and • The Civil Rights Act of 1991, which, among other things, provides monetary damages in cases of intentional employment discrimination.

33. What Discriminatory Practices Are Prohibited by These Laws? • hiring and firing; • compensation, assignment, or classification of employees; • transfer, promotion, layoff, or recall; • job advertisements; • recruitment; • testing; • use of company facilities; • training and apprenticeship programs; • fringe benefits; • pay, retirement plans, and disability leave

34. Recap • In this seminar, we have discussed: • The process of making ethical decisions • The components of a diversified workforce • Sexual harassment in the workplace

35. Thank You for Attending!