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Walk “In” the Line

Walk “In” the Line. Nancy S. O’Shea, M.A. with input from Tangy Smith, Kalamazoo Valley Community College. Things to Consider. The Need? Your Hours? Your Staffing? Your Space?. Need. Do you have a need for walk-in vs. appointment testing?. Hours . Are you open enough hours?. Staffing.

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Walk “In” the Line

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  1. Walk “In” the Line Nancy S. O’Shea, M.A.with input from Tangy Smith,Kalamazoo Valley Community College

  2. Things to Consider • The Need? • Your Hours? • Your Staffing? • Your Space?

  3. Need • Do you have a need for walk-in vs. appointment testing?

  4. Hours • Are you open enough hours?

  5. Staffing How will this affect your staffing?

  6. Space Do you have appropriate space?

  7. Pros • Proctor flexibility • Reduce number of phone calls • Increase volume of business • Provides a more dynamic work environment for staff

  8. Cons • The need to cross train your staff • Additional pressure for proctors • Supervisor has to be more involved in the day-to-day test administration • End of day testing has to be closely monitored.

  9. Tests Offered to our Students • Accuplacer Placement • Course Testing - both paper/pencil & Angel (LMS) • Hobet V • Hesi A2 • ESL Placement testing • Career testing/paper & pencil

  10. Tests offered to Community Members • MAT • CLEP • DSST • NABCEP • Distance Education for other schools • Certification Tests

  11. What makes this possible • TSiS • Cashier’s office • Digital Desk • SMART Sync (SynchronEyes)

  12. Questions?

  13. Contact Me! • Nancy S. O’Shea, M.A. Brookdale Community Collegenoshea@brookdalecc.edu732-224-2076

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