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Calculating the costs of Information technology in higher education. Paul Bacsich, Sheffield Hallam University. £ + £ = £ ??. “IT in T&L” work at SHU. Costs of Networked Learning [JCALT] Real Costs of (Admin) IT [JCALT] T&L Round Table [JCIEL] NLN Evaluation [FEFC]
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Calculating the costs of Information technology in higher education Paul Bacsich, Sheffield Hallam University £ + £ = £ ??
“IT in T&L” work at SHU • Costs of Networked Learning [JCALT] • Real Costs of (Admin) IT [JCALT] • T&L Round Table [JCIEL] • NLN Evaluation [FEFC] • e-tools for the e-University [HEFCE] • CETIS associate partner [JCIEL] • Also GENESIS [TEN-TELECOM], Upgrade [Obj 4], REMIT-MOE [ESF]
CNL - Introduction... • CNL 1 - 1999 • Funded by JCALT, run by SHU • Outcome - the theory and identification of the main issues • Further funding from JCALT - CNL 2 • Aims to transform the theory into a practical guide
CNL1 outcomes • Schema with the following features • Multi-level • Multi-stakeholder • Activity Based Costing in line with Transparency Review guidelines • Flexible allocation of overheads, including consumption-based • Planning model • Course life cycle of 3 phases
CNL2 Project Update... • Started August 2000 • ABC Experts Contracted • Research Team Active • Faculty Engaged • Interim Report Written • Project Conclusion February 2001
Normal Reallocate Direct General Ledger Resource Drivers Attributes Function Process Activities Cost Drivers Cost Objects Budgets Business costs Activity Based Costing
Steps towards ABC • Identification of Processes and Activities • Allocation of Time against Activities (based on memory and records) • Cost Driver Collection • General Ledger Analysis • Model Building • Reporting
Interim Thoughts • Once engaged, participants enthusiastic! • Links to IiP and EFQM should be explored • Long time-scales are essentialplus the sustained effort to get the necessary depth of study • Project Team and Study Participants need to get along • Champion Essential to Open Doors - and the time to do it
Real Costs of IT • 6-month study ending Dec 2000 • Tries to “do a CNL” for Admin IT • Draft Final Report nearly ready for select release to critical readers
RCIT - some outcomes • Same critique of conventional accounting as in CNL: need for ABC, stakeholders, etc • Need softer measures of cost-benefit • Life-cycle issues and costs • Another 3-phase model to parallel CNL:Plan/Procure, Install/Operate, Enhance/Decommission • More quantitative info than in CNL1
TLT Round Table • Costs are only a part of the issue • Change management is key • Round Table a particular approach (US) • Participative • Co-chairs • Allow refuseniks • Trialling this at SHU, UoS and TSC • Need to establish a baseline - so survey
Get in touch... • I will be around for the rest of the conference • After the conference you can get hold of our team via p.bacsich@shu.ac.uk • Check out the project web sites at www.shu.ac.uk/virtual_campus/cnl and www.shu.ac.uk/tltrRCIT site coming “real soon now”