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Digital Inclusion in the UK and Europe

Digital Inclusion in the UK and Europe. Workshop NIACE 4 November 2011 Leader: Ellen Helsper. Outline. What is digital exclusion, how can we define it? What do we know about digital exclusion and how it relates to social exclusion in the UK and Europe?

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Digital Inclusion in the UK and Europe

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  1. Digital Inclusion in the UK and Europe Workshop NIACE 4 November 2011 Leader: Ellen Helsper

  2. Outline • What is digital exclusion, how can we define it? • What do we know about digital exclusion and how it relates to social exclusion in the UK and Europe? • What is the role of social networks and everyday environments? • Can we identify best practise ? • What should our outcome measures be for future interventions in relation to learning?

  3. Exclusion facets • Access: • Mobility • Ubiquity • Privacy • Skills • Technical • Social • Critical • Creative • Engagement • Educational • Social • Economic • Civic • Cultural • Motivations • Societal • Personal

  4. Source: Worldinternetstats.org Access = Use?

  5. Source: EU Kids Online II Skills

  6. Source: OxIS Attitudes and Motivation

  7. Source: OxIS Engagement

  8. Social  Digital exclusion Rich getting richer?

  9. Digital Underclass? Which groups are least likely to be able to take advantage of the learning opportunities offered through new media? Now and in the future?

  10. Access Quality: Broadband

  11. Skills

  12. Engagement

  13. Engagement

  14. Relative exclusion Relativity Relative deprivation is as important if not more so than absolute deprivation. For some key clusters, digitally excluded people may suffer from higher levels of disadvantage in the context of their community than other with the same levels of ‘objective’ digital exclusion. (National Audit Office report, 2009)

  15. Proxy use and intermediaries One third of non-users in the UK rely on family or friends to use the Internet on their behalf, which means they belong to networks of people able to do this for them. (Helsper & Godoy, 2011)

  16. Best practise? Socio cultural background Engagement Relevance Value Sustainability? Social environment Economic status Individual characteristics

  17. How should we plan for learning in a Digital World? o What can NIACE do? o What is the role of central government? o What is the role of local government? o What can providers do? o What can individuals do? o What can learners do?

  18. Case studies • Elderly • Socially Isolated • Socio-economically deprived

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