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The Role of Leadership in Driving Productivity: The Case of Botswana. Presented by: The Permanent Secretary to the President & Cabinet Secretary February 2007. BACKGROUND.
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The Role of Leadership in Driving Productivity: The Case of Botswana Presented by: The Permanent Secretary to the President & Cabinet Secretary February 2007
BACKGROUND • For the past three decades, Botswana Public Service has enjoyed a high level political support in the implementation of reforms since the leadership saw the need to: - shift focus from concentrating on socio- economic development to developing strategies that increase delivery & productivity in the public service and accountability for results - adopt best practices in Managing the public sector
THE NEED FOR PRODUCTIVITY IMPROVEMENT • The Political leadership was under pressure to deliver its obligations prompted by the general outcry by the public due to: • Poor service delivery • Poor implementation of projects/programmes • Low productivity levels • Poor performance • Resource constraints
VISION 2016 PILLARS • A Prosperous, Productive and Innovative Nation • An Educated, Informed Nation • A Compassionate, Just and Caring Nation • An Open Democratic and Accountable Nation • A Safe and Secure Nation • A Moral and Tolerant Nation • A United and Proud Nation
NATIONAL DEVELOPMENT PLAN • Government Blue Print for Development • Government Strategic Plan aligned to the Manifesto • A 6 year plan with mid term review
Transformational Leadership Transformational Leadership Change Change (Out of the box) (What can be) LEADER LEADER Focus Focus Creative Visionary (Results producer) (Power without) Self Mastery Performer Empowering Internal Internal External External Consciousness Focus Focus Focus Focus Enterprise Mastery Energetic Community People Mastery Builder (Power within) (Results through many) Administrative Analytical (What is) (In the box) Standardization Standardization Focus Focus MANAGER © TC
Transformational Leadership TRANSFORMED LEADERS PEOPLE MASTERY SELF MASTERY ENTERPRISE MASTERY VISIONARY CREATIVE EMPOWERING PERFORMER COMMUNITY BUILDER ENERGETIC ADMINISTRATIVE © TC ANALYTICAL
INVESTING IN LEADERSHIP • Critical success factor in transformation processes • Leadership development • Succession planning • Best practices © TC
Leadership Competency Model • Vision • Strategic and collaborative Influence • Creativity and Change • Managing Operations • Managing Performance • Quality Service Delivery • Resource Management • Problem Solving and Decision Making • National Agenda • Vision 2016 • MDGs • NDP 9 • The Ruling Party Manifesto • Ministerial Strategic Plans • Governance • Awareness of Government Workings • Policy Development Management • Accountability • Best Practice • Standards • Managing Relationships • Teamwork • Emotional Intelligence • Communication Corporate Administrative Government/Customers Interface Communication Botswana Government 2006
PROSPERITY FOR ALL Stakeholders: Citizens of Botswana S1.Quality Life (PSP) S2. National Stability (PSP) S3. Vibrant, Competitive Nation of Opportunity (PSP) Prosperous, Productive & Innovative Nation A Safe and Secure Nation A United and Proud Nation 7.Promote Self Reliance MOA 1.Economic Growth & Diversification MFDP 4.Disaster Management MSP (OP) 4.Efficiency & Effectiveness MMEWR 1.National Security BDF 1. Promote Patriotism IEC 2.Maintain Social Harmony MLHA / IC 8.Infrastructure Development / Maintenance MWT 2.Effective Law & Order BPS/AOJ 2.Employment Creation MTI 5.Rural Development MLG 5.International Goodwill & Cooperation MOFAIC 3.HIV / AIDS NACA 3.Sustainable use of Resources MEWT 9.Research & Development MCST 6.HR Development DPSM A Compassionate, Just & Caring Nation An Educated, Informed Nation 1.Ensure Equitable Distribution of Resources & Opportunity MLH 3.Promote Social Responsibility MLHA Vision 2016 Pillars 3.Improve Access to Information MCST 1.Education for All MOE 2.Improve the Quality & Relevance of Education MOE 4.Health for All MOH 2.Alleviate Poverty (MOA)(MLH) 4. Instill Lifelong Learning MOE An Open, Democratic and Accountable Nation A Moral and Tolerant Nation 2.Ensure Accountability AGC/OAG 1.Uphold Good Governance OMB 1. Promote Heritage MLHA 4.Uphold Traditional Leadership System NA Justice Dispensation… AOJ 3. Continuous Development of Quality Leadership MSP (OP) Promote Moral uprightness (morality) DCEC 5.Promote Positive Mindset MSP (PSRU)/BNPC Financial Resources FR1.Revenue Generation MMEWR FR2.Optimum use of Resources MFDP
SS3 Reduce HIV/AIDS Infection and Impact SSM3.2.1 Percentage of New Antenatal care (ANC) clients agreeing to test for HIV SS3 HIV/AIDS
PP9. Accelerate Research and Development • PPM9.1 Gross Expenditure on R&D (GERD) GERD is about 0.43% which is much lower than that from developed countries (~ 3%). Updated 22 Feb 2007
PP4. Efficiency and Effectiveness • PPM4.1 – Labour Productivity Index Template date of last update – 060911
21 POINT AGENDA • From the Vision 2016, NDP 9 and the ruling party manifesto, five key performance areas stand out as the ones our Public Service has to follow to connect with citizens and delight customers • Reviews focus on this Agenda
Visionary Leadership Implementation and Coordination A World Class Public Service Human Resource Management Financial Management Information Management and Communication 21 POINT MANAGEMENT AGENDA
Leadership Development Strategic Direction Visionary Leadership Strategic Management Value Driven Leadership 21 POINT AGENDA – Visionary Leadership
Strategic Execution Implementation & Coordination Effective Coordination Customer Focus 21 POINT AGENDA –Implementation and Coordination
Human Resource Planning Feedback system Human Resource Management Attracting Talent Retention Strategies Employee Development 21 POINT AGENDA - 21 POINT AGENDA Employee Empowerment Rewards & Recognition Positive Work Environment
Resource Optimization Audits Financial Management Result Focused budgeting Additional Budget/Funding 21 POINT AGENDA – Financial Management
Timely Information dissemination Information Management & Communication Quality Knowledge Management 21 POINT AGENDA – Information Management & Communication
CHALLENGES • Change in mindsets • Resource constraints • Collaboration and Coordination • Involvement of the Parastatals • Whether or not Parliament is holding the Public Executive accountable • Pro-activeness of the Judiciary • Risks of Non delivery