1 / 7

Wave 3.0 Overview

Wave 3.0 Overview. Wave 3.0- mobile focused. Wave 3.0 Key Features. ViewPoint Mobile Features Included. Applications Delivered to Mobile. Applications Delivered to Mobile. Call Center. Supervisor uses ViewPoint Desktop. Mobile Agents Can Sign in Using Statuses

kathie
Download Presentation

Wave 3.0 Overview

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Wave 3.0 Overview Wave 3.0- mobile focused Vertical Communications, Inc

  2. Wave 3.0 Key Features Vertical Communications, Inc

  3. ViewPoint Mobile Features Included Vertical Communications, Inc

  4. Applications Delivered to Mobile Vertical Communications, Inc

  5. Applications Delivered to Mobile Call Center Supervisor uses ViewPoint Desktop Mobile Agents Can Sign in Using Statuses Can Take & Make Queue Calls Call Control IM conversations Can See Real-Time Queue Statistics Real-Time Call Statuses Listen to Automatic Queue Recordings Vertical Communications, Inc

  6. Wave 3.0 Key Bug Fixes Vertical Communications, Inc

  7. Future Release Roadmap Vertical Communications, Inc

More Related