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The Voice of Tourism in South Australia. OUR MISSION. To engage, represent, strengthen and empower the South Australian tourism industry. MEMBERSHIP BENEFITS Representation Business Improvements Business Education & Skill Solutions Quality Assurance and Business Excellence
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OUR MISSION To engage, represent, strengthen and empower theSouth Australian tourism industry. • MEMBERSHIP BENEFITS • Representation • Business Improvements • Business Education & Skill Solutions • Quality Assurance and Business Excellence • Networking & Information • Engagement in Industry Directions
INDUSTRY DEVELOPMENT PROGRAMS • Australian Tourism Accreditation Program (ATAP) • Eco Certification • Respecting our Culture • Climate Action Certification • Highlighting businesses committed to quality business practices • Business tools for development and continual improvement. • A third party recommendation of SA tourism businesses, providing • consumer confidence. • Promotion on our Consumer Website • www.qualitytourismsouthaustrlai.com.au
SA TOURISM AWARDS • Raising the profile and awareness of SA tourism operators. • Recognising and promoting excellence in SA tourism. • Continual improvement to provide a better SA visitor experience. • Held annually and form part of the Australian Tourism Awards • Entry is open to all SA tourism operators across 30 categories • Submission based and site visit assessment • Covers 5 major areas of a business operation including; • customer service • Identifying procedures on how to provide for visitors with specific needs
TRAINING & EVENTS CALENDAR • 2013 SATIC Tourism Conference – 29 May; SebelPlayford Adelaide • Talking Tourism networking event – 29 May; held quarterly in Adelaide • 2013 Training workshops: • Certificate III in Micro Business Operations – Adelaidemetro & regional • Certificate IV in Frontline Management • Tourism E-Kit 3 day Workshop - Improve your Business Performance Online • Meet the Minister for Tourism - Networking Functions • + more in the pipeline
KEEPING MEMBERS INFORMED • www.satic.com.au • Tourism Awards • Accreditation • Resources • Industry Development • Newsroom • Training Event Calendar • Discussion Boards • Member Offers • Helpful Links
E-COMMUNICATIONS SATIC Snapshot Distributed monthly, keeps members informed and up to date on programs and business initiatives. Sign up today. From the Chief Executive Sent on a regular basis, keeps members informed of the work the CE is doing on the members’ behalf. Similar to a blog, it is intended to give insight and facilitate discussion. Exclusive to members.
Level 1, 41 Currie Street, Adelaide Ph. 8110 0123 info@satic.com.au www.satic.com.au