Education and

1. Education and business solutions (Hermond) Dean Cooper, CNA, MCSE, M.A, Ed.D. Owner, Business and Individual Technology Services November 5, 2011

2. “The move to Microsoft Online Services will help cut operational costs by an estimated 30% and create a variable cost model that will provide increased flexibility in the future.” • Ingo Elfering, Vice PreseidentGlaxoSmithKline • “We were cautious of how many people would embrace a new tool. What we found was that 80% of our users wanted to be on a Microsoft type platform and were using one at home” • John Kalka, Vice PreseidentIngersoll Rand • Older Millennials (23-27) spend an ave. of 6.8hrs/w interacting with work email. Younger Millennials in work spend just 4.2hrs/w on email and more time on text messaging (3hrs) or IM (3.2hrs). • Accenture, Jan. 2010 CONSUMERIZATION MULTI-GENERATIONAL INFRASTRUCTURE LIMITATIONS Trends Driving The Future of Productivity • “By 2012, 20% Of Businesses Will Own No IT Assets.” • Gartner, Jan. 2010 • The world's mobile worker population will pass the one billion mark this year and grow to nearly 1.2 billion people – more than a third of the world's workforce – by 2013. • IDC, Feb. 2010 ANYTIME, ANYWHERE RISE OF THE CLOUD

3. Do These Sound Familiar? • Data Protection • I am afraid of losing data if my PC crashes • I need to protect sensitive data • I need to restrict data access • Data Access and Employee Productivity • It is difficult to access data from outside the office • Business data I was working on offline doesn’t synchronize with the content on the server • I have multiple versions of the same document stored in various locations • IT Maintenance • Troubleshooting computer problems is a headache • It is time-consuming to manage multiple PCs and servers • I find servers too complex and costly to manage and maintain

4. Why Assess? Report Analyze • Systematic way to help a client evaluatetheir situation • Limits missed opportunities • Creates a deep and lasting relationship • Continual source of opportunity • Allows the client to budget and make strategic investments Implement Change Client Pain Observe Understand

5. The Assessment Process • Business Assessment • Vision • Motivation • Processes and procedures • Technology Assessment • Technology assets • How they use technology • Identify new opportunities • New products • New service opportunities

6. Announcing Microsoft Office 365 BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSION OF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES. 

7. The Future of Productivity Best productivity experience across PC, phone, and browser The cloud on your terms Online On-premises Enterprise Content Management Unified Communications Business Intelligence Enterprise Search Collaboration

8. Private cloud defined Inherent attributes of cloud Control Self-Service Visibility and compliance Scalable/elastic Usage Based Shared Private Cloud

9. What Constitutes cloud computing? SOFTWARE AS A SERVICE PLATFORM AS A SERVICE INFRASTRUCTURE AS A SERVICE

10. THE PRIVATE Cloud SERVICE PROVIDER PAAS IAAS CUSTOMER

11. INFRASTRUCTURE as a service INFRASTRUCTURE TODAY INFRASTRUCTURE AS A SERVICE LOW UTILIZATION MODERATE TO HEAVY UTILIZATION LITTLE TO NO AUTOMATION HIGHLY AUTOMATED LOW SERVER TO IT STAFF RATIO HIGH SERVER TO IT STAFF RATIO STATIC DEPLOYMENT FOR PEAK SCALE DYNAMIC DEPLOYMENT FOR BALANCE FULLY PHYSICAL PHYSICAL AND VIRTUAL DIFFICULT PATH TO PAAS AND PUBLIC CLOUD PATH TO PAAS AND PUBLIC CLOUD IT’S ALL ABOUT EFFICIENCY

12. Challenges OF Managing your Infrastructure WITH ALL THESE CHALLENGES, HOW DO YOU STAY FOCUSED ON GROWTH, PRODUCTIVITY AND INNOVATION TO CREATE BUSINESS VALUE? Changing Markets Increased Regulatory Compliance Legacy Systems and Processes Pressure to Go to Market Faster Smaller Budgets

13. The Public Cloud PUBLIC CLOUD PUBLIC CLOUD: PLATFORM AS A SERVICE APPLICATION PUBLISH TO CLOUD, OR ENTERPRISE, OR BOTH INFRASTRUCTURE AND PLATFORM APPLICATION ON PREMISES PLATFORM

14. THE PUBLIC CLOUD REDUCED COSTS REDUCED COSTS FLEXIBILITY FLEXIBILITY AGILITY AGILITY SCALABLE AND ELASTIC USAGE BASED EFFICIENT BENEFITS HIGHLY AUTOMATED HIGHLY AUTOMATED CORE ATTRIBUTES “Cloud service offerings are increasingly becoming a routine alternative for IT managers. The overall public cloud services market is growing rapidly (IDC puts it at $23 billion today, and about $55 billion in 2014).” Patrick Thibodeau, Computerworld October 15, 2010

15. Announcing Microsoft Office 365 BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSION OF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES. 

