Web Redesign & Mobile UX

1. Web Redesign & Mobile UX

2. Library Use Online LIBRARIES WEBSITE = library info + portal to library resources • 6 million journal articles downloaded • 9 million sessions on Libraries websites • 3 million sessions on 300 databases • 750,000 uses of online course reserves • 15,000 reference questions answered online

3. The Problem "There are just so many things on this page so I really don't explore anything. I just ignore them."

4. Goals • Update information architecture • Provide access across devices • Better meet users needs • Clearly define goals of the site for web authors

5. University Libraries Authoring: • 100+ web content authors • 40+ unit/program sites Redesign Team: • 1 Systems Librarian • 2 MSIM grad students = ux & prototyping • 1 web committee = 12 staff

6. Fall/Winter - Research • Personas • Interviews • X/O exercise • Cardsorting: • in-person & online (Optimal Sort) • Mobile usability research • Survey of other library sites: mobile and desktop

7. Committee Role • Sounding board • Libraries’ priorities • Working groups: • Guiding principles • Portal content • Communication • Design help: • attention mapping • style tile mockups

8. Guiding Principles Users will: • be able to find and access resources easily and quickly. • be able to ask questions and get answers (or help finding answers) at any time during their use of the Libraries’ website. • always drive design decisions about the website. Translates into specific directions that inform the design and ongoing management of content

9. Spring - Design RITE process:Rapid Iterative Testing and Evaluation

10. Mobile Usability Testing • Morae - Techsmith • Document Camera • $10 UBS giftcard Samsung UF-130ST

11. Summer - Implementation • Plone 4.2 • Diazo theming • Bootstrap • LESS

13. Coming September 2013 Questions? Christine Tawatao tawataoc@uw.edu