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iBridge Solutions

iBridge Solutions. INTRODUCTION.

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iBridge Solutions

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  1. iBridge Solutions INTRODUCTION iBridge Solutions is uniquely positioned to service customer requirements by leveraging its tenets of quality & innovation, the best people talent, self-sustaining process framework & domain knowledge. We offer customized service offerings, translating into the most flexible & cost-effective services of the highest quality for our customers. Everyday, our clients entrust their customers & business to our bilingual employees, who engage in telephone & internet contact, call center operations, information technologies & management, telecommunications, sales, customers’ services & marketing efforts. “iBridge Solutions” is about delivering long-term benefits & measurable value to our customers through. • Business Process Re-engineering. • Integrating Technology with BPO. • Knowledge Services. • Back Office projects

  2. OFFSHORE OUTSOURCING TO INDIA • Offshore Outsourcing is a simple concept of taking internal company functions a paying an outside firm to handle them. Outsourcing can help you save money, improve quality, or free company resources for other activities. The concept of Data En Outsourcing Services only, is history. Now, outsourcing India can be associated with IT enabled services. India has become the obvious choice for outsourcing because of ocean of low cost English speaking scientific and technical talent. • Regardless of the size of the organization, almost everyone can outsource to India 1 any type of IT related services and achieve technical and functional edge on t competition without compromising quality. The cost savings may range from 50% -80% in many cases.

  3. DATA ENTRY • Data is the backbone of any organization. Whether you are planning, analyzing , every stage and every level of person in the organization requires data. Data as such is not of any use, even if the best of the data is available. The data is required to be transformed into Information to get the best out of it. • Today for the industries like IT that creates huge data processing everyday, it is very difficult and requires huge investments as well as lots of time to keep the records up to date. It is now very important to outsource data entry jobs.

  4. DATA ENTRY OUTSOURCING PROCESS Content Development iBridge Solutions’ data entry professionals are specialists in data entry services and data processing, extraction, typing, capturing and data maintenance services. If you would like to concentrate on your core processes, then Outsourcing data entry work is a wise and profitable option, just leave data entry work to our professionals. Data entry outsourcing helps you in saving huge labor cost. Our team of Data Service providers is well aware of the fact that Accuracy , Efficiency , Effectiveness Accountability and Performance are not just the words to say, they firmly understand their importance and believe in them. Our performance speaks for us. Online and Offline Data Entry includes the transcription of information from the original source into a machine-readable form . Although keyboard entry is the most familiar, other fast-growing methods include scanners, speech recognition and automatic device-to-system technology. Data Entry group prepares reports, letters , mailing labels , and other text material. And, we do document management using OCR and MICR scanning i.e., with the help of Optical Character Recognition (OCR), Magnetic Ink Character Recognition(MICR) readers they record, edit, store, and revise letters, memos, reports, statistical tables, forms, and other printed materials . We can also maneuver existing data, edit current information, or proofread new entries into a database for accuracy.

  5. SERVICES WE PROVIDE • Outbound Tele Service (UK,US,AUS, INDIA) • Data Entry Services • Data Capturing • Data Conversion & Enrichment • Call Center Training & Placements • Graphic Designing • Photoshop (POST PRODUCTION)

  6. IT. DEPT iBridge Solutions IT Team: • Right from the start of operations, iBridge Solutions has invested wisely in leading cutting edge technology that provides twin factors of Scalability and Stability to our Operations. iBridge Solutions has built strong business relationship with leading vendors for access to latest offerings and round the clock support. IT Continuity • Daily data back-up, stored at off-site location • Common hardware spares in stock on location • Trained manpower as part of internal 24X7 helpdesk Power Continuity • Dual high capacity UPS systems • Separate UPS feed for data centre • Dual generator power back-up • Dual power supply units on switches and mission critical servers Service Continuity • Free seating concept where agents can log on from anywhere in the facility for protection against specific bay failure. Agreement with backup transportation service provider. Ability to route calls to client locations with minimal downtime. 24 X 7 IT help desk is an integral part of our technology team and provides break-fix-install services across the programs.

  7. OUR TECHNOLOGY • Computers 15nos: P4 – 2.5 GHz processors, 512 Ram, 80 GB Sata HDD, Gigabyte Motherboard with 1 GB inbuilt network card, 15” TFT HCL wide screen monitors, running on either XP Pro . • Networking: Cabling done with AMP Cat6 cables, contains 1 D-Link switch. • Server: 2nos: HCL – P4 CORE2 DUO processor, 2GB Ram, 260 GB SCSI HDD, 2 Ethernet cards, 15” TFT HCL monitors. • Predictive Dialer: Provided by Drishti Technologies Ltd. • Broadband of 2Mb : Provided by BSNL Telecom. • Backup for Electricity: Online UPS with batteries which can provide electricity for minimum 6 hrs.

  8. QULAITY • We at iBridge Solutions believe in the organization wide mantra of "Quality Drives Performance“ • iBridge Solutions is always striving to set new standards for quality by maintaining the perfect balance of world class technological resources, best systems and a highly professional team to run them. We understand that nothing is more essential to ensure customer delight than quality.

  9. QULAITY POLICY • iBridge Solutions will continuously strive to achieve customer satisfaction by producing and providing systems, products and services that meet stated and implied needs of the customer. We will do so: • By providing leadership to drive the continuous quest for quality at iBridge Solutions . • By developing and nurturing our human resources, recognizing that these are central to our line of business. • By following well defined and continuously improving processes to ensure that we provide customer satisfaction consistently.

  10. OUR STRENGTH • Clearly communicate with customers • Provide quality, responsive customer service • Add value to customers’ businesses • Deliver on time • Be a strategic player • Display technological leadership • Have financial stability

  11. Our experience in Data Entry Jobs and Outbound Projects We have been doing Outbound and Data entry since year 2007 for our domestic and offshore clients. DATA ENTRY: US / INDIA • Data Entry, Form Filling • PDF To DOC Conversion • Captcha Entry OUTBOUND: UK / US • SURVEY • LEAD GENERATION • SALES, UPSELLS

  12. CONTACT US • iBridge Solutions • CEO : Sandeep Shinde • Address: GE 14 Thakkar Buzz, CBS Link Road, • Nasik, Maharashtra (INDIA). • Tel :+91- 800-711-4908 • Email: solutions.ibridge@gmail.com • Chat: ibridgesolutions (Skype) • Website: UPDATING……..

  13. Thank you for your valued time and support

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