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1. Assign credit limit, Account Manager and term code

1. Assign credit limit, Account Manager and term code. 2. Update allowed AR and Avg Days. Create user authorization for credit department System Utilities – System Setup – Authorization Maintenance Create one authorization for each user for one or more divisions.

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1. Assign credit limit, Account Manager and term code

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  1. 1. Assign credit limit, Account Managerand term code

  2. 2. Update allowed AR and Avg Days

  3. Create user authorization for credit departmentSystem Utilities – System Setup – Authorization Maintenance Create one authorization for each user for one or more divisions.

  4. Why Orders go to Credit Hold • 1. Customer has open terms (e.g. Net 30), but is over the credit limit. • 2. Customer has open terms, but at least one invoice is past due. • 3. Customer has open terms, but the average days to pay is greater than the allowed average days to pay. • 4. Customer has “deposit required” term type, but no deposit has been entered against the order.

  5. Check credit during processing.

  6. Calculation of available credit. • 1. Available credit = Credit limit – total accounts receivable balance – order value without pre-approved credit. • 2. As soon as the available credit < 0, orders will go on hold unless approved by a user with a correct credit password and credit authorization set-up. • 3. If the order is not approved on the credit approval screen, then the order will be put on hold. • 4. Parts can be entered into the order but no pick slip can be generated until the order is released.

  7. Invoice Beyond Terms

  8. Terms: 30 daysAllow AR Days: 30Invoice Age: 68 Days

  9. Orders to COD Customers.5. • 1. A COD customer has a term-code with a term-type of “COD”. • 2. Parts and service orders can be entered for COD customers, and credit approval is not required. • 3. Parts can be entered, picked, and staged . Service orders will display on the dispatch board. • 4. At time of billing, payment MUST be entered in order to complete and post the invoice. If a partial payment is attempted, the system will change the payment amount to the full amount of the invoice. • 5. User has the option to post a deposit to the order BEFORE billing. If the deposit is for the full value of the invoice, no other payment is required at time of invoicing. The deposit will automatically apply to the invoice at time of billing and display on the invoice.

  10. Orders to Customers with “Deposit Required” term code • 1. Parts orders can be entered, and a deposit should be entered in the payments and totals tab in an amount that is equal to or greater than the total amount of the order. • 2. If no deposit is entered, then the order will go on “hold”, and no picks can be printed or staged. • 3. The order can then be released thru the Credit Release screen, but will continue to go on hold UNTIL a deposit is entered.

  11. Using the Approved Amount Feature1. Each order or service can be approved for an “up to” amount. if you set the system to use the approved amount, the order will go back on hold when the total value exceeds the “approved” amount.2. Individual users can have a pre-approved amount set in the user file. This is the amount of additional credit the user is allowed to approve when customers reach their credit limit.

  12. Check Approved Value in Control Records Order Control Service Dispatch Control

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