16. Exchange Server and Exchange Online Mobile Collaboration Voicemail in Your Inbox Email & Calendar Email Archiving • ON PREMISES     • Office 365    

17. Exchange Server and Exchange Online Mobile Collaboration Voicemail in Your Inbox Email & Calendar Email Archiving • ON PREMISES     • Office 365     Rich client access via Outlook Premium web experience via OWA Large mailbox sizes (25 GB) Calendar sharing and publishing Premium anti-spam andantivirus (Forefront) Information protection and control

18. Exchange Server and Exchange Online Mobile Collaboration Voicemail in Your Inbox Email & Calendar Email Archiving • ON PREMISES     • Office 365     Sync email, contacts, calendar Supports popular mobile devices Remote device wipe Mobile device security policies Block and quarantine devices

19. Exchange Server and Exchange Online Mobile Collaboration Voicemail in Your Inbox Email & Calendar Email Archiving • ON PREMISES     • Office 365     Text preview of voicemail Customized greetings and call transfer options Voice access to e-mail, calendar, and contacts Message waiting indicator Lower TCO with email and voicemail on one platform

20. Exchange Server and Exchange Online Mobile Collaboration Voicemail in Your Inbox Email & Calendar Email Archiving • ON PREMISES     • Office 365     Personal archive “Move and delete” policies Legal hold policies Transport rules Multi-mailbox search for e-discovery

21. Lync Server and Lync Online Basic Messaging Conferencing Voice PBX Replace • ON PREMISES     • Office 365   FY12 Not Available

22. Lync Server and Lync Online Basic Messaging Conferencing Voice PBX Replace • Presence • Instant Messaging • ON PREMISES     • GAL and Skill Search • Office 365 • Activity Feeds   FY12 Not Available • Windows Live Messenger Federation (incl. Mac) • PC to PC voice & video calls

23. Lync Server and Lync Online Basic Messaging Conferencing Voice PBX Replace • Multiparty (3+) Audio/Video • Ad hoc collaboration • ON PREMISES     • Application Sharing • Online meetings • Office 365   FY12 Not Available • Reservation-less audio conferencing • Requires Telco partner to connect to the public phone network (PSTN audio conferencing)

24. Lync Server and Lync Online Basic Messaging Conferencing Voice PBX Replace • Call landlines and mobiles (PC to PSTN) • Transferring and forward calls • ON PREMISES     • Single number • Simultaneous ring • Office 365   FY12 Not Available • Exchange Voice Mail Integration • Requires Telco partner to connect you to the public phone network (DIDs, PSTN termination)

25. Lync Server and Lync Online Basic Messaging Conferencing Voice PBX Replace • E911 • Call Admission Control • ON PREMISES     • Branch office appliance • Office 365 • Existing telephony integration   FY12 Not Available • Fax and analog devices • Call Park, Hunt Groups • If the customer wants PBX replace, all OCS workloads must run on premise • On Premise OCS can work with SharePoint & Exchange Online – Sell Office 365 “E” + Voice CAL!

26. SharePoint and SharePoint Online Sites & Communities Content Management Search, Insights & Composites i • ON PREMISES    • Office 365 FAST Search – Wave 15 BCS – FY12 PerformancePoint – Wave 15 No full-trust code  

27. WHY Business and Individual Technology Services and Microsoft for the public and/or private cloud?

28. THE VALUE of Business and Individual Technology Services and Microsoft Automated Service Management Global Datacenter Presence Cloud Power Consistent Development and Deployment Platform

29. cloud security principles CONFIDENTIALITY INTEGRITY AVAILABILITY ACCOUNTABILITY

30. Microsoft’s approach to cloud security Risk-based Information Security Program Deep Set of Security Controls Comprehensive Compliance Framework

31. World Class Data Centers • $2.3B+ Investment in cloud infrastructure • Geo-Redundant Data Centers • Locations in North America, Europe, and Asia to provide optimal performance • 99.9% guaranteed uptime (99.95% actual) • Secure Infrastructure – ISO27001 and SAS70 certified • Built from the ground up to be environmentally sustainable

32. Partner with a Trusted Advisor • PARTNER WITH SOMEONE WHO: 1 2 3 4 • Understands your industry and your business • Has IT Expertise and Competencies • Can create the right IT solution for your business • Lets you focus on what matters most, your business A MICROSOFT PARTNER LIKE Business and Individual Technology Services CAN HELP YOU GET STARTED TODAY!

33. Next Steps VISIT THE MICROSOFT CLOUD POWER WEBSITE: www. microsoft.com/cloud 1 LET US ASSIST YOU WITH YOUR CLOUD STRATEGY: Business and Individual Technology Services (626) 345-1297 edtechservices@earthlink.net 2 LEARN MORE AT OUR WEBSITE: www.bitsitservices.com Partner of Record #716671 3