Welcome to the class!

1. Welcome to the class! Please write your full name in the chat box! Writing an Incident Report

2. INTRODUCTIONS

3. What about you? Have you ever had an accident?

4. EO - Course: Spotting Workplace Hazards

5. EO - Course: Spotting Workplace Hazards

6. Learn vocabulary related to work hazards and injuries. • Find out what the role of the Worker’s Compensation Board is. • Get familiar with a typical incident report form. • Use a checklist to write an incident report step by step. • Watch a You Tube video. • Write an incident report with help and on your own. Plan for the class

7. Hopefully this did not happen to you! Slip on wet floor Chemical burn Get hit on the foot

8. More Accidents at the Workplace Trip over something Lift heavy things (lumbago) Fall from a ladder

9. Some Facts: • New workers have four times the risk of injury during their first month in a job. • One in every 15 workers is injured during work in Canada. • Newcomers do not find the work they hope to do right away – they are more likely to work in manual jobs, which have higher rates of injury.

10. Match the word with the corresponding definition..

11. Match the word with the corresponding definition..

12. What should you do if you get injured at work? • Report to supervisor • Get medical help if necessary • Write a detailed incident report • If you miss time from work or see a healthcare provider because of a work-related injury, report the injury to the WCB by phone, fax or mail.

13. How to Write an Incident Report “If it wasn’t documented, it didn’t happen.”

14. How to Write an IncidentReportWCB Incident Report

15. Example 1: Scenario • Gonzales Castillo is a delivery person in Winnipeg, Manitoba. He was unloading TV sets by himself from the WTV Company’s delivery truck on Monday, June 3 at 2:00 pm. • Suddenly, one of the 40kg boxes started to fall off the truck. Gonzales turned to quickly catch the the box and twisted his lower back.

16. Example 1: Employer’s Incident Report • Please describe the incident in as much detail as possible. (Use a separate sheet if necessary. If applicable, identify any witnesses.)

17. Example 1: Step by Step

18. Example 1: Step by Step

19. Example 1: Employer’s Incident Report • I was unloading TV sets from the WTV Company’s delivery truck Monday, June 3 at 2:00 pm. Suddenly, one of the 40kg boxes started to fall off the truck. I turned to quickly catch the the box and twisted my back. • Because of serious back pain I had to go to Misericordia Urgent Care on Sherbrook Street the following morning.

20. Example 1: Some Useful Expressions • I was unloading TV sets from the WTV Company’s delivery truck Monday, June 3 at 2:00pm. Suddenly, one of the 40kg boxes started to fall off the truck. I turned to quickly catch the the box and twisted my back. Use the past progressive (was ….ing) when you were in the middle of an action that was interrupted by another action. When, then, after this, suddenly are good linking words.

21. This is Greg, a worker for Winnipeg Delivery Company (WDC) This is a crate that Greg had to repair. And this is a malfunctioning staple gun. Example 2: Scenario

22. http://www.youtube.com/watch?v=TeICOKONNaI Example 2: Watch Video

23. Example 2: Video • Watch the video – it is funny and not real! • But still a good exercise for us! • When watching for the second time try to make some notes to fill out this chart:

24. Example 2: Step by Step

25. Example 2: Step by Step

26. Example 2: Example Incident Report • Read Greg’s report: • What do you think about this report?

27. Example 2: Example Incident Report • Read Greg’s report: • What do you think about this report?

28. Past tense • Factual (no opinion, no comment) • Complete • Grammatically correct • No spelling mistakes Effective Incident Reports

29. Example 2: Greg’s incident report • Winnipeg Delivery Company, Feb 19 at 10 am • I was repairing a crate with a staple gun. • I was using a malfunctioning staple gun and therefore could not control the staple gun. • I injured my right hand by shooting some staples in it. • I was working on my own, my supervisor arrived shortly after the accident.

30. Example 3: Scenario • You are currently working for Buffalo Construction, a new company in Winnipeg. • You just arrive to work on February 30th, at 9 am when Phil Blackburn asks you to help the forklift operator Billy Lung unload a shipment of materials from a truck. • The shipment consists of a number unevenly-sized crates. Billy Lung decides to pile several small crates on a pallet and move them, a pallet at a time.

31. Example 3: Scenario • Everything goes smoothly. You help Billy to put the crates on the pallets and he operates the fork lift. • When lifting the third load with the forklift, four smaller crates fall down onto the dock and two bigger ones smash pretty badly on the ground. One of the large crates strikes your left leg just above the ankle. The blow leaves a painful bruise that swells up right away. Your supervisor sends you off to Grace hospital immediately. There is no fracture, but the doctor tells you to stay off the foot for two days.

32. Example 3: Scenario • When you return to work after 3 days, • Phil asks you to write a report for him.

33. Example 3: Step by Step

34. Example 3: Step by Step

35. All necessary information is included: • When did the incident occur? • Who was involved? • Where did the incident take place? • What were the results of the incident? • How did the incident occur? • Any witnesses? • Report is in the past tense. • Spelling and grammar are checked. • No comments, no opinion. Check List Make sure…

36. Example 3: Your Incident Report • February 30th at 9 am my supervisor Phil Blackburn asked me to help the forklift operator Billy Lung to unload a shipment of materials from a truck. • When lifting the third load with the forklift, four smaller crates fell onto the dock and two bigger ones smashed pretty badly on the ground. • I was assisting unloading the crates from a truck and putting the crates on pallets. • Several crates, that were lifted by the forklift, fell off the pallet. They were unevenly-sized. • One of those crates struck my left leg just above the ankle. The blow left a painful bruise that swelled up right away. • Forklift operator Billy Lung and supervisor Phil Blackburn witnessed the accident and helped me right away.

37. Today’s class objectives were • Learn vocabulary about accidents, hazards and injuries. • Relate hazard with corresponding injuries and illnesses. • Obtain information about workplace accidents and the Worker’s Compensation Board. • Become familiar with a typical incident report form. • Analyze an incident report and discuss specific features of an incident report. • Use a checklist to write an incident report step by step. Check List

38. Example 4 / Homework • Use the following two pictures to write an incident report in your Learning Journal. • Tobiworks at the Sunny Side Family restaurant. It is 7:30 pm. • Use the Check list to make sure all necessary parts of an incident report are included.

39. Links and Resources • http://www.eslflow.com/picturelessonsandteachingideas.html • http://www.cdc.gov/niosh/talkingsafety/states/ms/handoutsMS.pdf • http://www.eastsideliteracy.org/tutorsupport/Work/Work_Accident.htm • http://www.wcb.mb.ca/ • http://www.wcb.mb.ca/worker-forms • http://www.youtube.com/watch?v=TeICOKONNaI

40. Find the corresponding hazard and injury/illness.

41. Find the corresponding hazard and injury/sickness.

42. Thank you for attending the class! Check the schedule for other classes to attend.

43. Happy e-Learning!